Most of my previous complaints are not related to SPay but on the quality of food, cleanliness of washroom and Wi-Fi access...
Now, KFC give Wi-Fi access with code stated in the receipt so that outsiders can't tap the Wi-Fi "illegally" (which McD doesn't implement and hence McD Wi-Fi generally bad...)
Only one complaint I did last month related to KFC SPay service. One of their outlet (sorry can't reveal it here...) is charging minimum purchase of RM30 in order to use credit card payment (be it physical or contactless method...). So, I logged a report on the link I've shared earlier stating that Bank Negara Malaysia doesn't allow minimum purchased for CC payment. I did not expect the action to be within 48 hours as they will need time to investigate internally... So, the week after that I went to the same outlet and now can pay using CC "freely"...
We are living in the new "
Rule of Law" world... Use our rights accordingly if we think we are on the right side...
And I hope this coming Aidilfitri season, there should not be roadblock here and there just to get "Ang Pow Raya" from the
rakyat ... Anyway, I already follow the rules of the traffic so never got "pow" from those "
kuda putih" .... And how I wish if we all could pay the fine or "
denda" on the spot using SPay ... LOL... so that no "Ang Pow Raya" is blindly given to these desperate "
kuda putih"...
i complaint once for bad food quality, they come back to me, solve the issue by giving me replacement and that was few year back ....