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Credit Cards AmBank Credit Card V3, Free for life card, PPL access with T&C

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fruitie
post Apr 23 2020, 10:40 AM

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QUOTE(skysboyz @ Apr 23 2020, 08:28 AM)
No more Cashback for True Visa for BP? I saw the csshback for other online transactions credited on 16 Apr
*
I still get, I only reload BP.

QUOTE(qzsalphidopm @ Apr 23 2020, 08:46 AM)
I saw someone posted their cc statement on other post also showing no CB for top up True Visa via BP since April, can anyone justify pls?
*
Who?
cucikaki
post Apr 23 2020, 11:13 AM

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Actually me too.

Topup bigpay on 20 march, did not receive any cashback on 16 apr.

So far i didnt recall ambank release cashback in batches?

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fruitie
post Apr 23 2020, 11:17 AM

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QUOTE(cucikaki @ Apr 23 2020, 11:13 AM)
Actually me too.

Topup bigpay on 20 march, did not receive any cashback on 16 apr.

So far i didnt recall ambank release cashback in batches?

user posted image
*
I reloaded BP on 26th March and still got it.
skysboyz
post Apr 23 2020, 11:43 AM

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reloaded bp on 15 Mar not getting 30
rojakwhacker
post Apr 23 2020, 11:50 AM

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QUOTE(Dezs @ Apr 22 2020, 08:27 AM)
» Click to show Spoiler - click again to hide... «


Well this is what happened - BP supposedly shd be the full CB, instead, i only got the Grab CB, which incidentally was for the last day. Maybe need more input from other True CC holders to confirm pattern.
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QUOTE(skysboyz @ Apr 23 2020, 11:43 AM)
reloaded bp on 15 Mar not getting 30
*
Have you make payment for that month?

Written in the term and condition of the card under:
2.© If the Card’s outstanding balance exceeds the 30-day period, the Cash Rebate
shall not be awarded until the outstanding balance is settled and the Card
Account is regularized.

Edit: maybe other issue.

This post has been edited by rojakwhacker: Apr 23 2020, 12:00 PM
fruitie
post Apr 23 2020, 12:00 PM

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QUOTE(rojakwhacker @ Apr 23 2020, 11:50 AM)
Have you make payment for that month?

Written in the term and condition of the card under:
2.© If the Card’s outstanding balance exceeds the 30-day period, the Cash Rebate
shall not be awarded until the outstanding balance is settled and the Card
Account is regularized.
*
I haven't made yet because statement balance hasn't due yet but I still got cash back. laugh.gif
wongmunkeong
post Apr 23 2020, 12:00 PM

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QUOTE(skysboyz @ Apr 23 2020, 11:43 AM)
reloaded bp on 15 Mar not getting 30
*
I got mine - like clockwork.
Perhaps, like forummer above stated - U havent followed their T&C?
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ronnie
post Apr 23 2020, 12:15 PM

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QUOTE(prescott2006 @ Apr 23 2020, 10:36 AM)
I reload RM1000 on 1 Mar to BigPay, get RM30 CB on 16 Apr.
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I reload on 11 Mar 2020 for BigPay but didn't get anything on 16 April the RM30 rebate..... OMG mad.gif sad.gif

QUOTE(wongmunkeong @ Apr 23 2020, 12:00 PM)
I got mine - like clockwork.
Perhaps, like forummer above stated - U havent followed their T&C?
user posted image
Did you get the rebate on 16 April in your account ?



This post has been edited by ronnie: Apr 23 2020, 12:19 PM
tan_aniki
post Apr 23 2020, 12:40 PM

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To clear the doubt you all having, there are several changes of BP MCC during March and cos someone got cb and some not on topping up BP.
That's the same case as UOB as well.
wjleong15
post Apr 23 2020, 12:42 PM

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QUOTE(ronnie @ Apr 23 2020, 12:15 PM)
I reload on 11 Mar 2020 for BigPay but didn't get anything on 16 April the RM30 rebate..... OMG  mad.gif  sad.gif
Did you get the rebate on 16 April in your account ?
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QUOTE(tan_aniki @ Apr 23 2020, 12:40 PM)
To clear the doubt you all having, there are several changes of BP MCC during March and cos someone got cb and some not on topping up BP.
That's the same case as UOB as well.
*
I also din get it
What shall I do?
hmm.gif
SUSDezs
post Apr 23 2020, 12:49 PM

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QUOTE(rojakwhacker @ Apr 23 2020, 11:50 AM)
Have you make payment for that month?

