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 ONEXOX BLACK, Official Launch Date 25/01/2018

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kucingfight
post Apr 23 2019, 10:46 AM

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Is xox down? Juz realized my account shows N/A and couldn't make calls out
josal
post Apr 23 2019, 12:56 PM

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QUOTE(kucingfight @ Apr 23 2019, 10:46 AM)
Is xox down? Juz realized my account shows N/A and couldn't make calls out
*
Same here 🙄
Can't even call 12273 to feedback 😩
kucingfight
post Apr 23 2019, 01:01 PM

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indeed it has been confirmed by XOX there's service interruption, expected to be restored in 3hrs
josal
post Apr 23 2019, 01:29 PM

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QUOTE(kucingfight @ Apr 23 2019, 01:01 PM)
indeed it has been confirmed by XOX there's service interruption, expected to be restored in 3hrs
*
Line seems working now 😄

(oh no, ok for a few minutes only. Now down again) 🙄

This post has been edited by josal: Apr 23 2019, 01:42 PM
hao0302
post Apr 24 2019, 02:14 AM

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Hi planning to mnp to esim xox black

https://forum.lowyat.net/topic/4018918/+4660

I research few posts and found out there are some problems for activating iMessage and FaceTime. May I know if it is fixed.
And there will be a charge for activation or every time we use iMessage or FaceTime?
xphr3ak
post Apr 24 2019, 10:42 AM

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Hello. Can get 4G+ on Mi A2? What i know, Pocophone F1 is no. Thanks.
darkcurves
post Apr 24 2019, 11:05 AM

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QUOTE(xphr3ak @ Apr 24 2019, 10:42 AM)
Hello. Can get 4G+ on Mi A2? What i know, Pocophone F1 is no. Thanks.
*
Sorry, misread.

This post has been edited by darkcurves: Apr 24 2019, 11:06 AM
kop2299
post Apr 24 2019, 05:25 PM

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Anyone can share the procedures with the following MNP plan:

U-Mobile P+2sup

to XOX
Principal - prepaid
2 Sup - prepaid

It is better to do online or via dealer?
TSUN1T3D
post Apr 24 2019, 05:36 PM

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QUOTE(kop2299 @ Apr 24 2019, 05:25 PM)
Anyone can share the procedures with the following MNP plan:

U-Mobile P+2sup

to XOX
Principal - prepaid
2 Sup - prepaid

It is better to do online or via dealer?
*
It's quite straightforward ... change the 2 sup line to main line ... pay current bill ... find a dealer near you to mnp to onexox prepaid for all lines ...

get dealer to do it for you bcoz its easier to resubmit should there be any issue ... after mnp is done, you can link the 2 lines as sublines to the first number.

smile.gif
hao0302
post Apr 24 2019, 10:54 PM

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Any esim iPhone user can share their experiences for iMessage and FaceTime?
I read there are some problem on these Teo service
haleluya123
post Apr 26 2019, 07:06 PM

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I just MNP from celcom to XOX today, one issue is that I cannot receive PAC/OTP code from bank? Anyone has this issue before? Solution?
joshhd
post Apr 27 2019, 12:27 AM

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QUOTE(haleluya123 @ Apr 26 2019, 07:06 PM)
I just MNP from celcom to XOX today, one issue is that I cannot receive PAC/OTP code from bank? Anyone has this issue before? Solution?
*

Errr... no? My friend using XOX Black has no issues receiving OTP SMS from bank.
adiwarna
post Apr 27 2019, 01:27 AM

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QUOTE(haleluya123 @ Apr 26 2019, 07:06 PM)
I just MNP from celcom to XOX today, one issue is that I cannot receive PAC/OTP code from bank? Anyone has this issue before? Solution?
*
Try after 3 working days

Normal since its still in cooling period
darkcurves
post Apr 30 2019, 03:08 PM

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Can i share my talk time and data with another xox black user?
adiwarna
post Apr 30 2019, 04:52 PM

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QUOTE(darkcurves @ Apr 30 2019, 03:08 PM)
Can i share my talk time and data with another xox black user?
*
Can
TSUN1T3D
post May 2 2019, 02:05 PM

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QUOTE(hao0302 @ Apr 24 2019, 10:54 PM)
Any esim iPhone user can share their experiences for iMessage and FaceTime?
I read there are some problem on these Teo service
*
AFAIK, iMessage and facetime works fine with onexox .. its only that activation sms is chargeable every time you do a new login. Apple does not have agreement with onexox to waive the sms activation ...

Only login sms is the issue ... usage is not an issue bcoz you'll be using internet for data comms ...

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timo1003
post May 5 2019, 01:11 PM

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Hi guys. I am new to Onexox Black. May I know how do i set up autodebit for my monthly bills like other telcos? I only see the ewallet option on the onexox app.
ezekieldavidchong
post May 5 2019, 02:06 PM

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QUOTE(timo1003 @ May 5 2019, 01:11 PM)
Hi guys. I am new to Onexox Black. May I know how do i set up autodebit for my monthly bills like other telcos? I only see the ewallet option on the onexox app.
*
Call 12273 to help you out
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spyrr
post May 5 2019, 02:17 PM

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QUOTE(timo1003 @ May 5 2019, 01:11 PM)
Hi guys. I am new to Onexox Black. May I know how do i set up autodebit for my monthly bills like other telcos? I only see the ewallet option on the onexox app.
*
If you go to Self Care web portal, under My Statement menu, you will see Set Up Auto Debit option.
timo1003
post May 5 2019, 10:39 PM

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QUOTE(ezekieldavidchong @ May 5 2019, 02:06 PM)
Call 12273 to help you out
cheers.gif
*
QUOTE(spyrr @ May 5 2019, 02:17 PM)
If you go to Self Care web portal, under My Statement menu, you will see Set Up Auto Debit option.
*
Thanks very much for the advice!
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