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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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chocobo7779
post Jul 22 2018, 12:46 PM

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QUOTE(afiq10 @ Jul 22 2018, 12:29 PM)
SUBB area with unifi lite.. FTTH ? or VDSL?
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VDSL - pretty much all those who are on fibre will get the upgrade icon_idea.gif
chocobo7779
post Jul 22 2018, 10:54 PM

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QUOTE(fruitie @ Jul 22 2018, 03:57 PM)
Well, I already failed once. laugh.gif
Thanks for the confidence. tongue.gif Hopefully my good luck continues. biggrin.gif
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What did the TM customer support say about removing the Ruby pack? hmm.gif
chocobo7779
post Jul 22 2018, 11:36 PM

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QUOTE(fruitie @ Jul 22 2018, 11:04 PM)
The CS told me it's not possible and cannot be done, it must come in my package. Even if it's removed will not reduce my monthly fees.
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At least you'll get something like 800Mbps for RM189 - some people pay much more for 50Mbps VDSL sweat.gif

This post has been edited by chocobo7779: Jul 22 2018, 11:50 PM
chocobo7779
post Jul 24 2018, 03:21 PM

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I just received a missed call from tm (0379331600) regarding something hmm.gif

Could it be something regarding the turbo upgrade? hmm.gif

This post has been edited by chocobo7779: Jul 24 2018, 03:21 PM
chocobo7779
post Jul 25 2018, 11:15 AM

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Now I got another call from tm 0379331600. I wonder why they call me again? Because tm cs said it's not an offer/marketing call hmm.gif
chocobo7779
post Jul 25 2018, 11:25 AM

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QUOTE(stormaker @ Jul 25 2018, 11:17 AM)
My friend received the call from TM too, but he got bad news, TM told him his "Turbo upgrade" has been cancelled.
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Why does tm say so? hmm.gif
chocobo7779
post Jul 25 2018, 12:25 PM

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hmm.gif The call TM just gave is from the sales department (confirmed with their CS)... I wonder what's that for since I'm already at the fastest package. Let's just hope that this is not their push for UniFi mobile (which I think they will) sweat.gif
chocobo7779
post Jul 25 2018, 02:59 PM

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I managed to answer the call from TM, and as like what JohnLai said, it's just a promotion to lure me to get UniFi mobile. I tagged along with the marketer during the call, but I eventually declined the call because my current plan works just fine laugh.gif
chocobo7779
post Aug 7 2018, 04:50 PM

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QUOTE(Anonymous34 @ Aug 7 2018, 02:10 PM)
I've been subscribed since May of 2012, currently on 30 Advance, any idea if they would upgrade me or they would use the DIR-615 as benchmark and not upgrade me? Technically DIR-615 can support 300 what  rolleyes.gif
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Router or ONU (modem)? I'm pretty sure he meant modem as the router is not responsible for connecting to the UniFi infrastructure, but the ONU is icon_idea.gif

You can buy a new router yourself (which is always a better idea), but the ONU is not user replaceable, and must be replaced by TM themselves icon_idea.gif

This post has been edited by chocobo7779: Aug 7 2018, 05:01 PM
chocobo7779
post Aug 7 2018, 05:06 PM

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QUOTE(lamusiqa @ Aug 7 2018, 05:01 PM)
I subscribed to the 100 mbps Pro plan in 2016 and received a boxy light grey ONU and router that looks almost the same as the ONU. Anybody knows if they have to replace my ONU for the turbo upgrade? I've already upgraded to ASUS AC68U as my primary router.

