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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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arrsoo
post Aug 11 2017, 12:15 PM

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QUOTE(hatakeka @ Aug 9 2017, 11:49 PM)
Hello also from Miri .
I have unifi 30Mbps , worked fine until this afternoon. Superslow now.

I wonder what the problem is ?

Also how do you guys get the 50Mbps free upgrade? Still got offer available ?

I remember my parents telling me they got a message from TM but she didn't understand what they mean, something about an upgrade. I told my parents to say  yes.. but they didn't do anything lol. Guess 30Mbps more than enough for them.
I was away from Miri and of course from my parents so can't tech support them .
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how long have you been subscribing to the 30Mb? upgrade should be auto if you subscribed before Feb17 IIRC. And since your parents received message from TM, most probably already being upgraded??
arrsoo
post Aug 11 2017, 03:47 PM

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QUOTE(hatakeka @ Aug 11 2017, 01:41 PM)
Somewhere late 2016 I suppose (oct 2016)
I guess will have to wait .
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then most definitely you are eligible or already being upgraded just that you are not aware of it. You need to switch off your modem and router for 10 minutes to enable the upgrade. Check by logging into your OCC
arrsoo
post Aug 11 2017, 10:25 PM

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QUOTE(hatakeka @ Aug 11 2017, 10:16 PM)
I did restart and wait 10minute . Speed still the same one.
First time log in into OCC got this : user posted image
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you might hv to wait then, upgrade is auto but hv to wait or you may contact them thru live chat after logging into occ
arrsoo
post Oct 26 2017, 03:40 PM

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QUOTE(rjb123 @ Oct 26 2017, 01:03 PM)
Got my upgrade to 100mb activated today, upload is fine at 55mb, download only getting around 70.

They only brought a new router and said new modem wasn't necessary. I assumed they'd be changing modem as the existing one only has 100mb ports rather than gigabit?
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QUOTE(kennydy1990 @ Oct 26 2017, 01:21 PM)
Yeah, same case with me, I had to call them to change it and requires me to renew my contract. Guess I'll be sticking to unifi for some time. It'll be a waste the BTU caps your download speed less than 100mb especially if I want to get that extra 14mb without any hiccups.
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guys, mind me asking what modem and router you are using currently for 100mb?
arrsoo
post Oct 26 2017, 03:48 PM

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QUOTE(rjb123 @ Oct 26 2017, 03:43 PM)
I'm using Ubiquiti ER-Lite 3 as a router.

Model is still the old Huawei HG850a (with only 100mb ports) which is why I think I'm not getting full speed.

Checking router settings at the moment to make sure nothing is limiting on that end.
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the ubiquiti router is supplied by TM after the upgrade to 100mb?
arrsoo
post Oct 27 2017, 03:43 PM

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QUOTE(JohnLai @ Oct 26 2017, 11:06 PM)
Correct. In fact, there is no need to install 'Malaysia' version.  puke.gif  Better off install firmware from other place as long as the model is compatible.
-.- TP-Malaysia firmware doesn't even include latest feature/security update aside from Unifi or Maxis or TIME guest SSID modification.  doh.gif
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any problem if we skip this firmware update? I scared i messed up during updating ler.... sweat.gif
arrsoo
post Oct 30 2017, 11:39 AM

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guys....been reading about the latest firmware flash for c1200. My question is what will happen if I choose not to update?
arrsoo
post Oct 30 2017, 06:39 PM

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QUOTE(skylinelover @ Oct 30 2017, 06:31 PM)
Hey folks. Just want 2 ask how do yall protect your unifi modem when tropical lightning if your house got no anti lightning device?
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frankly speaking, I did not use any. Touch wood, so far so good
arrsoo
post Oct 31 2017, 04:54 PM

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QUOTE(viruz @ Oct 31 2017, 04:39 PM)
I have one question, my plan now is 100Mbps, and my parent house is 10Mbps. I wonder if I can plug my router and modem at my parent house and enjoy the same speed?
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no way la bro, if your parents place is subscribing to 10Mbps, max you can get is only 10Mbps even though you are using a 100Mbps router
arrsoo
post Nov 1 2017, 04:30 PM

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TM never failed to screw up old customers... vmad.gif
arrsoo
post Nov 12 2017, 10:23 PM

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QUOTE(desadude @ Nov 12 2017, 09:53 PM)
Hi. Bought an Asus router today the RT AC66U.  It's dual band but I can only see 2.4 Ghz not the 5GHz.  But at the shop, I can see both and log in.

