deja vu

this seems like last year's (cimb?) fiasco whereby a lot of debit cards got charged en masse too.

CIMB customers seek clarification on 'direct debit' transactions

This post has been edited by cybpsych: Jul 23 2021, 03:55 PM

no worries la

just diligently monitor your cc accounts via online banking portal/app. try not to rely on statement as it would be too late and dispute escalation (chargeback) would be longer too.

generally, better to request replacement card, FOC

some banks replace without asking. some need your explicit request to initiate replacement.

as usual, always ask the bank.

you can easily find it in cimb website or other 3rdparty website, eg RP, CH, etc

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Apply and get approved for a new CIMB Credit Card to get the Samsung Galaxy Buds Live! This will be ending on 16 Aug at 1pm.

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Apply here https://bit.ly/Unbox-CIMB-Aug-Week2 | T&Cs apply https://bit.ly/Unbox-CIMB-Aug-Week2-TnC

not difficult

statement balance = balance as of statement date (cutoff) only. your amount is -ve, means you overpaid. nothing to do.

outstanding balance = current/latest outstanding. it's showing +ve amount, meaning you've already spent after statement date, and that amount is lastest outstanding you owe. statement not yet out, so there is nothing to do either.


are you sure your statement date = 17th of each month?

blue highlight -- incorrect. 17 Aug = payment due date is for your July statement balance. RM7.51 has not been billed yet (30 Aug statement)

you now paid RM11.90 before Aug statement. 11.90-7.51=4.39 overpayment. assuming no more transactions, your upcoming 30 Aug statement will be -4.39 (excess payment). then, nothing to manage anymore since Aug statement balance has been overpaid.

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Apply here https://ringgit.plus/Unbox-CIMB-Aug-Week3 | T&Cs apply https://ringgit.plus/Unbox-CIMB-Aug-Week3-TnC

BNPL

can pay lumpsum or you can repay in installments/staggerred.

Apply and get approved for a new CIMB Credit Card to get a Realme Watch S! This will be ending on 1 Sep at 1pm.

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Apply here https://bit.ly/Unbox-CIMB-Aug-Week4 | T&Cs apply https://bit.ly/Unbox-CIMB-Aug-Week4-TnC

https://www.cimb.com.my/content/dam/cimb/pe...ampaign-tnc.pdf

Important Notice: Revision of Credit Card Monthly Paper Statement Fee
27 August 2021

Dear Valued Cardholders,

Effective 1 January 2022, Credit Card Monthly Paper Statement fee will be revised to RM2.00. This fee will be applicable for each CIMB Bank/CIMB Islamic Credit Card you hold and it will be debited from your respective Credit Card account on a monthly basis.

Please click here for Frequently Ask Questions (FAQs) and more information.


Thank you.

The Management
CIMB Bank Berhad 197201001799 (13491-P)
CIMB Islamic Bank Berhad 200401032872 (671380-H)

you didnt get your statement on 20 Aug? ------> whereby payment due date 9 Sep?

yes, due date is 20 days after statement date (assuming you've earned it on monthly basis).

not sure when CIMB generate its 1st statement. but since you already know your due date = 9 Sep, your statement should be roughly on 20 Aug.

usually, statement date is assigned upon approval (created in the system), not based on activation (because it can be much later due to delivery and/or user behavior to activate).


better contact CS to find out since you havent gotten your first/Aug statement

1) statement date
2) statement balance (since due is 9 Sep)

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Promotion valid from 1 October 2021 until 31 December 2021

Consolidation of CIMB Credit Cards Bonus Points and Retail Banking Products Bonus Points
18 October 2021

Dear Valued Customers,

We have taken the opportunity to enhance our product offerings, to make it easy for you to redeem your available Bonus Points. Effective 8 November 2021, CIMB Credit Card Bonus Points and other Retail Banking Products Bonus Points will be consolidated to give you an overview of total available bonus points.

Thank you.

The Management
CIMB Bank Berhad & CIMB Islamic Bank Berhad


Revised CIMB Enrich Mastercard Terms and Conditions for CIMB Enrich World Elite Credit Card, CIMB Enrich World Credit Card and CIMB Enrich Platinum Credit Cardholders
18 October 2021

Dear Valued Cardholders,

Please be informed of the revised Terms and Conditions for CIMB Enrich World Elite Credit Card, CIMB Enrich World Credit Card and CIMB Enrich Platinum Credit Card (“CIMB Enrich Credit Card”). The amended Terms and Conditions shall take effect twenty-one (21) calendar days’ from the date of this notice and shall take effect on 8 November 2021.

Important Notice: Amended Terms and Conditions for CIMB Member Rewards Programme
18 October 2021

Dear Valued Cardholders,

We hereby give twenty-one (21) days' notice for Member Rewards Programme Terms and Conditions will be amended with effective from 8 November 2021.

For detailed amendments to the Terms & Conditions, please click here.

The revised Terms and Conditions for Member Rewards Programme is available here.

Thank you

CIMB Bank Berhad / CIMB Islamic Bank Berhad

the T&C already stated the criteria:

// 8. In order to be entitled to the Offer specified in the SMS, the Eligible Participants must fulfil the following criteria:

(i) Eligible Participants must have made retail transactions of minimum RM500 in a single transaction either
on Online, Education, Health or Medical spend (“Eligible Spend Category”) under selected Merchant
Category Codes (“MCC”), and/or POS Entry Mode (“POS Entry Mode”), as set out in Table A below;

(ii) Online transaction means a transaction made via the internet where the merchant is an ecommerce/online/internet
merchant based on POS Entry Mode of 01 (Visa) or 81 (Mastercard), including
but not limited to Card-On-File transaction (POS entry mode 10);

(iii) The Eligible Retail Transaction(s) must be successfully posted into the Eligible Participant’s credit card
account during the Campaign Period; and

(iv) The Eligible Participants must reply to the said SMS within the Offer validity period as stated in the SMS
(“Offer Validity Period”). //