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Grab Driver Discussion V3, Info and FAQ
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starex80
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Oct 8 2017, 02:41 PM
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QUOTE(hirano @ Oct 8 2017, 02:32 PM) Usually i immediately get notification that RMxx deducted from my card. But this time i didnt receive. Is it the driver very blur that he didn't press something in his driver app or what? Cash or card got different button to press ar? when drop off button is press, the final screen will show. But for grabcar, the driver should not collect.
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starex80
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Oct 8 2017, 03:42 PM
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QUOTE(moosekaka @ Oct 8 2017, 03:36 PM) my very first time this happened.. was when I sent Rider to airport for the first time... when he step down from car... I was like "uh.. sir the fare is..." then he said grabpay then only I noticed the blue grabpay icon... felt malu š£š³ on the other hand many times riders think they selected grabpay and want to leave before paying.. until I remind them it's selected as cash job.. then only they are like "oh dang I thought I selected credit card". maybe pura-pura want cheat fares..... haha
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starex80
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Oct 8 2017, 04:46 PM
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today if want drive better drive more to grab the incentive.
Start from tomorrow all trips become limited ignore and cancellation already.
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starex80
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Oct 8 2017, 07:40 PM
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Looks good. 80% AR seems can do part time. 3 hours if get 10 ping can ignore 2.
if u cancel after those bastard of not appear, they also can call grab complain.
But i sure CR will be misused, I doubt how grab able to track it.
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starex80
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Oct 8 2017, 10:06 PM
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QUOTE(moosekaka @ Oct 8 2017, 09:36 PM) then get banned/suspended and/or incentives forfeited when they double check your GPS/location where you cancelled was very far from pickup.... if take 15 mins to reach the pickup point also cannot cancel? later rider black face say apps show 8 mins, you arrive 15 mins, 1 star given.
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starex80
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Oct 8 2017, 10:45 PM
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QUOTE(moosekaka @ Oct 8 2017, 10:12 PM) this is a concern, and something to feedback to grab. hopefully they can accept this kind of reason (they said IN General only cancel for no show) but I think if we call to inform customer first then it should be okay. problem will be those customer who die die want you to go there also... in which case they also cannot 1*you if you tell them about the heavy traffic. most people understanding one.... hopefully won't meet the cb riders too often. I call to the rider, told her need wait 15 mins due to jam, she like very surprise why 15 mins, her apps show 8 mins and she is in rush. (Grab direct distance calculation to get the ping is very sucks, I am at SMK ) Then I tell her either to cancel from her end and get another nearby driver, or have to wait me 15 mins to reach. Initially she don't want cancel and I also don't want cancel, I told her you die die wait me 15 mins please. End up she cancel.
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starex80
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Oct 9 2017, 01:52 PM
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QUOTE(yhtan @ Oct 9 2017, 09:39 AM) Still go for incentive sifu?  Grab ask u sapu everything with the new program, don't be choosy  If not P block is the time for u to recoup back, more kuli after morning session. A lot driver at home drink kopi and not willing to drive. Just do remark say customer cancelled without notification, it is a good way to cheat AR  Pickup distance getting far... 3-4km Just noe get boom with 2 $15 fares, ignore one but have to accept one. Today ignore 2 jobs. Pax cancel 2. 11 jobs completed with AR 86% now. Incentive secured. Off job.
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starex80
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Oct 9 2017, 02:09 PM
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Why the iincentive screen shot so weirs one. So many weird info like klia pickup dropoff. Time also weird. Cannot screen shot somemore.
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starex80
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Oct 9 2017, 02:11 PM
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QUOTE(kaam8h @ Oct 9 2017, 02:08 PM) Hi, Im a new grab driver and im wondering if anyone could help me explain how the hourly guarantees work. Are they additional incentives ON TOP OF your fares or is it that if you are unable to get a certain amount according to the hourly guarantee they will help you top up? I just got my payout for driving 10 hours on the 30th September and I only received RM 30 so i dont understand how it works. I drove well above 4 customers per hour for most of the day and was online from 1pm-11pm with no breaks except to go toilet now and then .. Sorry if this is already answered because i already went through the thread and probably missed out on the answer haha. have you opt in ambassador program? u should receive message indicate that u entitle ambassador incentive..
