big pay is disappointing, so much problem reading from you guys here. Where is that Big Jonathan?

No warning nothing, you do online  transaction , got OTP and thought done, but  payment wont go through, then you found out reason is "unable to process".?
use other credit card ok instantly.

Is there a reason why there is a 30 min gap in between?

I see nothing in the linked post which indicates why you would want to reload 5x and then wait 30 minutes. If you already know 5x is successful then why not just complete all?

I had 17x reloads this morning between 3 different bigpay cards from PBB, only 2 times couldn't load OTP screen (and no OTP sent).

something out of topic but still related to topping up BP.
for those who are going to offshore or any place which is not able to receive call/sms for a period, you may put your sim card to another phone at home and travel by using mightytext.net to view the OTP remotely.
the delay is almost like 1-2 sec if your line is stable.
going to use this on next monday PBB time~

I don't like. If I get the wireless card, I'll disable it. Imagine if you lose your card without knowing (happened to me before  ), then anyone who pick that up can just wave and this is not credit card (with protection). So I would rather go tho more hassle than lose my money.

there's a freeze function.

I thought they're a FREEZE button in the app.
Somebody mentioned that before!

Imagin what happen if you lose the card and your phone at the same time? 

In case you're still waiting, just to let you know that I managed to top-up successfully around an hour ago & subsequently made a purchase.

Have you reached the 10k credit card top up limit?

What he meant is whether u have used up the 10k top up limit for August. If yes, you can top up thru direct bank account transfer

I have used up 9.5k quota. Left 500 for next week pbb top up.

I mean, could you have used credit cards to top up till 10k into BP this month?
If not, I think BP might be having issues again. Reliability to top up seems to be common problem
for BP.

I'll wait patiently until tomorrow then and hope my ticket prices don't change.

"Inconvenience" is one thing, but its a scary thought that large sums of money are temporarily unaccounted for. For many people 2,700 is a significant amount and just not knowing what's happened can be nerve wrecking.

I'm not starting a BP bashing session as I am generally a fan and it has served me very well on my overseas travels. However I do sympathise with people who have experienced similar situations to me where there is uncertainty on what's happened to our money. I still have faith in the system and trust that they will work on improving it.... But time is definitely of the essence and hopefully there is some urgency in dealing with these issues posted in this thread.