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 Grab Driver Discussion V4, Info and FAQ

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uberXman
post Dec 13 2017, 11:18 PM

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QUOTE(moosekaka @ Dec 13 2017, 10:59 PM)
risky leh...sekali u cross toll d then otw Rider cancel...knnccb
normally this case I just inform of the situation and tell them I cancel.

speaking of far pickup... yesterday when I was dropping off pax near ldp furniture mall, get two pings in a row pickup at Sunway pyramid.... never Kena ping from that far out to pyramid b4. anyone else Kena ping to pyramid from SG way ss9 side?
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ldp furniture mall to sunway pyramid ok ma... about 3km. I kena the other way round... ping came in opposite sunway pyramid to pick up rider at sungai way.
SUS1UP
post Dec 13 2017, 11:22 PM

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QUOTE(moosekaka @ Dec 13 2017, 10:59 PM)
risky leh...sekali u cross toll d then otw Rider cancel...knnccb
normally this case I just inform of the situation and tell them I cancel.

speaking of far pickup... yesterday when I was dropping off pax near ldp furniture mall, get two pings in a row pickup at Sunway pyramid.... never Kena ping from that far out to pyramid b4. anyone else Kena ping to pyramid from SG way ss9 side?
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Haha tricky situation to handle. I think I know y like that. Sunway pickup is high demand but drivers can't really wait nearby. Driver usual need to make big rounds or stuck in jam to reach Sunway
SUSmoosekaka
post Dec 13 2017, 11:26 PM

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QUOTE(uberXman @ Dec 13 2017, 11:18 PM)
ldp furniture mall to sunway pyramid ok ma... about 3km. I kena the other way round... ping came in opposite sunway pyramid to pick up rider at sungai way.
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if can go under the LDP bridge and cut back left....its OK. but that time evening 7pm...unsure whether police still there to force traffic to turn right onto Federal highway, and if go over LDP bridge make big round thru Taylors....
SUSmoosekaka
post Dec 13 2017, 11:28 PM

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QUOTE(garenmusta @ Dec 13 2017, 11:18 PM)
This is confusing, you used the word AND. Its one or the other no?
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incentive time counted when you accept the job....but beware....say you accept job at 9am....but the customer actually booked at 859am....in your job history will show job is 859am....and for incentive purpose is treated as 859am job.

We used to have a super geng incentive player monkeyboy...he said he would CALL up his rider to ask them waht time their job detail shows....if 859am he will ask them cancel....GG. he kena banned after too many pax cancellation.

This post has been edited by moosekaka: Dec 13 2017, 11:30 PM
willemng
post Dec 13 2017, 11:33 PM

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QUOTE(1UP @ Dec 13 2017, 10:42 PM)
How do we handle pick up point that we driver have to drive pass a toll. E.g, ping from PJS9 in Sunway when we drop off pax at LRT Puchong Jaya.
We just cancel and waste bullet? Or ask pax we have to share toll or something else? Thank you
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Usually i kena ping pick up from puchong when im in taylor.
So is the same situation as you mentioned above.

Depends on the hour block.

My action as below if fulfil the criteria, judge on your own.

I will go.
- If hp block & above, and the trip fare is rm4-6
- if p block but rm30 high fare

Other than that i just text the passenger, sorry im on the otuer side and will take sometime to reach you. Usually they will cancel or ask you to cancel.

Remember inform before cancel
willemng
post Dec 13 2017, 11:35 PM

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QUOTE(moosekaka @ Dec 13 2017, 11:12 PM)
Funny story...one time I was sunway geo Tower side have to drop customer at dk senza....I thought near only mah, just use the flyover from Lagoon Perdana to cross LDP like when you crossing from Taylors side but in opposite direction....mana tau when I reach the end of the flyover....cannot U-turn or turn back to Taylor....forced to go LDP to Puchong....GG. Swallowed $4.60 in toll to round back. lesson learnt after that to always trust Waze.
now whenever I at d'latour I always delay turning on available button, faster rush to lagoon perdana side then only turn on... precisely because I want to avoid Puchong job ping.
that desa mentari job... if no jam can reach 5 to 10 mins? but I not sure the traffic how heavy in the morning.. especially at the uturn near the inti round about.
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I wish the flyover is connected to taylor from lagoon perdana but it only lead you to puchong. Haha
willemng
post Dec 13 2017, 11:37 PM

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QUOTE(androidj7 @ Dec 13 2017, 11:19 PM)
Wow all being here.. congratz... i already been terminated by grab due to cancelation.. although all the cancel is from rider.. and more than 7min waiting...

