QUOTE(LostAndFound @ Jan 8 2019, 05:15 PM)
Won't question your insider info, but big-ticket items are ALREADY cashless, because those who can afford them generally can have credit cards. Cashless societies are built on everyday small ticket transactions, the big ticket stuff is either card or cheque (for those old fashioned) for the most part.
Cash transactions for big-ticket items are (IMO) either trying to hide trail or consumer-to-consumer transaction (selling off smartphone won at lucky draw). Don't think anyone walks into Samsung shop and pays cash for a Note 9.
I am not working in these e-wallet companies or BNM, so what I can deduce from what they been saying and doing is
To be truly cashless, you can't be just catering to small transactions (which are mass in volume I agree) but ruled out big ticket items.
For big-ticket items, yes CC could be an option but additional % fee might be prohibitive or not attractive (in absolute term). Higher transaction cost is contrary to BNM's goal to reduce this kind of intermediary fee. Big-ticket items doesn't necessary means luxury item - what about downpayment for car or property?
And this then lead to cheque --> yes, currently still in use, but for how long? BNM has been discouraging cheque usage over the last few years. will cheque still be in use 10, 20 years down the road?
Online - there's are a lot of options - from simple IBG transfer, DuitNow, JOMPay. E-wallet is just another extension to this