The way I see it, there is as much possibility that Chatime became greedy and did not supported the business here which at one point was so oversaturated and crowded.

I mean, if he really scammed and did the above and he isn't a good leader, then the next logical question is:

a) Why >90% of the franchisee followed him instead of going with Chatime?
b) I thought Chatime wanted to sue him? What happened to that?
c) If his ingredients sucks why Tealive still so popular?

The way you position yourself makes me wonder

Recently got open at Aeon mall shah alam, that outlet owned by Tomok, some celebrity. Surely can laku keras with celebrity vibe to it.

A) he made the first move and most of the franchises open by family member.

B) they reached settlement outside of court.

C) cheap and abundant. Popular? That depends. It definitely not popular with those patrons who can afford proper beverages like starbucks or coffee bean. Personally, I drink Royal Tea is much better.

Tealive is for students or poor people. Cheap brand with cancer inducing products.

somehow after Chatime return , they rarely do promotion , not as aggressive as Mr Loob .

In term of quality, still teatime wins hands down , do not have faith with Tealive since they change the Tea formula themselves while still under chatitme brand.

i didnt like to drink it

chatime actually alive also. main franchisor gives to another franchise...

so I am waiting both chatime and tealive open next to each other.. HHahahahahhhah this will be epic

I can answer "A" because most if not all of the franchisee is family members and really close friends

The KOI ftw~

dont ever try the one in Nexus Bangsar South, can straight give u diabetes after one sip

Haven't had chatime for a long time. I kinda miss it. Heard it will reduce my manliness though lel

In the beginning I actually liked chatime..now haven't tried in a few years already

TeaLive taste is so inconsistent...sometimes good sometimes taste like shit

chatime better

a) valid reason, but I find it hard to believe that 160+ of his franchisee are made out of his friends and family, and that all of them are willing to risk business and their investments over "bad quality ingredients, and whatever negative reasons people are throwing towards tealive"

b) oh i didn't know this. in that case we'll never know the terms agreed upon and who holds the bigger blame (im sure both are to be blamed, just who is bigger)

c) different market and this cannot be compared. one is tea one is coffee. some people are either tea drink or coffee drinker, and some people like both and can patron both brands.
plus i wouldn't call starbucks and coffeebean "proper". but if we keep it strictly to tea, they are still one of the most popular establishment.

and perhaps being cheap is an advantage being in the business. and for all you know, maybe this started from chatime franchisor not wanting to allow price adjustments (i dunno, forex increase maybe?) and causing chatime's margin to be eroded and price to eventually be increased. perhaps the reason why they can still thrive right now is because they can be flexible in procuring ingredients locally which is not subjected to forex fluctuations, and as such allows the franchise to maintain their prices and not increase it. Compare with other more premium tea in the market that are import based, they tend to be more expensive (like Koi for example).

I'm not trying to side him, but I'm trying to think from a businessman point of view and as much as there are many defense for Chatime, there is as many for Tealive too.
But many of Chatime's defense given by people here are hogwash because it won't be thriving right now if it is really that bad tasting or having subpar ingredient.

Even your claims of 'cancer inducing products' is all emotional reasons used. There is no proof nor indication that they sourced from companies that uses such ingredients. And such a reason only is applicable to their tea with pearl bubbles. Many of their drinks do not have pearl bubbles. So even this reason is weak.

Unless there are strong reasons put forward, I can't help feel but many people are just butthurt with some dude with a stuckup face that made a brilliant business move in circumstances not fully understood by everyone and that resulted in success. And it's easy to butthurt at that dude cause of his face

see above reply

they bukak sampai vietnam liao. how u think they're doing?

His character isn't something to admire.. sorry, business is all about reputation and this fella just shot his foot up.

There is a proper way to break a master franchise agreement and there is an improper way. Loo did it the improper way.

Also, if you intend to cheat your way through business and commit unethical behaviour, by all means, please follow Loo.

I tried tealive once, and found it bland. From a purely business ROI perspective, tealive is not so good to invest and open. Reason being, low margin of profit as compared to other kind of beverages.

I agree

Menu sound similar

But taste much worse

Tea this tea that. Last2 teh beng top it all.

Not going to argue on his character because I do not know him. Nor am I supporting him, because what I am doing is just giving that guy a balance against what I feel are very emotional but unusable accusations.

When you say 'proper' way to break a master franchise agreement, I faintly recall that Chatime franchisor was the one that went on the offensive by coming to Malaysia to terminate the agreement and tried a takeover? I got it from articles that was written during the time of the hoohaa. Not sure what was Chatimes reasoning, but who was the one that went on the offensive first?

And I have to agree on the ROI portion. But that makes it even more so interesting that people with lots to lose are willing to follow this guy, friends or not.
Everything doesn't add up to what is said against him

In reality, people wont care about him much if you ask me.

Customer will still go for it because they're craving for it or it is nearby, this is all about their marketing strategy.
And everyone had diff taste as well, you find it tastes bad but other will find it average. Business is like that when they're getting known by the peoples, hope this answer your query.

This is very true, many people i talk to about how crap tealive taste had the assumption that chatime changed name to tealive and know nothing about the dispute that happen. I've even seen customers trying to use the tealive member card at the new chatime outlets and chatime staff had to explain that it's a different company.

Regardless tealive is a Malaysian brand, belilah barangan buatan Malaysia, harumkan nama Malaysia di antarabangsa macam MO1, now vietnam, next the world?