Thanks. Just not sure hotlink disable this function from their end or not.

Perhaps I call hotlink to clarify.

Tried to move from my original Hotlink Postpaid Flex plan at RM55 to the newer RM40 plan via call center...the agent didn't know how to do it Have to make a trip to the Maxis Center....

I m using lowest RM30/unlimited call plan
so far so good.

didn't brought data cos I got wifi digi

if you got wifi all the while, u just need this,
sometimes it will be RM33-RM38,

cos if u call certain number or sms it will charge I think

In fact, you can contact Maxis customer service instead of Hotlink customer service to do it.

Agreed. Actually if you don't use much data, these plans are pretty awesome

Aren't both served through 123? I called that number....

As stupid as it sounds, same company but treat different products as though different planets. Maxis is the only telco which does that. I experienced that before.

If you call to 123, you must be using your Hotlnk prepaid, so that the IVR will detect as "What type of customer you are".
Otherwise you have to call 1800-820-120 if you are using another telco or from a Maxis postpaid line.

Ookyo, lagi teruk, only online can reach out their customer service. Both 123 and 1800 hotline dont know about Ookyo procedure.

I baru kena.
Tried to request port in from Hotlink Flex to Ookyo. Ookyo says "Cannot" due to different platform (from postpaid to their hybrid prepaid). Nonsense. Gave up. So probably will either stick around, or consider porting out another better telco.

This post has been edited by SleeplessEyes: Sep 9 2019, 12:59 PM

Good to know...anyway, I walked in to the Maxis Center today and got it sorted out. Now moved to the latest RM40 package for 5gb data + 3gb Youtube.

Hi I’m using the same package as above for myself and wife, and I would like to port to the hotlink postpaid flex rm40 for both lines.

I’m currently running into 18 out of 24 months contract, is there any additional charges or any advice on how to proceed?

you can't jump straight from maxis one to postpaid flex, you either port out or go hotlink prepaid first, then only can jump to postpaid flex.

RM40 included SST?

Hi, may I know the signal quality offer by ookyo same with hotlink/ maxis?

i found my ookyo line un-useable at certain places. but my colleague using hotlink flex no problem

can anyone help to answer me?
thank you very much

Nope. Include SST is RM42.40

thanks, i heard that the signal quality is same with ookyo so i will not port

Any cooling period after switching to hotlink prepaid? How long do we need to stay hotlink?

Last time was 1 month, now I'm not sure.

as expected, new deal by celcom:

https://www.lowyat.net/2019/194376/celcom-x...aid-plan-price/

almost same offering with hotlink flex!!

Hotlink flex is more stable than xpax,,!