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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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janson_kaniaz
post Aug 27 2018, 09:44 AM

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QUOTE(wjchay @ Aug 27 2018, 08:53 AM)
I got a few timeouts,  1 failed after enter tac....... have to follow up with bp sad.gif

I need 2 more transactions,  maybe do later.
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so far i topped up <8am, all good. after that seems to have a lot of problem
janson_kaniaz
post Aug 31 2018, 09:22 AM

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I would like to ask what if I purchased something in USD, say USD100. That roughly means I’m being charged for around RM410.

If the item is cancelled few days later will I get exactly RM410 back or it’s based on the exchange rate of the cancellation day? Usually that happens to credit card and usually the return rate is less favorable as well but I’m not sure that applies to BP.

This post has been edited by janson_kaniaz: Aug 31 2018, 09:23 AM
janson_kaniaz
post Sep 3 2018, 08:05 AM

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Thankfully no problem reloading with PBB this morning.
janson_kaniaz
post Oct 1 2018, 07:53 AM

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No problem reload with PBB.
janson_kaniaz
post Oct 3 2018, 08:00 PM

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Wow so no referal, no chance to get it?

Just wow.
janson_kaniaz
post Oct 4 2018, 12:16 AM

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QUOTE(fruitie @ Oct 3 2018, 11:35 PM)
BigPay shouldn't come out with PayPass function. laugh.gif Now really digging a deeper hole.

We may rant but we will still live without it but now asking us to find two more customers for you, not good lo.

Anyhow, I for one can live without it. So I won't bother to do this referral thingy. biggrin.gif
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same.

it’s the cheapskate way of doing marketing. and they ask the early adopters to do the dirty work. tsk tsk tsk
janson_kaniaz
post Oct 22 2018, 06:16 AM

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QUOTE(MGM @ Oct 22 2018, 05:17 AM)
Only 1 out of 16 top-up was suçcessful, the rest got the error msg "Oops, Something went wrong..." after receiving n keying in OTP. Never encountered such high failure.
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which card?

no such issue for me for PBB VS and QMC this morning >6am.

This post has been edited by janson_kaniaz: Oct 22 2018, 06:28 AM
janson_kaniaz
post Oct 22 2018, 08:09 AM

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QUOTE(kevyeoh @ Oct 22 2018, 07:40 AM)
How come my balance shown top up rm480 = 8 swipes but when I see the individual top up listing ...only can see 7 payment? Which number should I trust?
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try refresh?

i would trust the balance though.
janson_kaniaz
post Nov 14 2018, 08:35 AM

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Where to check the status?


Attached thumbnail(s)
Attached Image
janson_kaniaz
post Dec 21 2018, 04:27 PM

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QUOTE(tarvalslain87 @ Dec 21 2018, 04:08 PM)
So whats the best CC to pair with BP? To earn more points other than Maybank cards
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Anything that allows “online” transaction for BP.
janson_kaniaz
post Dec 21 2018, 04:50 PM

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QUOTE(brandonkl @ Dec 21 2018, 04:39 PM)
Big Pay customer service is pretty useless.... I tried to top up my Big Pay card with RM 1,000. Big Pay app had a message and said error, didn't go through and asked me to try again. So, I did.. 2nd time went through... then 10 minutes later, the 1st one also went through. So now I have RM2,000 topped up.

I emailed support and they said they cannot cancel the topped up since it went through and asked me to withdraw from ATM. I said okay but will Big Pay absorb or waive the RM6 ATM fee... they said No .... they took almost 3 days to respond.
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it’s laughable this issue is still happening.

if i’m the manager, it is my first priority to solve this issue. they’re lucky nobody is suing them for this problem yet.
janson_kaniaz
post Dec 21 2018, 04:59 PM

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QUOTE(brandonkl @ Dec 21 2018, 04:54 PM)
I will file a complaint with BNM
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this was the major complaint since i first got the card and that was many months back. back then the argument was multiple topup too close to each other will result in error or topup during peak hours. it’s not acceptable this is still happening when they have time to fix this issue after so long rather than spend time to change the interface and font wtf
janson_kaniaz
post Jan 11 2019, 07:19 AM

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QUOTE(terrysoh @ Jan 11 2019, 02:43 AM)
BigPay is so sick! Very amazing exchange rate!!! 

