facial recognition in uber for driver only.

If it takes 5 mins to get to each rider, every 10 ride request, drivers lose 50mins!
1 day 20 rides, we lose 1.5hrs!! doesn't include waiting time for each rider.
my own experience last friday for a grabshare request:
1) ping comes in, PUP in KLCC Coach exit (i was at Tiffany's exit)
2) reach PUP, select "I've Arrived"; app ask me reconfirmed becos rider pin is INSIDE KLCC" 
3) called rider to try to avoid turning making u-turn as next pickup is Impiana Hotel
4) 1st call no answer. i had to make the u-turn.
5) 2nd call, 3rd call, 4th call all no answer. send msg, no read, no reply. by this time already make 5-6 double u-turn
6) after 7 mins, decided to cancel. but can't cancel without affecting my CR cos the bloody pin is INSIDE KLCC.
7) nak-tak-nak have to cancel cos the other rider waiting. CR affected.
8) went past Coach exit heading towards Tiffany's exit and the same bloody rider rebooked! 
9) immediately call her and she finally pick up.  taruk her kaw kaw ask why never pick up call?? she say she's on the phone 
10) by this time, i already past coach exit. had to make big u-turn at Tiffany's to get back to Coach exit. and its a bit jam.
11) after 5mins, reaching coach exit, pressed "I've Arrived", no response. send msg, no response.
12) call her again. and AGAIN no answer!!!! 
13) at least called 3-4 times and after 3-4 times going around & round, only she answer. she's clueless that i've arrived, don't know why never answer call, don't know what's my car type & plate 

this type rider really deserved to be ran over with a farking 4x4 truck and then shot till dead, put in coffin, buried underground and bomb with C4.

why i accepted the request & rebooked? becos the fare was 2x....otherwise, wouldn't have bothered with gs.

pity the other gs rider.  easily waited 20mins!

actually before driver reached PUP, app will send notification to rider saying the driver is near and reaching. that time itself should get ready, not wait till driver reached PUP only put on shoe, lock the door, get the lift.

i'm in middle of job...trying to get to the other rider also. if call CS and explain bla bla bla will be another 5-6 mins.

well good thing my CR is always very low. so 1-2 cancellation i'm ok. and got to be reasonable. wrong pin location is not CS fault mar. we fry them also not so fair to them...

1 plus side, the fare was up RM2 after the cibai rider rebooked.

also forgot to mentioned the cibai never used name in her app.  use phone number instead. so i'm absolutely clueless if its a guy, girl, pondan, old, young, chinese, indian, malay etc.

end up a farking ma pren chow-cibai.

How to calculate incentive payout?
P - 1 rides Rm19, 2 rides Rm23

1 rides completed - Rm5
Online hours = 44mins

Thnaks 

101 for Grab driver: Never feel sympathetic toward GS rider coz they deserve it.

Now onwards u can have infinite GS booking, imagine from Ampang to Port Klang, u can have more than 2,3,4,5,6 GS bookings, i can ensure u will involve into infinity war, where first rider evolve into Hulk.

Try to make a redface feedback only next time when your rider doesnt pay. If they pay u back then it proves that they actually read it and take real action. Personally i reported such a case twice using redface but i still received no reimbursement from crap.

I once purposely not to give any red/green face feedback for more than a month but i still can receive sms about a bullshit action taken against rider occasionally.

So all this feedback shit is just there to make 'partner' happy only. No one, not even a machine read your feedback routinely let alone take action on it.

Crap now playing with rider

i copy people from twitter, mine is same like yours, i find this version not so user friendly

In Uber experience, where I had made 3 written remarks and 2 calls. All were followed up with almost immediate responses for endangering the driving to abusive and racist riders. And again being followed through with senior CS. 

Grab? None of them were followed up...... :confused:

Did anybody receive this just now? Or another type mass spam message?

Myanmar couple nabbed by police in the grab driver’s murder case.