Now slowly try again uber.. hopefully can make it 1800..
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Good lick on uber. Do let us know if uber can make 1800 nett p week. Hehe
SUSmoosekaka
post Dec 13 2017, 11:38 PM

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QUOTE(willemng @ Dec 13 2017, 11:35 PM)
I wish the flyover is connected to taylor from lagoon perdana but it only lead you to puchong.  Haha
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They put some cone/plastic blocks now to prevent illegal U-turn....I still heard my rider say his friend still make Uturn when no traffic biggrin.gif
bcombat
post Dec 13 2017, 11:41 PM

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QUOTE(drivecouncil @ Dec 13 2017, 11:27 PM)
I couldn't agree more. I have to start having a eta time limit b4 taking any trips from now on.

I really hope Grab will seriously look into introducing a rider cancellation penalty so that it is fairer to us drivers who have to waste petrol n time to get to them.

When I was in Taipei a few weeks ago I met an Uber driver (35yo) who was an ex Senior IT Engineer. According to him he quit his well-paid IT Engineering job to be a full-time Uber driver because he can 'earn more' plus his working hours as an Uber driver r shorter.
Just imagine the same scenario becoming true here.
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few of my riders told me that they love crapcar rather than ublur because they kena cancellation fees by surprise. I think crapcar management knew that.....

This could be reason crapcar die2 never implemented the rm5 cancellation charge....after all riders are their income source.


willemng
post Dec 13 2017, 11:43 PM

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QUOTE(moosekaka @ Dec 13 2017, 11:26 PM)
if can go under the LDP bridge and cut back left....its OK. but that time evening 7pm...unsure whether police still there to force traffic to turn right onto Federal highway, and if go over LDP bridge make big round thru Taylors....
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Actually still can make it.
From LDP furniture mall go via LDP and enter housing area before taylor on the left then u will go through an indian temple.

When you reach the cross junction (shell on the left) and you turn right into the industrial area till the end and turn left exit to npe, go underground and come out next to npe cut into sunway pyramid whistling.gif

Ps:waze never show this way as the way from industrial area to npe is not accessible in their map

Thanks me later

This post has been edited by willemng: Dec 13 2017, 11:47 PM


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willemng
post Dec 13 2017, 11:45 PM

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QUOTE(moosekaka @ Dec 13 2017, 11:38 PM)
They put some cone/plastic blocks now to prevent illegal U-turn....I still heard my rider say his friend still make Uturn when no traffic biggrin.gif
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If after 11pm okay la.
Peak hour u better go the safer way. Those lorry there are blind
SUS1UP
post Dec 13 2017, 11:47 PM

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QUOTE(willemng @ Dec 13 2017, 11:33 PM)
Usually i kena ping pick up from puchong when im in taylor.
So is the same situation as you mentioned above.

Depends on the hour block.

My action as below if fulfil the criteria,  judge on your own.

I will go.
- If hp block & above, and the trip fare is rm4-6
- if p block but rm30 high fare

Other than that i just text the passenger,  sorry im on the otuer side and will take sometime to reach you. Usually they will cancel or ask you to cancel.

Remember inform before cancel
*
Thank you for sharing. I think the criteria points is good to help make judgement

willemng
post Dec 13 2017, 11:52 PM

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QUOTE(1UP @ Dec 13 2017, 11:47 PM)
Thank you for sharing. I think the criteria points is good to help make judgement
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Because end of the day we need to make money. So just use incentive and high fare to cover back the rm2 toll.

If normal hour then sorry la.
Rm10 fare for 4km pick up plus 10km travel distance

Rm8nett for 14km, rm0.57 p km.
Petrol for normal car at least rm0.15-0.20 p km

End of the day, you only earning rm0.30 p km. Totally a loss
You all set your own target for the profit p km.

I set mine between rm0.9 - 1.0 as acceptable range.
Sometime also miscalculated when in kl.

Rm6 fare but need to travel 14km as they count on radius instead of travel distance by route.

This post has been edited by willemng: Dec 13 2017, 11:54 PM
yhtan
post Dec 13 2017, 11:55 PM

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QUOTE(bcombat @ Dec 13 2017, 11:41 PM)
few of my riders told me that they love crapcar rather than ublur because they kena cancellation fees by surprise. I think crapcar management knew that.....

This could be reason crapcar die2 never implemented the rm5 cancellation charge....after all riders are their income source.
*
This lead to spoiling some of the prince/princess, a lot of them take their own sweet time coming down knowing they have rights to make u wait, while Ublur timer start when u nearby at that pick up range, many of them doesn't know how it works and start behaving well on Uber platform.

When u complain they will say we will monitor bla bla bla, got action or no action we also don't know. My friend fetched the same nasty rider second time after 3-4 mths interval, and yet that rider account still going strong, talking about action whistling.gif After all customer is still king/queen.

QUOTE(willemng @ Dec 13 2017, 11:43 PM)
Actually still can make it.
From LDP furniture mall go via LDP and enter housing area before taylor on the left then u will go through an indian temple.

When you reach at the cross junction (shell on the left) and you turn right into the industrial area till the end and turn left exit to npe,  go underground and come out next to npe cut into sunway pyramid whistling.gif

Thanks me later
*
This one can be quite slow wor, a lot of bumps in PJS 9, Sunway area got 2 traffic lights then u are good to go.

