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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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tan_aniki
post Dec 14 2019, 11:31 PM

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QUOTE(gooroojee @ Dec 14 2019, 11:28 PM)
Are any of these in the TnC? As in cannot top up from someone else's card.. cannot withdraw large amounts.. cannot send receive money? This is the purpose of BigPay isn't it..
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u can't top up with cc not under ur name, this is consider money laundering in their terms and they will report to bnm as well

i have told many times not to use cc not belong to u to topup the acc and better apply supp for them but still everyone believe this can be work without issue
today no issue doesn't mean they will not take action on tomorrow
and now u got all these love letter...

This post has been edited by tan_aniki: Dec 14 2019, 11:33 PM
tan_aniki
post Dec 15 2019, 12:13 AM

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QUOTE(digidigi @ Dec 14 2019, 11:47 PM)
No matter how, they need to return the money in your big pay back to you
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Yes, and they will ban ur ic and no more playing for the cb game
tan_aniki
post Dec 15 2019, 11:37 AM

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QUOTE(cucikaki @ Dec 15 2019, 01:08 AM)
I’m sorry but why is this considered money laundering? Money Laundering is cleaning the dirty money. If thorough investigation was made and found that CC -> BP -> Saving Account -> CC again, the cycle just there. Unless you really try to make debt (using CC) then the money u used to pay your CC doesn’t derived from the money withdrawn from the CC (payment by cash at CDM or etc), then further investigation should be made.

And also, I think is it Victor, or someone also kena ‘suspended’ a few weeks/months back, but I think he managed to get the account activated after giving full cooperation to BigPay.

Using someone else’s CC with their permission is not identity theft. But the cardholder broke the agreements between the bank and the cardholder, hence, BigPay should not penalised their users for using their family member’s credit card.

BigPay is now like a merchant, a store, where users its prepaid card services, and ‘paying’ using credit card, so if a credit card used was not under your name, then the merchant has the right to denied it - if and only if you cant prove that you’re authorised for it.

Back in 2011, where pin and pay was not available, where you have to sign the credit card slip, then the cashier would match the signature to the one at the back of your credit card.

I went to MATTA Fair and used my dad’s credit card to pay for the package. But the staff notice the credit card was not under my name, and ask whether I have permission to use the card.
So what happened was I called my dad as the staff refuse to swipe the card, and my dad called the customer service to inform the merchant that the card was used in the knowledge of my dad. Then everything settled.

So even banks okay with it, but just that i think after that incident hence the reason my dad gave me a supplementary card.

Since this is the modern era, where everything in done digitally, could it be BigPay just wanted to make sure that if any topups were made using family member’s credit card, that it is authorised by that person, after all, OTPs were sent to the CC owner phone.

If a credit card was used and the owner reported it to their bank as unauthorised transaction, and the merchant would have to bear the chargeback (i.e Bigpay), only then it is fair for BigPay to eradicate users who were found committed such activities.
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actually u explain so much at here also no use one, once BP suspect u to be doing something "illegal" (from their mindset) and ur acc will be banned and wait for love letter to explain and release or permanent ban.
bnm not allow ppl to use other ppl cc and all e-wallet should follow the same, no need to write this in tnc...
anyway if you have done so before just pray hard don't receive the love letter cos it is very incovenience if got blocked even though only termporary if can explain to them...
so the best is always play follow their rule, use p2p or apply supp card to them if they don't have their own cc, stop all this activity using ur cc to top up their acc will be a better step forward.
so far hlb digital day RM7 top up for so many times (24 x 14 = 336) in July also no issue as long as u are using ur own cc/dc.

as u can see ur dad also know what to do to avoid such incident happen again...

If a credit card was used and the owner reported it to their bank as unauthorised transaction, and the merchant would have to bear the chargeback (i.e Bigpay), only then it is fair for BigPay to eradicate users who were found committed such activities.
BP work closely with BNM as well, and all merchant will do the same if found out u are using other ppl card to pay for the goods... Don't blame them, they are just following the order...

This post has been edited by tan_aniki: Dec 15 2019, 11:42 AM
tan_aniki
post Dec 15 2019, 02:52 PM

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QUOTE(calvin @ Dec 15 2019, 02:21 PM)
Is it faster to reload through Bank Transfer ? or Credit Card? unsure.gif
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what do u mean by faster?
both are the same...
what is the purpose you want to reload through Bank Transfer?
tan_aniki
post Dec 15 2019, 03:15 PM

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QUOTE(calvin @ Dec 15 2019, 02:54 PM)
faster as in the clearance of funds .. just looking at my options wink.gif
As I don't have a cc with cb entitled for bp.. so it wouldn't make much difference between them either right ?  hmm.gif
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but bank money is already in the bank, why need to go BP and withdraw/transfer out again?
normally we do on cc with online cb, but seldom bank/debit unless there is promotion like current pbb debit visa
tan_aniki
post Dec 16 2019, 09:35 AM

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QUOTE(ronnie @ Dec 16 2019, 09:05 AM)
Is the Shopee with BigPay issue cropping up again ?
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i'm not sure cos now seldom use BP to pay extra stuff, can use FCBVS or higher cb card to get more cb on buying stuff at shopee but normally what we did is remove BP and pay directly again with BP
tan_aniki
post Dec 16 2019, 09:36 AM

