they only allow maximum of 2 hotlink flex line under one nric.

if only they allow to have more lines i might consider port in all numbers

i like the unlimited calls and sms feature

Change to hotlink prepaid first then convert to flex

any charges?

Ive changed my postpaid to hotlink FOC. But need to go to maxis center

I see. used to be rm25

U sure can change to Hotlink prepaid from Maxis Postpaid? Went few Maxis center and called CS was told cannot change Maxis > Hotlink, but Hotlink > Maxis no problem.


Can I change from an existing Maxis Postpaid plan to Hotlink Flex?
Unfortunately, no. You cannot switch from Maxis to Hotlink Flex on your postpaid plan.

This post has been edited by #Victor: Mar 19 2018, 11:59 AM

Maybe can try request change from Maxis postpaid to Hotlink Red first, after successful converted, then request migrate to Hotlink Flex.

Told u unable to switch from Maxis postpaid to any Hotlink product.

Your Maxis postpaid account still under contract?

Maybe give a try at Twitter there, they r quite helpful over there and more responsive to enquiry.

No contract and whatsoever, been visiting different Maxis center and called to CS. Maxis postpaid to Hotlink is a no go.

I don’t know what weird about ur case. Mine change from MOP 98 to hotlink fast in a jiffy last November. Just dont go directly to Flex. Go Red first. Sometimes the CS don’t know what they’re talking about or maybe they’re referring to Flex. Ask clearly bro

I got friends also changed from maxis postpaid to Hotlink Fast last year. No problems at all.

Else tells them I will mop to other prepaid Telco

Really? Do u mind telling which service center u went that performed ur request without MNP?
Btw, if a Hotlink number is terminated after expiry, how to get back the number since it still not being recycle / used. Went to Gardens CS, was told need to subscribe MOP plan at least 6 months in order to retrieve back the number. I know this is BS but what to do

guess reverse mnp i the only way.


don't think is BS though.

Perhaps can save the trouble to reverse MNP if can switch to Hotlink from Maxis Postpaid like other user reported here.

true but can't do anything if the staff refuse

You were told you can’t change from Maxis Postpaid to Hotlink Flex. They didn’t say you can’t change to any prepaid products under Hotlink. You wanted to change to Hotlink Flex directly. That’s why it’s a no-go as it’s been stated in their T&C that you can’t change from Maxis Postpaid to Hotlink Flex. But you can change from Maxis Postpaid to any Hotlink Prepaid Plan such as Hotlink Red.

I did not say I want to change from Maxis Postpaid to Hotlink Flex directly. I said from Maxis Postpaid to Hotlink, any Hotlink product that is available as of now which is Hotlink RED. I know it is possible as reported earlier by many but Maxis center staff are too ignorant and keep repeating no for this request.

May I know which Maxis Centre did you go ? The franchise one or directly operated by Maxis ? If you are still facing issue, I suggest you to go to either Maxis Centre at The Gardens, Plaza Lowyat, Pavillion, KLCC if you’re in KL area. Maxis Centre Sumway Pyramid is ok too.