Kesian mapren kena fitnah....haha

https://www.thestar.com.my/news/nation/2018...drivers-murder/

This morning a rider mumbled that Grab increased Fare tremendously from Silk Sky Service Apartment (Balakong) to Sapura Building (Grab 14.12km).

I remembered this gentleman where Grab acknowledged my last complaint for the same route to review the Map issue. If I remembered correctly, I travelled 15km+ but Grab Ruler was 8km+ then.

I’m happy that Grab took action accordingly & the Rider understand the reason now where he was the initiator complaining unjustified low fare for all Grab Drivers even though he was the beneficial. Thx to this Gentleman & Grab responses 😅

better all crap drivers dont driver for a certain hour

say Bonus block or Peak block... for 3 hours...

8km should be straight line crossing Lake, Jungle,...
The point is don’t give up easily, try our efforts to pursue our Rights & Fair treatment 🤞🏻

All the while using Google map in rider apps what, u can click traffic and it is exactly the same like google map. But ETA not using google map/waze

When I am not driving I take Grab as well, so I am both an experienced driver & rider myself. These 2 days I got assigned by my company to work in Penang, I don't drive there myself instead I take flight. So my only means of transportation in Penang is Grab.
However this is my first time having 2 bad encounters with drivers.

The first driver was an indian driver, when I first hopped on I greeted him. He didn't turn his head nor he greeted me. So I thought fine, you wanna keep to yourself, I buat diam jer also. So when dropped off, I said goodbye & thank you, he just turned his head and looked at me said nothing, face busuk like ikan masin like I owed him money. I think come on man, where's your courtesy, greeting also tak pandai ker? Ended up I gave him only 2 stars.

The 2nd driver was an indian driver also, I hopped on and did the usual thing & everything was normal. I was on my way from Prai to Penang airport. it's around 5 pm my flight was 6.40 pm. From my many past experience, at most we only needed to take 45 - 50 minutes to reach airport despite the heaviest jam.

Then I started to notice this fella was not using GPS & he was not taking the usual route indicated by waze. The route he took was slower. So I just asked lar "hi bro, very jammed huh? not using waze ker? human waze huh?" joking a bit lar. He said yeah yeah. So I just diam only lar afterwards since he acted like he knew the way.

Afterwards he tried to cut queue and kena horn kau kau by other car & some more a traffic police standing right in front. So he was forced to take a detour & abandoned the queue cut. Then he told me "see this road no jam", I just yeah yeah only. Then he brought me further into a less traveled road, but I still cool & diam only.

Suddenly, he told me took the wrong turn & needed to make a U turn. I was still cool & just commented "why not you use Waze instead"? Mana tau suddenly out of nowhere he got mad at me & shouted at me, asking me to stop talking. I just asked him a question & gave him a suggestion. What got into him at that time I don't know. But I still kept my cool, asked him why you shouting at me? He started blaming me for not booking the Grab earlier & if use waze will bring you back to jam lar blah blah blah.

These are totally irrelevant, I always book Grab from Prai to airport, all other drivers took the same route & sent me there on time. I do not want to use no- jam road if it lets me arrive slower. Our objective is to reach as fast as possible & waze always shows the fastest way. If waze shows that the way through the congestion is the fastest route, we have to take also lar. He doesn't use GPS, took the wrong turn & started blaming others. Afterwards he cooled down a bit & started driving frantically back to the main road instead of continuing with his previous so called "no- jam" route. He started driving aggressively, he overtook at a double line, rushed through a red light.

Finally I arrived at airport in one piece, taken 1 hour & 20 mins instead of the usual 45 mins. I barely caught my flight. He didn't say anything & never apologized, I just left him with a few words "good luck, bro", if you know what I meant. He got 1 star from me only & I made a service report.

I always revealed to other drivers that I am a part time driver also, and we always have pleasant conversations, I always give 5 stars. But these 2 drivers are a disgrace to our community & should be banned.