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 D-Link Malaysia Official Thread

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TSD-Link
post Oct 16 2017, 06:16 AM, updated 7y ago

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D-Link Malaysia
Founded in 1986, D-Link is a global leader in the design, manufacture and marketing of advanced networking, broadband, digital, voice and data communications solutions. Following our company motto, “Building Networks for People”, D-Link continually meets the global networking and connectivity needs of digital home consumers, small office professionals, small to medium-sized businesses, and enterprise environments.

D-Link’s international headquarters are located in Taipei, Taiwan, Republic of China. More than 90 global offices serve North America, Asia and Europe, including the North American headquarters in Fountain Valley, California. D-Link maintains strategic operations in Canada, the United Kingdom, Germany, France, Spain, Italy, Greece, Turkey, Sweden, Norway, the Netherlands, Denmark, Finland, Russia, Israel, the Middle East, South Africa, Chile, Australia, Japan, Vietnam, Singapore, China, India and other countries on five continents.

http://www.dlink.com.my

Contact Details
Strata Office SO-20-08, Menara 1,
KL Eco City,
Jalan Bangsar, Kg. Hj. Abdullah Hukum,
59200 Kuala Lumpur

Tel (603) 2202 0032

24/7 Technical Hotline :
1800-88-2880
Mandarin, Bahasa Malaysia - 9am-6pm (Monday to Friday)

D-Link Service Center
Advancenet Technology Sdn. Bhd
147, Jalan Kenari 23A, Bandar Puchong Jaya, 47100 Puchong, Selangor
Operating Hours : 9:00am-6:30pm (Monday – Friday)

D-Link RMA Support
Tel : (603) 8070 5953
Email rma@advancenet.com.my

This post has been edited by D-Link: Nov 5 2019, 10:37 AM
TSD-Link
post Oct 16 2017, 06:30 AM

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n/a

This post has been edited by D-Link: Oct 18 2018, 05:34 PM
TSD-Link
post Oct 16 2017, 06:31 AM

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TSD-Link
post Oct 16 2017, 06:31 AM

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Reserved Post
TSD-Link
post Oct 17 2017, 10:16 AM

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QUOTE(cucubud @ Oct 16 2017, 07:46 AM)
Thank you for creating a dedicated D-Link thread.
Hope to see more product information here.
*
Yes, more to come!
TSD-Link
post Oct 17 2017, 10:17 AM

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QUOTE(sgpdsmss @ Oct 16 2017, 08:07 AM)
hi dlink...

does this thread included product support?

if yes ...May i ask ...
i have Wireless AC1750 Dual-Band Gigabit Cloud Router
DIR-868L ....the WIFI signal drop to half bar instead of full bar for mobile phones ,laptops that place close to the router ..tried 2.4g and 5g both same only half bar received..

change other router ..no such issue ..

so any solution software improve ?
or hardware issue ?

thanks ...
*
Hrmmm doesn't sound good.

How old is the unit?

Perhaps you should bring to shop to check, or send for warranty because it doesn't sound like normal behavior.
TSD-Link
post Oct 17 2017, 10:17 AM

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QUOTE(powerwoot @ Oct 16 2017, 10:01 AM)
I am looking for AP that has wireless client feature, DAP 1360 is an example, do you have any model that having more than 1 LAN port. Currently I have 2 devices that don't have wireless port except LAN port and these 2 to be intended to connect to my DSL 2730E wirelessly.
*
You have 2 ways to go about

DAP-1360 (and the likes) and add a switch to it (makes your 1 port into X)

Or just get a router. biggrin.gif
TSD-Link
post Oct 25 2017, 11:58 PM

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QUOTE(wwc88 @ Oct 20 2017, 04:00 AM)
https://forum.lowyat.net/topic/4434855/all

Hi, could you please advise on this?
My router is the one provided by TM, DIR-850L.
Thanks.
*
Hello, don't understand - are you still using our products? biggrin.gif I see latest posts like different product now.
TSD-Link
post Oct 26 2017, 12:01 AM

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QUOTE(pokchik @ Oct 21 2017, 01:10 AM)
D-Link,

user posted image

I bought this on the fly, since my old DSL-2877AL router screwed-up.

Been searching the web, but I can't find a decent hint on the LED status lights.

What does it mean when the 2.4G & 5G status LEDs blink?
I noticed that they're always turn ON (no blinking) but once in a while, it'll blink by itself.
*
Hello,

Just to confirm with you - this is the model?

http://www.dlink.com.sg/product/ac1200-wir...bit-4-port-iad/
TSD-Link
post Oct 26 2017, 12:02 AM

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QUOTE(sonypshomer @ Oct 17 2017, 10:41 AM)
The cable attached to unifi modem.

