for short trip in SG, actually any paywave card also can use to replace ezlink mah. Not necessary must be BigPay (although the exchange rate is good).

Just assess if the RM2.50 ezlink card deposit (if you don't intend to go again) + minimum SGD10 in-card requirement for ezlink, vs paying higher exchange rate with other card (for a small amount), which one is worthwhile. 

In my case my colleague was kind enough to lend their ezlink to me. That's why i think reload with BP is much worthwhile, best of both world. 

They earn merchant fees (if any)...Dunno how they get on hold on that business when just keep giving out money like boost.     

RM6 per withdrawal should not be sustainable for this business.

I believe all e-wallet operator are also generating profit somehow with the collected fund.
Else why so many companies want to start e-wallet business.

nowadays, they don't care about profit/lost, the most important thing is to build up the value of the brand, then sell off

Yes. Big pay will ban u if they caught u violate the terms n conditions.

Uncle Armstrong already get banned n received love letter from BP to prove the identity of the ownership of the cards used.

no need to say it out loud, since it is under BNM compliance, they must follow the regulation by BNM, don't u think?

this is not his 1st time getting warned 

Why need to freeze the card? I never do that. One months no withdraw already. I left 0 inside so no need to wait for their cheque. One card is no under my name.

Please be informed that we have reviewed your account and decided to discontinue our business with you. As such, and in accordance with our terms and conditions, we regret to inform you that your Card has been cancelled / terminated with immediate effect and the balance will be refunded to you accordingly.
       
The refund balance is derived after deducting any applicable administration charges and settlement for transactions carried out by you and incurred through the use of your BIGPay Card prior to the cancellation and termination of your card.

You shall remain liable for any transaction(s) (if any) effected through the use of your BIGPay prior to the date of termination for any use/transactions thereof. We further reserve our rights to take any further action as may be deemed necessary or required.
 
Kindly destroy and dispose your BIGPay responsibly.

So, you are the legend that spend 60k in 2 months?           

I guess BP just have nothing else to do, maybe too free already, even more free after having less users now haha.

I just received love letter from them too, I do have genuine spending plus withdrawal.
I welcome their termination if they deem they have too much business now

i thought you could've saved a lot from the forex?

well from what you're saying, you didn't do anything wrong. i can't verify that but it should be a warning to others who continuously try to push the limit. BP has the right to terminate the card and has shown that they are not afraid to do so. beware!

By withdrawing more than 100k in 4 months? I don't think that's a good point to fight.

with this, i predict bigpay coming out new feature soon. 

Totally agree, I'm not bothered at all with their letter. I'm going to zerorise my account tomorrow and stop using altogether. But as a gesture of goodwill, I will still reply them politely.

But I will not present my statement anyway, they can ask to verify the card owner (which is my own card), there are ways I can prove it, but no way they have right to have my statement. My statement itself too much privacy, ie full card number, card balance (dual card, so they even can see the unrelated card), transaction details, etc. If I'm going to censor everything, there's nothing much left in the statement.

I can say that I'm a genuine user with of course withdraw > spending. Also, my withdrawal is not back to back, ie I don't top up and withdraw. Sometimes, after topping up max (ie previously during MU match), I will only withdraw partial amount (ie 3k) occasionally when I need the money.

I'm not saying they're terminating me, but it's tiring that their compliance team are just too free to do sampling and start picking users.

I used to withdraw money from cc n pay 5% fees + 18% interest.

U know how much $$$ i saved with BP?

just curious, how bp make money? is this a sustainable biz model?

My boss every year also said company lose money but every year i see my boss change new sports car n buy big more n more bungalows.  Is it really lose money or not?