You cannot, only for new user / SIM.

Anyone using reload voucher having issue using it?

Been in contact with their live chat and they are hopeless.

i also have issued during reload.
Reload first time fail, then try second time still fail.

Then after few minit, suddenly say I have successfully reload twice.
Damn contact to live chat pop out error "Oopps, it is awful, please try again".

Lousy their customer support.

Hi - i chat with support and it seems there are multiple answers about incoming calls when i'm overseas. Singapore as an example.

- there is no charges if i do not pickup the call.
- there will be charges of RM 1.40 if i do not pickup the call
- there will be charges of RM 1.40/min. Airtime start when caller hear a ringtone.
- there will be charges (no answer by agent) even when phone is OFF

If i do not want any charges, i can turn off the International Roaming.

Anyone with experience can share how it work?

one way is to switch off your phone and remove the sim card before you leave the country. if not, once abroad the operator will know that you are overseas and remember it until you return home and connect to the home telco network. therefore, you will be charged at idd rates for any missed call.

another workaround is to leave zero balance.

How did you manage to type in the pin number?

Mine kept reset back to first digit whenever i tried to insert the number, unlike before when you type in all 12 digit pin (shown on your app screen) and then click on Continue button.

I dun use the pin number, normally use debit/credit card or internet banking to reload.
If you reset back to first digit whenever you have already key in, that means their mobile unifi apps jammed already..

Need quit and force stop the apps and relaunch again.
If the problem still the same, need to clear cache the mobile unifi apps.

By the way, I tried several time also same like that..
Stupid for their apps until the max.

Look like the apps developer create this apps like beginner one..

How did you manage to type in the pin number?

Mine kept reset back to first digit whenever i tried to insert the number, unlike before when you type in all 12 digit pin (shown on your app screen) and then click on Continue button.

I am having the same problem too. Wish the app developer could fix it before the CNY promo end. You could try typing the pin number in the dialer, copy it and paste it in the app. It works for me.

Is unifi giving the old customer 20gb hotspot now?

was about to subscribe cny bebas promo RM55. did speed test and got around 1mb+ only on lte. even on on 3g can get more than that lol. straight away cancel.

was about to subscribe cny bebas promo RM55. did speed test and got around 1mb+ only on lte. even on on 3g can get more than that lol. straight away cancel.