Meaning right now we cant set it one time and follow forever?

Damn did my JR shinkansen ticket just become free? I read about such cases being mentioned here on and off, never though it’ll occur to me

I want to be lucky again cos plan to buy an iPhone later. Hope this will happen again

Merchant bear loss or bigpay bear loss? Open question to our lowyat gurus...

OK... I have a hotel charge about 3k.. swiped card got receipt then left... later I got message saying payment failed, and until today I still don't see the charge in my bank credit card statement...

Like that soon BP card will be recognize as fraudulent card.

I tried savings just now, but seems fails. tried to withdraw 1.9k. or perhaps the atm has a limit of withdrawal

Hey guys, did BigPay uplift the RM10,000 reload from credit card?

Didn't aware of it but I have top up RM10,500 for this month

have u done a first time pin transaction? wave is only activated after first successful pin transaction.

I think its because the problem of bigpay system that, even after the authorized transaction, BP user can still get the transaction reverse back just like that. Which is why some of us(consider high % case) getting free lunch from time to time.

For cc, once authorized, the amount usually will not be reversed back to user, till the merchant CLAIM it, as its one way to protect the merchant interest. For BP...well... lol

I never knew we could reverse a transaction with BP.

May I know how to do reversal?

allocation of monthly limit for local bank transfer based on submission date or successful date (month) when happen at cross month?
for instance, transfer made on 29 November but delivered on 2 December consider November or December monthly transfer limit?

I think his question is, if bank transfer initiated end of Nov and settled in early dec, is the 2k monthly quota counted for Nov or Dec

Is transferring 1 sen to another BP, topping up rm1 or splitting a bill, considered a transaction? Wondering if they start the 2.50 fee per month, will these count?

Just fill in the credit card account number?

Can get BigPay points if pay credit card this way?

whoa...if it works then i can do:
CC-A > Big Pay > CC-A

earn points on both CC-A and Big Pay

lol

The next step for BP is become an eWallet.. many times I want to pay using BP but forget to bring card...

This morning woke up  found my CARD got BLOCKED.
Bigpay want :
1. credit card statement
2. explanation of ATM withdrawals
3. explaination of peer to peer transfer.
*so far , i try have mixed varieties of transactions .
this been started since BP launch .

now , this .....
will update more later.

ok, some update of my case.

calling to the number BP ,  1300-13-3388 or  03-76629200 is useless.
the line is noisy , i can hardly hear anythjing
chat through bigpay apps,
the response is SLOW , and i tried to attach pic/support doc , it;s failed !!
everything have to get a new CS to talk, it's really wasting time/effort/beautiful saturday

some questions u guys ask :
1. ATM withdrawal --i did 2--3 times per month , RM4K each time (i wire back USD back to the card)
2. P2p transfer -back in Jan , before Shopee impleement 2% fee , i did many p2p transfer. AFTER that , its been cut to minimum .
may be RM400 x4 PER month .....

in between , i spend RM1--200 for retails transactions too .
**CS claimed that my email address is wrong, and will rectify , but then, i still havent get their email ....
now, anyway to unblock the card FAST ?
*write to BNM ?

Short update my case  :
Since cannot print-screen .

Now CS sent through email :
Dear Paogeh,

As part of BigPay's commitment to providing the best possible experience for our consumers, we regularly screen our accounts for unusual activity and we’ve temporarily disabled your card until the issue is resolved.

To complete our review and better understand your account activity, we need your assistance to provide the following information:

1. Provide a recent bank statement stated with cardholder name and last 4 digits of the card number for the following Credit / Debit cards. You may blur out any other sensitive information on the accounts.
• XXXX-XXXX-XXXX-1234
• XXXX-XXXX-XXXX-5678
• XXXX-XXXX-XXXX-9012

2. If any of the cards above do not belong to you, please explain why:

3. The purpose of your ATM withdrawal.

4. The purpose of your P2P (Peer-to-Peer) transfer.

Please get back to us before 21-DEC-19 by responding to this email thread with the required documents and explanation. We’ll email you with the status of your BigPay account after we receive and review your documentation.

Should you need further clarification, kindly reply to us using this email thread.

Best Regards,
BigPay
-Anna-