Cannot port in from Ookyo?

OK.....i just call customer service they tell me you should choose maxis
so are you staying around Klang valley
If you are PM me
i can help you to register

Celcom network down now? There's no connection.

Looks like disruption is confined to Perak areas only.

This post has been edited by nas: Apr 11 2019, 04:57 PM

Attached thumbnail(s)

Service is restored.

Hi guy, I just wondering... Whether can change plan from Black to onexox prepaid plan?

Wanna to try this Black plan to old folks with using less data (just to receive whatapps and browsing less than 30 minutes facebook).

But in the future the old folk feel no using data, is it possible can change plan from black to onexox prepaid?
Will the accumulate data and call as well as sms quota will forfeited?

This post has been edited by JuneResources: Apr 12 2019, 10:21 AM

in the FAQ, i only found prepaid upgrade to black plan but not the other way round.
http://xox.com.my/support/terms-and-condit...nexox-black-tc/

anyway, since black is contract free, you should be able to do that. call the support to confirm.

That why I got read at there, but always insufficient information..

Ok, will call for it... However if anybody know about this, pls share ya..

Tq, my current billing cycle havent end yet. Let u know bro.

Yes, can change from black to prepaid. However, data+min+sms will be forfeited.

Waa.. Then consider like port to other telco.
Everything gone leh..

just ported to black
i feel it is not bad
value for money
just wondering if i got a few numbers is it under 1 account or separate?

Each will be separate account but maximum 5 numbers per IC ... to maintain in one place, link the rest as subline in myxox app ...

link in the app can share data between accounts?

Seperate

I am now using celcom blue 2 and i wish to port in to xox black, any dealer here can help?

my celcom billing date shud be 28/4, when is the best period to pay and port in to xox black coz if I pay after 28/4 will be another month of bill cycle d.

Can anyone share me the experience?

This post has been edited by haleluya123: Apr 17 2019, 02:56 PM

just port in yourself, why need dealer? apply through website and get the SIM card first.
https://xox.com.my/onlinestore/mnp/portinginfo_black.php

as long as your outstanding bill is ZERO, you'd have no issue to port over. i ported over from celcom 1 week before billing date with zero outstanding bill, no charge for the following month. login to celcom website and it's nothing there since my number have been port over to onexox. no email billing in the following mth from celcom also.

Via dealer is better, they will do everything until success/ follow up if mnp failed

Also can refer any problems

About Onexox Data roaming.
FAQ writes
What are the rates for Data Roaming?
*Data Roam 38
You will be charged at RM38 for every 500MB consumed. at https://xox.com.my/xox-data-roaming/

but also writes RM38/day

soooo.. which is which?

what if I don't finish the 500mb in 1 day? burn?

I am on black..

Hmmm ..... this seems to be the same celcom xpax data roaming option ... apparently its a subscription of Rm38 for 500MB per day ending at 12am midnight like xpax data roam ... more like an extension of xpax data roam for onexox hahaha ...

I think its better to get other sim for data roam ... but having the data roam option for whatever reason is still better than nothing ...