Also, my contract is over already. I wonder if it would affect my upgrade process..
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Make and model of the ONU? I think soonwai should know this icon_idea.gif
chocobo7779
post Aug 7 2018, 08:00 PM

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edit

This post has been edited by chocobo7779: Aug 7 2018, 08:05 PM
chocobo7779
post Aug 8 2018, 12:47 AM

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QUOTE(miloaisdino @ Aug 7 2018, 11:39 PM)
AHHHAH i found the turbo upgrade page at last. Pm me if u want to check
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So they just hid the page from plain view? hmm.gif
chocobo7779
post Aug 11 2018, 01:38 PM

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QUOTE(nuel92 @ Aug 11 2018, 01:24 PM)
15 august everybody will get sms/email?
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FTTH or VDSL? brows.gif
chocobo7779
post Aug 11 2018, 02:21 PM

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QUOTE(nuel92 @ Aug 11 2018, 01:55 PM)
How to check?
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Modem (not router) make and model? icon_idea.gif

Also, high rise or standard landed house? icon_idea.gif
chocobo7779
post Aug 11 2018, 08:34 PM

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QUOTE(nuel92 @ Aug 11 2018, 02:54 PM)
Im using the modem tm gave.
user posted image
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I have the same ONU - that's fibre (FTTH), which means you are eligible for the turbo upgrade brows.gif

This post has been edited by chocobo7779: Aug 11 2018, 08:37 PM
chocobo7779
post Aug 11 2018, 08:40 PM

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QUOTE(Xefron @ Aug 11 2018, 06:26 PM)
Remember all speed profile come with 10% extra to offset the overhead.

Btw ...

https://www.bharian.com.my/bisnes/korporat/...sahkan#cxrecs_s

NBN inkambing...
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So something like Australia's NBN hmm.gif

This is getting pretty interesting nonetheless hmm.gif
chocobo7779
post Aug 11 2018, 09:34 PM

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QUOTE(nuel92 @ Aug 11 2018, 08:58 PM)
Yass. How do we know when are they going to upgrade tho? I just upgrade from 10 to 30. So will i get 100 or 300?
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Since you just received the upgrade, you'll be upgraded to 300Mbps, albeit in 2019 icon_idea.gif
chocobo7779
post Aug 12 2018, 01:33 PM

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QUOTE(nikrizal @ Aug 12 2018, 01:19 PM)
Maybe a more pleasant info:

Most FTTH areas support gigabyte internet. Only SUBBS areas where FTTH technology is utilised will get 100Mbps maximum.
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I thought that SUBB = VDSL no? hmm.gif

This post has been edited by chocobo7779: Aug 12 2018, 01:46 PM
chocobo7779
post Aug 12 2018, 02:59 PM

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QUOTE(voncrane @ Aug 12 2018, 01:58 PM)
OMG... Some of you guys need to take a chill pill.. Relax a bit.. Some of us didn't get anything the past 2 free speed upgrades.. For this latest one, many more will still be passed over. Again!! So I advise, relax and if in 6 months you aren't upgraded for free, in line with the announcement.. Then find out why with TM, check your neighbors and react accordingly.. All these foaming at the mouth can't change anything just yet..  biggrin.gif
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Same here - I think people here are just overreacting sweat.gif

Anyway, let's just treat news from TM insiders with a grain of salt for now icon_idea.gif

This post has been edited by chocobo7779: Aug 12 2018, 03:01 PM
chocobo7779
post Aug 12 2018, 03:26 PM

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QUOTE(rizvanrp @ Aug 12 2018, 03:22 PM)
Depends on the exchange but for example in TTDI, IIRC it was between 700-1000+ customers/OLT. Wasn't that big of an issue back in the 5/10/20Mbps days as 90% of users were on the 5Mbps package laugh.gif This isn't even including IPTV multicast (HyppTV + Maxis) and voice traffic which requires dedicated bandwidth allocation. I haven't set foot in a TM exchange for the past 4 years so hopefully they've done some upgrades since then.

I do believe overall network capacity issues are a major issue with this upgrade as the actual upgrade procedure only requires reconfiguration of the customer VLAN profiles in the OLTs as well as modification of the RADIUS profiles for the PPPoE speed limits. To give you an idea of how quickly this can be done, everytime you ask for a 'port reset' when on the phone with their support staff, your ONU VLAN profile is reset to the intended value along with a reboot command for your ONU. Everything is automated via TL1 commands to the respective EMS.
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That's interesting - do you happen to work in the telecommunications industry? Because it appears you are quite knowledgeable about this hmm.gif

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