I usually brought stuff from Ebay and pay through the usual way of Paypal.

Today I try to buy something thats about 31USD, and I have 2 options:

1 - Pay RM131.40 as Paypal/Ebay has calculated for me

2- Pay in USD 31 and the banks will settle with me at unknown rate

I decided to try option no.2 just to see whats the difference. The final amount was RM126.70!

For somethings thats about 130 ringgit, I saved nearly 5 ringgit! And I was stupidly paying thousands in the past....
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Yes, BP rate is good but Paypal rate is usually on the high side. You’ll still save money regardless which cc you use by not choosing Paypal rate.
janson_kaniaz
post Jan 12 2019, 09:46 AM

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When I entered the BP card at ATM machine why did it ask if I want to withdraw from current or saving account? At SC ATM.
janson_kaniaz
post Jan 15 2019, 08:35 PM

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MBB ATM 1U near watson can dispense 3K. RM100 notes
janson_kaniaz
post Jan 29 2019, 02:11 PM

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I believe the amount under Analytics is amount spent. Where can I check the amount topup so far for this month?
janson_kaniaz
post Mar 4 2019, 08:02 PM

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QUOTE(lilsunflower @ Mar 4 2019, 07:33 PM)
Just sharing my experience here, which is consistent with previous posts from other people.

Last week I topped up my brother's BP using my CC. When I tried to use the same CC (which was already saved in my BP account) to top up my BP, today I got the CVC / Expiry date error, as reported by other users.

I have been using the same CC for both mine and my brother's accounts in the past even after the app update and when other people were reporting about the "CC can only be used on one account" in this thread.  I assume that this means the new rule is being rolled out progressively, so everyone will eventually be on this new system. If you're still able to top up more than 1 account, don't be surprised if you suddenly can't anymore.

Upon contacting CS, they stated that this is a new security measure whereby a CC can only be used on one BP account, as there had been many cases of abuse by people using the same CC on multiple BP accounts. CS stated that once a card has been saved onto the BP account, it will not be able to be used on other BP accounts. He also advised that we should use our own CC for topping up BP, and if we want to "top-up" for others, we are free to use P2P.

Going forward, I'll be abiding by this new rule and only use my CC for topping up my own BP account. Hope we won't see further tightening of CC top up....
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Probably banks noticed a pattern of large withdrawals from one single card and complained to Bank Negara. It’s no fun for the banks to keep topping up cash in the ATMs since it costs money (security and logistics) not due to the “normal” withdrawal pattern. It’s probably one way for BP to reduce such act. I’m not surprised if more of such rules being applied in the near future.
janson_kaniaz
post Mar 10 2019, 08:54 PM

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QUOTE(skysboyz @ Mar 10 2019, 08:14 PM)
I dont understand whats abuse there? Bank allows cash back for spending certain amount.. bigpay allow withdrawal with certain fees... all within the t&c...did not violate any rules...whats the issue? They can anytime revise the t&c if banks or big pay doestnt allow in future but for now all within the rule of games, these are FEATURES not ABUSE
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if it’s not abuse, banks won’t remove the feature. so let’s just wait and see.
janson_kaniaz
post Mar 22 2019, 06:24 PM

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Has BP changed their topup limit? Previously it was 10k per month but I realised now it’s 10k minus the current balance.
janson_kaniaz
post Mar 22 2019, 07:08 PM

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QUOTE(#Victor @ Mar 22 2019, 06:35 PM)
Yes, at first it will show u the amount u can top up after deduct the current balance. After u select ur credit / debit card, it will deny ur top up if u exceeded ur monthly quota.
user posted image
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Ah thanks.

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