I'm on Unifi 50Mbps.  Anyone has this issue?
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try set the 5g channel to 44. For my case, the 5g channel was set to auto (153) and my samsung note4 could not detect it at all but once set it to 44, voila....full speed!
arrsoo
post Nov 12 2017, 11:23 PM

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QUOTE(SilentVampire @ Nov 12 2017, 08:32 PM)
True. The wireless AP could have better wireless range, but in terms of performance, it would be similar unfortunately, as the wireless AP is getting its electrical signals from the power line.
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bro, just to understand clearly, does that mean that for a powerline with wifi and ethernet, its wifi performance is as strong as a dedicated wireless AP's wifi signal?
arrsoo
post Nov 13 2017, 12:16 PM

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QUOTE(SilentVampire @ Nov 13 2017, 12:18 AM)
Depends, if the wireless AP is a router but can also be used as an AP and it is a reliable brand, the wifi range and signal strength could be potentially better than the powerline with wifi and Ethernet. But, I would usually just recommend getting a powerline with WiFi as it save cost, unless you have a spare router that you can convert into an AP.

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thanks for the clarification, another question if you don't mind. I understand that powerline only works well in single phase circuitry, my house is a 3 phase but if I install the powerline along the same phase circuit, it should work well without problem right?
arrsoo
post Nov 13 2017, 03:38 PM

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QUOTE(SilentVampire @ Nov 13 2017, 12:45 PM)

Yes, no problems if it’s along the same phase circuit, even if it’s 3 phase. So for example, if your first floor and router (which is located in the first floor) is all on the same phase wiring, powerline will work on all the wall sockets in the rooms on the first floor as well. If you put the powerline on the ground floor which has different wiring, it might or might not work.
thanks for the explanation bro
arrsoo
post Nov 14 2017, 03:32 PM

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QUOTE(desadude @ Nov 14 2017, 10:42 AM)
It worked!  Thanks a lot bro.
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glad to hear that, if not mistaken, problem is due to some smart phone (especially samsung) are not able to detect 5G signal beyond channel 64
arrsoo
post Nov 16 2017, 11:55 AM

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QUOTE(izputra @ Nov 16 2017, 11:48 AM)
Did anyone received this upgrade offer from SMS? Quite a tempting offer if it is true
[attachmentid=9341759]
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interesting, doesn't look like a scam since you are to walk into TM to proceed. i will surely take up the offer if I were you. Pls do so and let us know the out come ya
arrsoo
post Nov 16 2017, 12:37 PM

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QUOTE(RallyNight @ Nov 16 2017, 12:20 PM)
So my internet down with no voip no auth just lan has light.

I called 100, they just said they have ganguan will call me soon. Unti now nobody drop a call.
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I did received sms saying that unifi in my area near leisure mall was down this morning and will be fully restored by 11.30am but got another sms at 9am informing me service is fully restored. So, perhaps they were some problem with TM this morming
arrsoo
post Nov 16 2017, 02:38 PM

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QUOTE(izputra @ Nov 16 2017, 02:03 PM)
This so called RM10 upgrade is valid for 24 month only. After that, normal price will be applied. For us who upgrade from the Thank You Surprise package (let say 30Mbps to 50Mbps) will not be able to revert back to the same package anymore (no more RM179 for 50Mbps). So i decided to stay with my current 50Mbps TYS package
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so if under TQ surprise I got upgraded from 30Mb to 50Mb (rm179) I add rm10 to upgrade to 100Mb, after 2 yrs will be back to normal price. normal price here means i will hv to pay rm229?
arrsoo
post Nov 16 2017, 03:02 PM

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QUOTE(enduser @ Nov 16 2017, 02:44 PM)
After 24 months tm will come with better pricing coz after 2 yrs there need to be more competitive. 100Mbps price at that time should be like the price of 50Mbps now.
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OK...TM here i come! biggrin.gif
arrsoo
post Nov 16 2017, 03:13 PM

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anyone knows currently those who took up 100Mbps plan, what router did TM give?

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