BTW what's wrong with private IP addresses?

TIL I learned something new

Anyway, only Maxis/Streamyx does this right?

The page went down, but I think they are trying to bring it back online

Interestingly that the TM livechat is now available 24/7

What site are you talking about? Did you use a HK-based VPN or something?

The eligibility check is currently down right now - I think they will be back in a few hours

IPTV boxes I presume?

Should be - if the infrastructure is capable of handling that. Although TM may need to swap the ONU (modem) for free if it cannot support that speed

edit

This post has been edited by chocobo7779: Jul 19 2018, 12:27 PM

I haven't received the email despite the fact that I've consented the upgrade and it's on Aug-Dec

How do I know it's phase 1?

Did IPv6 went down or something?

Just made a call to TM's support - it appears there is a network upgrade on a majority of states from 19th July to 23rd July.

I don't know for sure but I have a feeling they are busy doing a lot of upgrades to prepare for the new speed upgrade

Anyway, my upgrade email seems to be somewhat lost in transit - let's just hope that they'll send one to me ASAP

ahpek26

While I do understand your dissatisfaction against TM about the whole upgrading exercise, you must remember that they are essentially working within their policy when it comes to changing your service. Most ISPs (or telco services) here are not allowed to change one's customer subscription unless a service order can be issued and that service order can be made if the customer gave consent to the telco for that

The reason why they need a service order for that is to prevent potential fraud and is used as some kind of an agreement, that the subscriber has authorized TM to modify your subscription. Also the service order can be sent to other departments such as the technical department so that the technical team can use that to check what speeds they can upgrade to, based on the customer location.

It's not that we haven't done this before - remember the Thank You Surprise? It was a relatively undramatic upgrade campaign, and most people here got the email as soon as they signed up for the upgrade at the website. Their servers didn't went down, and despite the fact some people got the upgrade quite late, it was not exactly a hugely messy campaign

Not to be judgmental here, but your vitriol towards TM is not going to magically make them a lovable, great ISP

According to Xefron :

UniFi Pro - 800/200
UniFi Advanced - Either 300/100 or 500/100

Not too sure about the lite plan, although the 100Mbps download speeds is pretty much confirmed

Still nothing here

Also according to TM's livechat, they are sending out emails to those who are eligible, during the time period 19th July to 15th August. Then the upgrade will commence on the 18th August

In a series of examples, TM says that existing users on the Unifi 30Mbps plan will be upgraded to 300Mbps, 50Mbps will be upgraded to 500Mbps and subscribers on the Unifi 100Mbps plan will be upgraded to 800Mbps. TM also revealed that the 800Mbps plan would have upload speeds of up to 200Mbps. Also, if you’re a subscriber of a Unifi plan that’s below 20Mbps, you will be upgraded to 100Mbps.


Source: https://www.soyacincau.com/2018/07/12/unifi...re-the-details/

I'm currently on the 100Mbps plan, but nothing at all

Perhaps today is my lucky day?

This post has been edited by chocobo7779: Jul 20 2018, 01:54 PM