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starex80
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Oct 9 2017, 02:22 PM
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QUOTE(moosekaka @ Oct 9 2017, 01:58 PM) STill got bullet to ignore one more job bro (for AR >80%) Now Grab very terror..incentive live page cannot screenshot one Show my DR as N/A....I think the live incentive page can forget about getting useful info until end of this week la...how come they can never test their mods before rolling out? Go lunch and work lo. Gross fare only 86, incentive gross 20 I think. Grab win, reduce to ratio 80:20 Drive in P hours can't beat grab. Haha
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starex80
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Oct 9 2017, 03:20 PM
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QUOTE(sky191 @ Oct 9 2017, 03:01 PM) everyone had updated the grab driver app? mine still no update available  Ā  no need. The incentive tab will appear. Click in. I find out need to scroll to the hour that you drive only able to see the jobs and hours. If you do on the morning, You need scroll to the bottom. grab should only display the data capture that we work on instead of shown all others non related working hours. Too many display is very confusing. This post has been edited by starex80: Oct 9 2017, 03:21 PM
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starex80
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Oct 9 2017, 07:51 PM
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QUOTE(AskarPerang @ Oct 9 2017, 07:46 PM) incentive drivers will not take klia trips. the one who took that last weekend is a greatly calculated move. accepted the ping 30 mins into the block HP. already completed rm15 trip before that. check time required 45 mins. pickup dropoff settle 30 mins into the following block also UP. the next thing to do is to rush to cyberjaya. when reach cyberjaya, only left 10 mins to hope for a ping. and you calculate yourself, that ping is worth how much? cyberjaya is now a leisure drive. too many drivers around. it is like driving incentive before this. can even stop and smoke and relax. still able to complete 3 trips per block there. don't forget lot uber driver camp there also.
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starex80
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Oct 10 2017, 07:24 AM
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QUOTE(moosekaka @ Oct 10 2017, 06:55 AM) SAME...I just checked the "incentives ended" tab...all the hours I worked has the qualified green font EXCEPT 8-9am block! Will call CS later, can prove anyway from job history, the app shows I had ZERO qualified rides for that hour (I had 3, also yesterday in app also showed 3). Also daily refresh not working LOL....7am still show as AR 100% CR 5.9% from yesterday gg  So important AR reset thing that told the driver also not tested properly and launch out. where is the quality.
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starex80
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Oct 10 2017, 07:27 AM
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QUOTE(moosekaka @ Oct 10 2017, 06:55 AM) SAME...I just checked the "incentives ended" tab...all the hours I worked has the qualified green font EXCEPT 8-9am block! Will call CS later, can prove anyway from job history, the app shows I had ZERO qualified rides for that hour (I had 3, also yesterday in app also showed 3). Also daily refresh not working LOL....7am still show as AR 100% CR 5.9% from yesterday gg  Luckily u guys check, else eat up by grab
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starex80
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Oct 10 2017, 02:13 PM
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QUOTE(JasonAubama @ Oct 10 2017, 10:51 AM) I had 5.7km to pickup point from Yayasan Selangor Building, Rider said will be waiting for my arrival but cancelled when almost there. It could be system allocated wrongly as Iām nearest to drop off point š” Frequency is high today for such error. Report to grab to secure your ass
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starex80
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Oct 10 2017, 02:20 PM
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QUOTE(coolstore @ Oct 10 2017, 11:23 AM) it is Daily Refresh, not Daily Reset based on LAST 100 TRIPS (if mon 30, tues 30, wed 30, thursday 30, friday refresh raing would even look back to mon, always remember 100 trips). like shadow keep following u. so got ppl post why today rating seems no change, of course lah it based on history 100 trips and show u latest result in daily basis rather than weekly you logic doesnt correct. i everyday count the AR even yesterday.. if based on pass 100 trips on AR, the % shown in my excel would not reflect correctly on yesterday. However the system still show like last week. No AR reset
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starex80
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Oct 10 2017, 02:29 PM
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QUOTE(mantol0105 @ Oct 10 2017, 02:09 PM) In case anyone yet to notice, you can check your daily DR inside the incentive tab (under qualification critetria). It is updated everytime you accept/ ignore your trip. For example, right now my AR shown in the app is 92% while in incentive tab my AR is 90%. So you dont have to calculate your AR. Main screen show 90%. Incentive tab show 94% today. HAha
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starex80
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Oct 10 2017, 04:11 PM
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QUOTE(moosekaka @ Oct 10 2017, 03:12 PM) easy ma... every job you ignore you need to 'owe' 4 acceptance... since 80% is a nice whole fraction (4/5),you can estimate how many bullets you have quickly.. say you accepted 10 pings no ignore... the next multiple of 5 will be 15... means if you ignore the next 3 jobs you need to accept two jobs to get to 12/15=80%. 2 continuous klia trip will kick the ass oledi.
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starex80
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Oct 10 2017, 04:18 PM
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QUOTE(MrGabby007 @ Oct 10 2017, 03:19 PM) No la... now its normal top up on wednesday. hehe. Normall top up on Tuesday night. if delay to Wednesday I am pretty sure there will have suspension / kick out the drivers, then Wednesday morning cannot connect oledi. I hope I not kena second twice. This post has been edited by starex80: Oct 10 2017, 04:19 PM
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starex80
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Oct 10 2017, 06:21 PM
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QUOTE(MrGabby007 @ Oct 10 2017, 04:48 PM) I got the sms also... potentially suspended??? even i have been good driver all these while except yesterday cancel few jobs due to NO CR requirements anymore he he... Nola. This is just notification.
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