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Credit Cards UOB Credit Cards v9, Ex citi read post 2

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cybpsych
post Sep 5 2023, 09:14 AM

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QUOTE(cybpsych @ Aug 20 2023, 11:35 AM)
4/8 request via call
8/8 status via email
14/8 rebate credited
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QUOTE(bigduck @ Sep 5 2023, 09:11 AM)
possible to still apply for waiver after it's been charged?
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you can only request when it's charged lor

without charged, on what basis you are requesting?
cybpsych
post Sep 5 2023, 08:52 PM

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QUOTE(pepper_mint2 @ Sep 5 2023, 05:14 PM)
Hmmm so u got it approved by the website chat? I called in earlier and was denied by the cs so wondering shud I try the chat option
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why wait?

just chat immediately la. better try to know the results mah.
cybpsych
post Sep 14 2023, 03:30 PM

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QUOTE(mamamia @ Sep 14 2023, 03:25 PM)
For EVOL card, can i pay TNB to hit the tier spending? I know utilities is not gaining cashback, but, wonder whether it is eligible spending to meet the minimum RM1k/ RM2k spending requirement.
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what does t&c says/didnt say about monthly spend?

hint: page 2
cybpsych
post Sep 14 2023, 04:16 PM

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QUOTE(darksider @ Sep 14 2023, 03:52 PM)
I just received my uob business platinum credit card however when I try to make payment for installment payment plan in Pinelab  merchant, it says my card is not supported. Uob card is supposed to be eligible.

Anyone knows anything about it?

I called bank and the support seems to be ignorant about it
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escalate to Pinelab too

probably their payment gateway doesnt accept non-individual/consumer cc.
cybpsych
post Sep 18 2023, 03:47 PM

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QUOTE(Wolgie @ Sep 18 2023, 03:45 PM)
Received new campaign invitation. (Mine is UOB One)
reload ewallet also get cashrebate, right?
TnC

7. The following shall NOT be included as Qualifying Spend (“Excluded Spend”):
(a) Transactions which are not within the spend category specified in these terms and conditions;
(b) Recurring transactions (except TNG ewallet recurring transactions);
© JomPay;
(d) Instalments and/or purchases paid under UOB Cash advances, UOB Balance Transfer, UOB
Flexi-Credit Plans or UOB Easi Payment Plan (“EPP);
(e) Credit card fees and charges (i.e finance charges, late charges, annual fee, etc.);
(f) Payments (e.g. cashback earned, pay with points, CBOL payment, MEPS payment etc);
(g) Transactions which are subsequently cancelled or refunded;
(h) Disputed, unauthorised or fraudulent purchase transactions; and/or
(i) Such other transactions as UOB Malaysia may determine at its absolute discretion.

https://www.uob.com.my/web-resources/person...paign-b-3rs.pdf
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// RM0 UOB: Up to RM1,800 monthly cashback with a min. spend of RM 1,100 per month by 14Dec. To enrol, SMS "UOB3" to 66300. Search "3RS" on our website for T&C. //

https://www.uob.com.my/personal/promotions/...volver-3rs.page

user posted image

This post has been edited by cybpsych: Sep 18 2023, 03:48 PM
cybpsych
post Sep 18 2023, 04:19 PM

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QUOTE(Wolgie @ Sep 18 2023, 04:15 PM)
why u so low doh.gif
mine RM6,700  doh.gif
// RM0 UOB: Up to RM1,800 monthly cashback with a min. spend of RM 6,700  per month by 14Dec. To enrol, SMS "UOB3" to 66300. Search "3RS" on our website for T&C. //

So ewallet include?
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yeah, achievable for me wehhh biggrin.gif

cb cap still same for all at 1.8k. even with 5% local, that's about 36k spending rclxub.gif
cybpsych
post Sep 20 2023, 08:56 AM

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QUOTE(cybpsych @ Sep 18 2023, 03:47 PM)
// RM0 UOB: Up to RM1,800 monthly cashback with a min. spend of RM 1,100  per month by 14Dec. To enrol, SMS "UOB3" to 66300. Search "3RS" on our website for T&C. //

https://www.uob.com.my/personal/promotions/...volver-3rs.page

user posted image
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QUOTE(lowyat101 @ Sep 20 2023, 08:44 AM)
May I know the SMS is from which number? 66300? wanna double check if I got the invite
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yes, invite from 66300 and enrolment also to 66300
cybpsych
post Sep 20 2023, 09:34 AM

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QUOTE(cybpsych @ Aug 4 2023, 06:54 AM)
missing cb for ONE Classic
statement on the 3rd
pure uob user

will escalate to cs later while requesting for sst rebate
**update from CS, cashback dept currently facing some issues due to recent migration. will be credited later in next statement.**
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QUOTE(Mcwong73 @ Sep 20 2023, 09:22 AM)
I just call CS this morning regarding on missing CB Sept'23 on UOB OneCard. They say need to check with relevant dept and revert in next 7 working day.
Is anyone already got any feedback from CS?
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my Aug cb missing still pending. reported few times in Aug, few times in Sep.