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QUOTE(aspartame @ Dec 16 2019, 09:30 AM)
May I know what’s the exchange rate we get when withdrawing using BigPay overseas compared to exchanging with Malaysian money changer?
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https://mastercard.co.uk/en-us/consumers/ge...t-currency.html

u can check the settle rate whether same with this or not, money exchanger sure over 2%, they want earn money from it
tan_aniki
post Dec 16 2019, 09:53 AM

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QUOTE(aspartame @ Dec 16 2019, 09:50 AM)
If follow mastercard rate, I think it is about 2% above what we can get with local money changers... quite expensive .. correct me if I am wrong pls
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nope, almost same like xe.com
tan_aniki
post Dec 16 2019, 03:06 PM

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QUOTE(harmonics3 @ Dec 16 2019, 02:57 PM)
I recently tried to redeem airasia flight tickets through airasiabig app but was not able to topup additional amount using bigpay as the transaction seemed to hang with all big points deducted.  I had to wait for ~30 mins to see that the booking was voided and all the big points credited back.  Tried a few times without success so ended up using credit card to make the payment without any problem.  Anyone facing similar issue?
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website also same?
tan_aniki
post Dec 16 2019, 03:48 PM

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QUOTE(harmonics3 @ Dec 16 2019, 03:39 PM)
I didn't try the airasiabig website.
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maybe u should try website next time, cos i got one time wanna pay from apps it shown RM307 but when i login website only RM297...
tan_aniki
post Dec 17 2019, 09:46 AM

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QUOTE(jiaen0509 @ Dec 17 2019, 09:09 AM)
You mean charge USD from your BigPay?
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what i can imagine is now he got account in USA or countries dealing with USD, wire back into the BP (he might got another apps that do international transfer to the BP card number) and ask someone from Malaysia to withdraw out from ATM or bank transfer (limit RM2k/month) or top up to GP and withdraw or transfer back to bank...
the exchange rate by this way is the best...

This post has been edited by tan_aniki: Dec 17 2019, 09:48 AM
tan_aniki
post Dec 17 2019, 10:20 AM

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QUOTE(WaCKy-Angel @ Dec 17 2019, 10:19 AM)
Is it even possible to wire to BP ? Need details like Bank Swift Code and etc right?
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i'm not sure how he did this but it is almost the same like u bank transfer to your credit card number from BP apps, do you need to enter all those stuff?
tan_aniki
post Dec 17 2019, 01:36 PM

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QUOTE(#Victor @ Dec 17 2019, 01:18 PM)
he din mention wiring the fund to USD right, usually FX brokers accept card payments using Visa / Mastercard and deposit / withdraw using this method
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he said wire USD to BP
tan_aniki
post Dec 17 2019, 01:59 PM

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QUOTE(avinlim @ Dec 17 2019, 01:58 PM)
Just come across a problem. I freeze my bp card all the time, only unfreeze during shopping time.

What will happen when my bp is in freeze condition and there is "refund" money from the merchant I paid earlier? Money will still go into the account?
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nope, and u can't receive any p2p or refund from bank transfer as well cos ur card is blocled from outside
tan_aniki
post Dec 17 2019, 02:09 PM

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QUOTE(avinlim @ Dec 17 2019, 02:07 PM)
then money will stuck in the middle of no way?

I did tried once, foreign currency transaction, after that freeze card. After conversion, the different value still deducted from my account which is under "frozen" condition.  hmm.gif  hmm.gif  hmm.gif
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just don't freeze it la...
i never freeze my card and no fraud ever happen, some practice freeze habbit also kena, why want to waste ur time doing such thing?
just becareful when u insert ur card overseas, check got any device or not
tan_aniki
post Dec 17 2019, 02:19 PM

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QUOTE(avinlim @ Dec 17 2019, 02:12 PM)
got people report the card sit in drawer only, check apps, also kena fraud case wor...can no worry meh? nth happen to my account also la. Just don1 go tru all the hassle contacting cs and wait for money refund thgs.
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just manage ur card daily lo, freeze or not freeze u still can claim back money with CS, why need to work so much on freeze?
tan_aniki
post Dec 18 2019, 12:44 PM

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QUOTE(yhcyber @ Dec 18 2019, 10:12 AM)
I just did RM200 topup into Boost, maybe you can try now?

btw the transaction done but gave error, checked both side and confirm that the transactions complete though
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they always show transaction failed recently for the Boost top up on the phone notification, just ignore if you saw success in the apps
tan_aniki
post Dec 18 2019, 01:08 PM

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QUOTE(yhcyber @ Dec 18 2019, 01:03 PM)
I rarely encounter such error with success topup, anyway, i will verify the transaction on both Boost and Bigpay before contact CS if there is any error smile.gif
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i always got the failed phone notification with the SCB game, so didn't bother about the notification
i think many ppl also got it and ignore it since it doesn't affect the top up
tan_aniki
post Dec 18 2019, 02:26 PM

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QUOTE(kelvinlzy @ Dec 18 2019, 02:09 PM)
Try chat with CS, we also can't give you an answer here lol.
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maybe jonathan can ler, anyway he still need to chat with CS while waiting for some BP staff here to answer him
tan_aniki
post Dec 18 2019, 03:22 PM

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QUOTE(kelvinlzy @ Dec 18 2019, 03:04 PM)
You need to tag him so that he can see BigPayJonathan
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not ask me to tag, ask him to tag lol

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