QUOTE(saitong09 @ Feb 21 2018, 02:40 PM)
good info, at least we know the time period of the swipes Credit Cards UOB Credit Cards v9, Ex citi read post 2
Credit Cards UOB Credit Cards v9, Ex citi read post 2
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Feb 21 2018, 02:50 PM
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All Stars
62,905 posts Joined: Jan 2003 |
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Feb 21 2018, 03:06 PM
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Junior Member
652 posts Joined: Nov 2015 |
I transacted online in January before the 5th but did not receive cashback. CS says will check and get back in a few days time...
Anyone got cash backs for 1-4 January eligible transactions? This post has been edited by putra23: Feb 21 2018, 03:25 PM |
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Feb 21 2018, 03:21 PM
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Staff
67,989 posts Joined: Sep 2005 From: KUL/BKK |
QUOTE(putra23 @ Feb 21 2018, 03:06 PM) I transacted online in January before the 5th but did receive cashback. CS says will check and get back in a few days time... Did or did not?Anyone got cash backs for 1-4 January eligible transactions? I'm same like you. I swiped before the new policy took effect and didn't receive any cash back. I thought it's by batch but looks like ours is not credited. |
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Feb 21 2018, 03:24 PM
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Junior Member
652 posts Joined: Nov 2015 |
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Feb 21 2018, 03:37 PM
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Junior Member
160 posts Joined: Mar 2017 |
I done 16x online transaction on 5th Jan 2018 with a total of RM433.55.
All transaction get 8% cashback today (21-02-2018) with a total cashback of RM34.68 |
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Feb 21 2018, 03:43 PM
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Staff
67,989 posts Joined: Sep 2005 From: KUL/BKK |
QUOTE(putra23 @ Feb 21 2018, 03:24 PM) I think others are also affected. Does anybody have any B&W that anything before 4th should follow old policy? Kindly share again. I give them until this Friday probably and if still not credited, I will shoot an email to them and escalate. |
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Feb 21 2018, 03:53 PM
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1,359 posts Joined: May 2006 |
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Feb 21 2018, 04:10 PM
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10,791 posts Joined: Jan 2010 From: KL/PJ |
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Feb 21 2018, 04:35 PM
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62,905 posts Joined: Jan 2003 |
QUOTE(mamamia @ Dec 18 2017, 02:12 PM) Thank you for your email Further to your enquiry raised, we wish to inform that for any spend made from 1st January 2018 onwards, the cash back rewarded will be based on the new cash back terms and conditions We hope your concerns have been addressed. In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information. —- Above is the response from their CSU, they r very cunning.. quietly make the changes effective 1 Jan instead of 5 Jan which is less than 21 days notice period. QUOTE(hrwst @ Dec 18 2017, 06:54 PM) Thank you for your email. Please be informed that the revised terms and conditions for the YOLO card will be effective 5 January 2018. Therefore, all transactions between 1 January till 4 January 2018 will fall under the current terms and conditions as mentioned. QUOTE(lolento @ Dec 19 2017, 09:33 AM) Thank you for your email Further to your enquiry raised, we wish to inform that for any spend made from 1st January 2018 onwards, the cash back rewarded will be based on the new cash back terms and conditions We hope your concerns have been addressed. In the meantime, please email us again at uobcustomerservice@uob.com.my or contact our Customer Service at telephone number 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) if you require further assistance or information. Yours sincerely, Sheila Benny Customer Service Unit United Overseas Bank (M) Bhd (271809K) @mamamia I believe the CSU that reply me is the same as the one that reply you. Exactly the same sentences. QUOTE(mamamia @ Dec 20 2017, 01:55 PM) Update after I questioned them on the 21 days notice requirement, different CSU this time : Hema Preetha We refer to your email dated 18 December,, 2017 addressed Customer Service Department on above mentioned subject. Further to your concern , we have further checked and confirmed that if you have meet the minimum spending of RM500 within 1/1/2018 to 04/1/2017 you may entitled for the cash back based on the old term and condition QUOTE(fruitie @ Feb 21 2018, 03:43 PM) I think others are also affected. Does anybody have any B&W that anything before 4th should follow old policy? Kindly share again. I give them until this Friday probably and if still not credited, I will shoot an email to them and escalate. above, requoted here in v9 thread for references.contradicting infos |
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Feb 21 2018, 04:38 PM
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67,989 posts Joined: Sep 2005 From: KUL/BKK |
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Feb 21 2018, 05:11 PM
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All Stars
16,384 posts Joined: Oct 2010 |
Anyone paid tnb, telecom n utility bills via UOBpayonline and got CB for them?
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Feb 21 2018, 05:42 PM
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Senior Member
4,704 posts Joined: Feb 2008 From: /K/opitiam Pak Hang Status: Permaban |
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Feb 21 2018, 05:50 PM
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All Stars
10,791 posts Joined: Jan 2010 From: KL/PJ |
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Feb 21 2018, 06:00 PM
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Junior Member
261 posts Joined: Jul 2015 |
1st to 6th jan - transaction amount total RM100 ( 3 transaction)
22nd jan - 5 x rm1 transaction. Still manage to get 5% for transaction from 1st to 6 jan. |
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Feb 21 2018, 06:28 PM
Show posts by this member only | IPv6 | Post
#35
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Senior Member
5,928 posts Joined: Jun 2005 |
QUOTE(fruitie @ Feb 21 2018, 03:43 PM) I think others are also affected. Does anybody have any B&W that anything before 4th should follow old policy? Kindly share again. I give them until this Friday probably and if still not credited, I will shoot an email to them and escalate. I also didn’t receive cashback, I swipe 8 txn on 1 Jan n above 1k |
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Feb 21 2018, 06:38 PM
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Senior Member
4,704 posts Joined: Feb 2008 From: /K/opitiam Pak Hang Status: Permaban |
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Feb 21 2018, 06:43 PM
Show posts by this member only | IPv6 | Post
#37
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Junior Member
358 posts Joined: Mar 2006 From: PJ |
Sharing mine. 16x transaction via jompay made at UOB internet banking for RM301 on 05Jan2018 1am yield rm24.08 cashback.
Will post screenshot later with PC for reference. |
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Feb 21 2018, 06:58 PM
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67,989 posts Joined: Sep 2005 From: KUL/BKK |
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Feb 21 2018, 08:59 PM
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All Stars
62,905 posts Joined: Jan 2003 |
QUOTE(klsooo @ Feb 21 2018, 06:00 PM) 1st to 6th jan - transaction amount total RM100 ( 3 transaction) interesting answer.22nd jan - 5 x rm1 transaction. Still manage to get 5% for transaction from 1st to 6 jan. swipe count not necessarily must be early. but eligible swipe amount is confirmed fcfs and cb pool finish by 22nd. I think you're the only one getting cb for swipes before 5th |
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Feb 21 2018, 10:15 PM
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Senior Member
4,128 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(gastacopz @ Feb 21 2018, 06:38 PM) ok..just got rm50 Your spending almost is Lazada. Can I called you "King of Lazada"? but i totally forgot that 4th start new method..and worried my spent amount not eligible and the 1st 3, i think got mistake..why would i pay at the end of the month » Click to show Spoiler - click again to hide... « Look like this whole transactions, I can guess your spending is almost like "manager" level already.. By the way, just checked I got Campaign Cash Credit RM35.10.. Ok lah, at least my one satisfaction of this cash back.. Seems like don't make me disappointed of UOB service~ This post has been edited by JuneResources: Feb 21 2018, 10:17 PM |
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