I order success 8.57pm(don't want why can see the link ady) but the payment success is 12.55pm...did you all receive the weird payment time...
Celcom iPhone Discussion Thread
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 Nov 6 2020, 09:37 PM
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#1
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157 posts Joined: Oct 2009 
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Nov 6 2020, 09:47 PM
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#2
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QUOTE(isr25 @ Nov 6 2020, 09:40 PM) Yes. Colour of the device also not indicated. -edit- i stand corrected. the follow up email now correctly states the phone + colour + plan. Order page does not have this now  Yaya , I also receive the correct email already..just now that I my checkout time is 8.55pm...šš Still got time help my gf go maxis pre order |
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Nov 7 2020, 08:47 AM
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#3
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157 posts Joined: Oct 2009
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I order failed but stated payment success in the online shop account .Anyone facing same problems with me? I contact 1111 once they say system error and yes receive my order.worry about their answer
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Nov 7 2020, 11:13 AM
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#4
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157 posts Joined: Oct 2009
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QUOTE(de_ghost @ Nov 7 2020, 10:39 AM) Yes me. And now I have 2 order. 1st time payment successful but system says unsuccessful. Then I wait email nothing. I try to call celcom but keep getting hang up. So iprpceed with try to order. And this time successful . After I manage to call celcom they sAy 1st order confirmed. But I only receive one order successful emailKeep calling them but they canāt do anything. Need log case For my case , I called them to ask and say system error and consider success.I try use my number to book again ,system reject me and ask me go blue cube for assistance |
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Nov 8 2020, 12:46 AM
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#5
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QUOTE(chickyyuan @ Nov 7 2020, 08:48 PM) I also haven't got any email update...chat with CS and the answer is very vague too For my casses ,I received payment and order confirmation email. But i check back online store history order status is Failed and payment sucessSo not sure is it confirmed But for order status and payment confirmation email This post has been edited by sozai89: Nov 8 2020, 08:43 AM |
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Nov 8 2020, 08:45 AM
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#6
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157 posts Joined: Oct 2009
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QUOTE(Pat89 @ Nov 8 2020, 08:27 AM) I think it just the system error....try dial 1111 and get confirmation....should fine I think I called 1111 and say got order record.but you know I know .customer service reply sometimes not really is the truth |
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Nov 8 2020, 06:26 PM
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#7
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157 posts Joined: Oct 2009
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QUOTE(Pat89 @ Nov 8 2020, 04:49 PM) Dash4me will be delivered before 1pm...at least that what Celcom claimĀ Mine one also change to completed and get the email..but standard delivery..my area not cover for dash4me area although I checkout that time also free of chargešš.. If not 1pm...then I might have to stuck at office till midnightĀ  What is Celcom Online Shop dash4MEā¢ļø express delivery service? dash4MEā¢ļø express delivery is an optional delivery service for Celcom Online Shop customers to receive their orders within 24 hours after placing their order.  See email can get 2 to 3 working days... Possible get it by next Wednesday??? Haha  This post has been edited by sozai89: Nov 8 2020, 06:32 PM |
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Nov 10 2020, 08:33 PM
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#8
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Junior Member
157 posts Joined: Oct 2009
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Preorder iPhone must self receive if they send by gdex?
I put home address because of office that day I having whole day meeting |
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Nov 10 2020, 08:44 PM
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#9
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157 posts Joined: Oct 2009
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QUOTE(isr25 @ Nov 10 2020, 08:36 PM) From my experience last time, need someone to receive at the address, and that someone must know your name, IC number & sign on your behalf. I got ask centre they say can't ,but I not sure gdex how to handle .Got anyone have more nearer experience?Normally the driver will also call you to confirm the delivery and whether you are ok with the person taking the delivery. This was 3 years ago punya cerita la, not sure whether this still applies. |
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Nov 10 2020, 09:06 PM
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#10
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Junior Member
157 posts Joined: Oct 2009
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QUOTE(de_ghost @ Nov 10 2020, 08:49 PM) Depend on the delivery person. Officially. No they are not allow. Last 2 months I got try to mnp to celcom they send me the sim and I wasnāt home. The delivery guy initially donāt want. But I insisted say just SIM card so he also cincai a bit put inside my pos box and gov him ic no Hopefully can .else I need to go out and take it |
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Nov 11 2020, 10:54 AM
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#11
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Junior Member
157 posts Joined: Oct 2009
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QUOTE(de_ghost @ Nov 11 2020, 08:44 AM) Same here. Wonder if we can go and take our self lol I got call gdex to request self collect and feedback cannot due to launch on 13Nov .They only can start delivery on 13Nov and must self receive .On 13 Nov , I need to go collect my self due to I put my home address. |
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Nov 14 2020, 07:49 AM
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#12
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Junior Member
157 posts Joined: Oct 2009
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Guy got reliase that the screen color seem like yellowish?
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Nov 27 2020, 08:21 AM
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#13
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157 posts Joined: Oct 2009
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Just asking , can we trade unused data become e wallet credit? Cause we having contract
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