last called to CS last week, they even promised RM20 cb for the inconvenience, which i gotten it yesterday. heck the missing Aug cb still not credited doh.gif

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cybpsych
post Sep 20 2023, 05:25 PM

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QUOTE(mamamia @ Sep 20 2023, 05:09 PM)
u r super VIP then, i also complaint many times for July missing cb from Aug till Sep, they just said will get by Sep stmt...
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yeah, mine similar msg too. wait for 2nd statement bangwall.gif

but the CS was kind to offer this "inconvenience cashback" sweat.gif but still not enough to cover the missing cb (RM40.xx)

cybpsych
post Sep 21 2023, 01:06 PM

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QUOTE(mamamia @ Sep 21 2023, 11:57 AM)
Finally

20 Sep 2023 20 Sep 2023 OTHERS REBATE JULY
20 Sep 2023 20 Sep 2023 GROCERY REBATE JULY
20 Sep 2023 20 Sep 2023 DINING REBATE JULY
20 Sep 2023 20 Sep 2023 GRAB REBATE JULY
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this morning escalated again.

hope mine coming soon sweat.gif


cybpsych
post Sep 21 2023, 02:45 PM

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QUOTE(Barricade @ Sep 21 2023, 02:08 PM)
Does reloading grabpay e-wallet entitle for 10%?
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it's spelled out in "grab" category

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cybpsych
post Sep 22 2023, 07:26 AM

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user posted image

user posted image

This post has been edited by cybpsych: Oct 4 2023, 03:25 PM
cybpsych
post Sep 25 2023, 09:47 AM

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QUOTE(kevyeoh @ Sep 25 2023, 09:46 AM)
Gais...is paying for mobile phone bill considered as part of online transaction? thanks!
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what card?
cybpsych
post Sep 25 2023, 10:53 AM

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QUOTE(kevyeoh @ Sep 25 2023, 10:31 AM)
Evol

thank you
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read EVOL t&c clause 9(o)
cybpsych
post Sep 26 2023, 04:37 PM

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QUOTE(chupapi_munyayo @ Sep 26 2023, 03:23 PM)
Something online
If use to pay utilities like unifi tnb will get CB?
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read EVOL t&c clause 9(m), 9(o)
cybpsych
post Sep 28 2023, 05:57 PM

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QUOTE(NotHideOnBush @ Sep 28 2023, 04:33 PM)
Has anyone tried to downgrade the UOB credit card while maintaining the credit limit with the current card? Bcs downgrade to UOB simple credit to hold on to it for a while. not using the UOB card for the foreseeable future,
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iinm they don't do direct upgrade/downgrade cards.

just apply Simple and later cancel existing card.

only thing to manage the annual card service tax.
cybpsych
post Sep 29 2023, 11:01 AM

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QUOTE(TendouSouji @ Sep 29 2023, 10:56 AM)
Just called CS. They seem used to this kind of calls already. Straight up told me the CB system is having technical issues and it'll be reimbursed to me in next statement cycle. Wasn't able to do anything more :/
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patience lor

I'm on 2nd month waiting....
cybpsych
post Sep 29 2023, 11:19 AM

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QUOTE(TendouSouji @ Sep 29 2023, 11:12 AM)
Are you still using the card as usual? Or put on hold?
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Aug statement cb missing (July spending)

Sep statement cb no issue. continue using.

now waiting Oct cb and probably Aug cb (was told to be credited in this statement but I doubt the accuracy)

will keep continue chasing every week.
cybpsych
post Oct 2 2023, 05:37 PM

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QUOTE(greyshadow @ Oct 2 2023, 03:27 PM)
ex-citi here, gonna cancel UOB card

their system and CS is shit compared to Citi

for the past 10++ years with Citi, I've never got charged for my supp card, now suddenly got extra RM150 supp card annual charge on the bill

and you no longer can live chat with them, have to call them now doh.gif

bye UOB
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diff bank, diff policies la

what works with Citi cannot simply apply/expect the same to other banks. that's impossible lor


good choice to terminate the cards now. let them sort out the migration and cb issues

just join back in future if there's anything exciting.

better move on with other banks
cybpsych
post Oct 2 2023, 08:09 PM

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QUOTE(Sitting Duck @ Oct 2 2023, 07:33 PM)
Anyone able to get the annual fee waived for UOB PRVI Elite Miles Card ?
I just noticed I got charged with the annual fee. sad.gif
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your card
your money
you should immediately call and request for waiver
better get official answer than us here
banks can check and has the final discretion to grant waiver or not

our answers here cannot guarantee anything lo

if our answer is no, you won't call them eventually? willing to pay without trying at all?

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