I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer
Celcom iPhone Discussion Thread
Celcom iPhone Discussion Thread
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Nov 7 2020, 08:47 AM
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Junior Member
157 posts Joined: Oct 2009 |
I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer
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Nov 7 2020, 08:53 AM
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#882
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Senior Member
2,092 posts Joined: Dec 2009 From: Malaysia |
QUOTE(sozai89 @ Nov 7 2020, 09:47 AM) I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer Yes, many faced the same issue. It means your order confirmed just that it will take some time to receive order confirmation. Try to see if you receive today |
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Nov 7 2020, 10:39 AM
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Junior Member
424 posts Joined: Jul 2011 |
QUOTE(sozai89 @ Nov 7 2020, 08:47 AM) I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer Yes me. And now I have 2 order. 1st time payment successful but system says unsuccessful. Then I wait email nothing. I try to call celcom but keep getting hang up. So iprpceed with try to order. And this time successful . After I manage to call celcom they sAy 1st order confirmed. But I only receive one order successful emailKeep calling them but they can’t do anything. Need log caseThis post has been edited by de_ghost: Nov 7 2020, 10:47 AM |
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Nov 7 2020, 11:13 AM
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Junior Member
157 posts Joined: Oct 2009 |
QUOTE(de_ghost @ Nov 7 2020, 10:39 AM) Yes me. And now I have 2 order. 1st time payment successful but system says unsuccessful. Then I wait email nothing. I try to call celcom but keep getting hang up. So iprpceed with try to order. And this time successful . After I manage to call celcom they sAy 1st order confirmed. But I only receive one order successful emailKeep calling them but they can’t do anything. Need log case For my case , I called them to ask and say system error and consider success.I try use my number to book again ,system reject me and ask me go blue cube for assistance |
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Nov 7 2020, 11:20 AM
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Senior Member
2,092 posts Joined: Dec 2009 From: Malaysia |
QUOTE(de_ghost @ Nov 7 2020, 11:39 AM) Yes me. And now I have 2 order. 1st time payment successful but system says unsuccessful. Then I wait email nothing. I try to call celcom but keep getting hang up. So iprpceed with try to order. And this time successful . After I manage to call celcom they sAy 1st order confirmed. But I only receive one order successful emailKeep calling them but they can’t do anything. Need log case Keep pressing them to cancel the other order man....it's their system issue...not your fault |
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Nov 7 2020, 11:22 AM
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Senior Member
5,893 posts Joined: Jun 2006 |
haha problem is i am maxis
not sure i can move to celcom by this or not |
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Nov 7 2020, 11:24 AM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 11:57 AM
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424 posts Joined: Jul 2011 |
QUOTE(silrave @ Nov 7 2020, 11:22 AM) i suggest u walk-in to blue cube they are much better. and helpful. just now i went to blue cube they say cant help me also need to press estore site. I got a chance to sembang with the manager he say walk-in no need upfront and they just take RM300 only |
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Nov 7 2020, 05:55 PM
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Senior Member
5,893 posts Joined: Jun 2006 |
QUOTE(Pat89 @ Nov 7 2020, 11:24 AM) MNP and wait for confirmation...once done...walk in or online to place your order Come do it fast....maxis is bad QUOTE(de_ghost @ Nov 7 2020, 11:57 AM) i suggest u walk-in to blue cube they are much better. and helpful. just now i went to blue cube they say cant help me also need to press estore site. give them 300 under table money?I got a chance to sembang with the manager he say walk-in no need upfront and they just take RM300 only haha not i dont wan take recently celcom line like very bad is it? i still blur on celcom package if i take cheapest + iphone pro max 256 gb what's the cost? |
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Nov 7 2020, 06:17 PM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 07:03 PM
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5,893 posts Joined: Jun 2006 |
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Nov 7 2020, 07:33 PM
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Senior Member
2,094 posts Joined: Jan 2008 |
I got quoted easyphone iPhone 12 Pro 128GB RM176 (phone) + RM98 (plan). Is this correct?
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Nov 7 2020, 07:59 PM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 08:00 PM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 08:07 PM
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2,094 posts Joined: Jan 2008 |
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Nov 7 2020, 08:19 PM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 08:24 PM
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2,094 posts Joined: Jan 2008 |
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Nov 7 2020, 08:32 PM
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2,092 posts Joined: Dec 2009 From: Malaysia |
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Nov 7 2020, 08:40 PM
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Junior Member
312 posts Joined: May 2008 |
QUOTE(sozai89 @ Nov 7 2020, 08:47 AM) I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer Any update of yours? Mine still not received any email yet except payment confirmation lol. Luckily i dont hv much urgency hence do not push them much. |
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Nov 7 2020, 08:48 PM
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#900
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80 posts Joined: Jan 2008 |
QUOTE(kider @ Nov 7 2020, 09:40 PM) Any update of yours? Mine still not received any email yet except payment confirmation lol. Luckily i dont hv much urgency hence do not push them much. I also haven't got any email update...chat with CS and the answer is very vague tooSo not sure is it confirmed But for order status and payment confirmation email |
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