Written in the term and condition of the card under:
2.© If the Card’s outstanding balance exceeds the 30-day period, the Cash Rebate
shall not be awarded until the outstanding balance is settled and the Card
Account is regularized.

Edit: maybe other issue.
*
Yep semua bayar on time - no interest charged. otherwise the Grab wont work no? I.e. monthly basis

This post has been edited by Dezs: Apr 23 2020, 12:49 PM
roarus
post Apr 23 2020, 12:54 PM

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Loaded 14 Mar no CB in Apr. Bad luck brian for card cashback this month

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ronnie
post Apr 23 2020, 12:57 PM

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QUOTE(wjleong15 @ Apr 23 2020, 12:42 PM)
I also din get it
What shall I do?
hmm.gif
*
Contact the Ambank CS to enquire... WHY WHY WHY
Then shall your findings here.
wongmunkeong
post Apr 23 2020, 01:03 PM

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QUOTE(ronnie @ Apr 23 2020, 12:15 PM)
I reload on 11 Mar 2020 for BigPay but didn't get anything on 16 April the RM30 rebate..... OMG  mad.gif  sad.gif
Did you get the rebate on 16 April in your account ?
*
huh? what 16th April?
1. I've no transaction on 16th April
2. 13th April to BP? Will be in my next month's statement - it's stated in the T&C
3. er.. did i miss / misunderstand something?

QUOTE(tan_aniki @ Apr 23 2020, 12:40 PM)
To clear the doubt you all having, there are several changes of BP MCC during March and cos someone got cb and some not on topping up BP.
That's the same case as UOB as well.
*
oo - this is news. thanks - gotta watch my May statement

This post has been edited by wongmunkeong: Apr 23 2020, 01:06 PM
wongmunkeong
post Apr 23 2020, 01:05 PM

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-deleted double post-

This post has been edited by wongmunkeong: Apr 23 2020, 01:05 PM
ronnie
post Apr 23 2020, 01:51 PM

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QUOTE(wongmunkeong @ Apr 23 2020, 01:03 PM)
huh? what 16th April?
1. I've no transaction on 16th April
2. 13th April to BP? Will be in my next month's statement - it's stated in the T&C
3. er.. did i miss / misunderstand something?
oo - this is news. thanks - gotta watch my May statement
*
16th April = Transaction date for March 2020 Online rebate by Ambank.
Did you get yours ?

This post has been edited by ronnie: Apr 23 2020, 01:52 PM
tan_aniki
post Apr 23 2020, 01:57 PM

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QUOTE(wjleong15 @ Apr 23 2020, 12:42 PM)
I also din get it
What shall I do?
hmm.gif
*
there is nothing u can do, the system auto detect the MCC
u can try chat with ambank but my advise is no need bcos of one month cb, they might remove it forever

ronnie
post Apr 23 2020, 02:02 PM

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IF they remove then cancel card lo.... but it should be clear unless the T&C has changed or updated to reflect the "exclusion MCC"


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This post has been edited by ronnie: Apr 23 2020, 02:08 PM
tan_aniki
post Apr 23 2020, 02:22 PM

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QUOTE(ronnie @ Apr 23 2020, 02:02 PM)
IF they remove then cancel card lo.... but it should be clear unless the T&C has changed or updated to reflect the "exclusion MCC"
user posted image
*
2.3 The assignment of Merchant Category Code (MCC) for each merchant and transaction
record is subject to classification by the respective acquiring banks (the bank which
maintains the merchant’s bank account and processes payments on behalf of the
merchants) and it is the responsibility of the particular acquiring bank to assign the
Merchant Category Code and transaction record to the relevant transaction. AmBank
shall not be held responsible for any assignment of the Merchant Category Code
and transaction record that may result in non-posting of the Cash Rebate for retail
transactions at the eligible merchants. The Cardholder shall not be entitled to claim
for any compensation against AmBank for such non-posting of the Cash Rebate
due to the assignment of the Merchant Category Code and transaction record by the
respective merchant’s acquiring bank.
wjleong15
post Apr 23 2020, 04:51 PM

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QUOTE(ronnie @ Apr 23 2020, 12:57 PM)
Contact the Ambank CS to enquire... WHY WHY WHY
Then shall your findings here.
*
QUOTE(tan_aniki @ Apr 23 2020, 01:57 PM)
there is nothing u can do, the system auto detect the MCC
u can try chat with ambank but my advise is no need bcos of one month cb, they might remove it forever
*
just rang the cs to offset my SST with 7k points
asked them about the cb also
he told wait statement
hmm.gif

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