Call TM to provide the unifi id & password to set up PPOE to set up the latter. Problem is no internet, call Unifi, reset port, reboot modem, reboot router, change lan port, call unifi, repeat 10 X yet still no internet.

Connect the old router, got internet.
Connected to correct LAN Port I hope. biggrin.gif
TSD-Link
post Oct 26 2017, 11:45 AM

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QUOTE(VeeJay @ Oct 26 2017, 12:09 AM)
wow! finally we have a DLINK thread!

Thanks D-LINK
*
biggrin.gif Thank you for the support!
TSD-Link
post Oct 26 2017, 11:46 AM

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QUOTE(sgpdsmss @ Oct 26 2017, 08:08 AM)
the warranty already over....
May i know the repair cost if send to dlink service center?

any service centre can send to in penang ?

thanks ...
*
Hello,

You may contact Advancenet - they have a Penang branch, contact details as seen here

http://www.advancenet.com.my/contact/

No. 105-08-02 (8th Floor),
Hexagon Tech Park,
Jalan Gurdwara, 10300,
Penang.

Tel : +6015 – 48762849
Fax : +6015 – 48762914

Business hour :
Mon-Friday : 0900 – 1830
Sat-Sun : Off
TSD-Link
post Oct 26 2017, 11:51 AM

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QUOTE(pokchik @ Oct 21 2017, 01:10 AM)
Been searching the web, but I can't find a decent hint on the LED status lights.
oh btw about the blink - blinking means there's data in transfer.
TSD-Link
post Nov 1 2017, 07:05 AM

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QUOTE(sgpdsmss @ Oct 30 2017, 01:33 PM)
how long will get reply after email them ?

thanks ....
*
Hello,

How about dropping us a pm of your contact details?

We'll get our people to contact you.
TSD-Link
post Nov 1 2017, 07:10 AM

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QUOTE(Rainings @ Oct 27 2017, 06:27 PM)
just bought this model  DSL-2877AL and just realize it doesn't have traffic control.. shame
*
biggrin.gif Nothing we can do on that, do check with us next time!
TSD-Link
post Nov 2 2017, 11:47 PM

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QUOTE(sgpdsmss @ Nov 1 2017, 07:50 AM)
done ....

btw..still no reply from them....

thanks ..
OK well I passed your contact to our technical people, they'll contact you soon.
TSD-Link
post Nov 8 2017, 12:04 AM

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QUOTE(etlynleon @ Nov 2 2017, 01:40 PM)
hello, i would like to get some advice of the model for repeater to buy. my house is condo unit size 1300 sft. would like to know should i get a "D-LINK AC1750 Wi-Fi Range Extender DAP-1720" or "D-Link DAP-1320 Wireless N Range Extender N300" would be sufficient? Thanks.
*
Hello, any model will be more sufficient, however we would recommend 1750 over 1720 if the orignal router is with AC.

AC 1200 =-> DAP-1520
AC 1750 =-> DAP-1720
AC 2600 =-> DAP-1860
TSD-Link
post Nov 8 2017, 12:05 AM

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QUOTE(wrx7 @ Nov 3 2017, 08:53 AM)
Hi, I bought a D-link DIR-850L from IT store which is not provided by TM.
is there possibly to re-flash the firmware back to 1.07SG (please note the current hardware:A1)

Tried downloading the firmware from the Malaysia support site.. but its not compatible to the hardware I am using. Do you have a solutions for this?

thanks in advance..
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Most of the current item on sale are Hw:Bx, they are not compatible with firmware on Hw:Ax.
TSD-Link
post Nov 15 2017, 05:09 AM

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QUOTE(island @ Nov 8 2017, 01:41 PM)
Any firmware update for serious flaw in WPA2 protocol for DSL-2750E , currently is SEA_1.10 and feel bad about that with Malaysia version firmware, lame.
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Hello, we checked with HQ - seems that DSL devices are not affected.
TSD-Link
post Nov 17 2017, 10:28 AM

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QUOTE(atrashadnan @ Nov 14 2017, 02:38 AM)
Hi Dlink

I bought the Router DIR 842 about a month ago and lately the past few weeks I've been having issues with it. I can't access App store or do an ICloud backup on my Apple devices, i can't load up Lowyat.net and several other websites not even youtube using the mobile app even even after changing to Google DNS, and i keep having to reconfigure the internet setting every time I access the web UI for the router. Oh and the dns setting always reverts back when I access the web UI. The router is DIR-842 HW:C1 FW:3.01. I've tried restoring it to factory setting but to no avail. I'm on Unifi btw. Speedtest shows I’m getting about 45+ Down,18 up though (usually it’s 50+ down,20+ up). Any help would be much appreciated

edit: I found out that I can only access Lowyat.net forum and several other websites when using a VPN. this is even when using Google DNS. what is wrong with the router?
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Try to configure IPv6 to Local connection only to see if that help.

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