This post has been edited by yhtan: Dec 13 2017, 11:57 PM
willemng
post Dec 13 2017, 11:58 PM

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QUOTE(yhtan @ Dec 13 2017, 11:55 PM)
This lead to spoiling some of the prince/princess, a lot of them take their own sweet time coming down knowing they have rights to make u wait, while Ublur timer start when u nearby at that pick up range, many of them doesn't know how it works and start behaving well on Uber platform.

When u complain they will say we will monitor bla bla bla, got action or no action we also don't know. My friend fetched the same nasty rider second time after 3-4 mths interval, and yet that rider account still going strong, talking about action whistling.gif After all customer is still king/queen.
This one can be quite slow wor, a lot of bumps in PJS 9, Sunway area got 2 traffic lights then u are good to go.
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This only applies when the situation moosekaka mentioned got police to halau u to federal highway toward ss15 side.


yhtan
post Dec 14 2017, 12:02 AM

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QUOTE(willemng @ Dec 13 2017, 11:58 PM)
This only applies when the situation moosekaka mentioned got police to halau u to federal highway toward ss15 side.
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also might kena koi kinrara that side sweat.gif
SUS1UP
post Dec 14 2017, 12:05 AM

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QUOTE(willemng @ Dec 13 2017, 11:52 PM)
Because end of the day we need to make money.  So just use incentive and high fare to cover back the rm2 toll.

If normal hour then sorry la.
Rm10 fare for 4km pick up plus 10km travel distance

Rm8nett for 14km,  rm0.57 p km.
Petrol for normal car at least rm0.15-0.20 p km

End of the day, you only earning rm0.30 p km. Totally a loss
You all set your own target for the profit p km.

I set mine between rm0.9 - 1.0 as acceptable range.
Sometime also miscalculated when in kl.

Rm6 fare but need to travel 14km as they count on radius instead of travel distance by route.
*
Thank you for the pro tip!
Some times I got into a situation where I send pax to Sunway at Lagoon entrance then got ping to pick up at main Entrance (Grab Lounge) how can I reach rider fast enough so they wouldn't cancel?

SUSmoosekaka
post Dec 14 2017, 12:05 AM

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QUOTE(willemng @ Dec 13 2017, 11:43 PM)
Actually still can make it.
From LDP furniture mall go via LDP and enter housing area before taylor on the left then u will go through an indian temple.

When you reach the cross junction (shell on the left) and you turn right into the industrial area till the end and turn left exit to npe,  go underground and come out next to npe cut into sunway pyramid whistling.gif

Ps:waze never show this way as the way from industrial area to npe is not accessible in their map

Thanks me later
*
phoa creative... I used the NPE way before from the industrial area in pjs7 ... just never occurred to me to use that way once Waze direct me thru Taylor's flyover. brain become lazy due to GPS.
btw you got used the shortcut from pjs7 to PJs 5 side using the metal bridge or not? the one that has warning sign saying "jambatan ini sudah uzur tak selamat..."...😂

This post has been edited by moosekaka: Dec 14 2017, 12:09 AM
bcombat
post Dec 14 2017, 12:12 AM

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QUOTE(yhtan @ Dec 13 2017, 11:55 PM)
This lead to spoiling some of the prince/princess, a lot of them take their own sweet time coming down knowing they have rights to make u wait, while Ublur timer start when u nearby at that pick up range, many of them doesn't know how it works and start behaving well on Uber platform.

When u complain they will say we will monitor bla bla bla, got action or no action we also don't know. My friend fetched the same nasty rider second time after 3-4 mths interval, and yet that rider account still going strong, talking about action whistling.gif After all customer is still king/queen.
This one can be quite slow wor, a lot of bumps in PJS 9, Sunway area got 2 traffic lights then u are good to go.
*
there is one time midvalley on fire....my car unable to get into the pick up location due to police block to pick up riders

rider eventually give up and ask me to cancel after 10 mins or so....I select one of reason (can't recall) and cancel the trips...to my surprise the rider was charge rm5 cancellation although I never reach the pick up point.

so no necessary the rider are late then they kena cancellation fees.

SUSmoosekaka
post Dec 14 2017, 12:16 AM

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QUOTE(bcombat @ Dec 14 2017, 12:12 AM)
there is one time midvalley on fire....my car unable to get into the pick up location due to police block to pick up riders

rider eventually give up and ask me to cancel after 10 mins or so....I select one of reason (can't recall) and cancel the trips...to my surprise the rider was charge rm5 cancellation although I never reach the pick up point.

so no necessary the rider are late then they kena cancellation fees.
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this one is if Rider cancel after 5 mins also Kena right? very useful for those case where Rider said they willing to wait then halfway change their mind, very common among grab riders. in this case probably your reason is counted as against the rider (like Rider request to cancel).

This post has been edited by moosekaka: Dec 14 2017, 12:17 AM

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