Seems like quite a few people got the RM10 speed/Jumbo pack upgrade successfully. Please update us when it’s activated. Want to see how long it takes. I did mine through 100 today morning. I’m still using the old 100mbit BTU. Dunno whether they will insist on changing it before activating my 100mbps.

Me too.

Now wait within 7 days to test out higher speed

Yes,hope less than 7 days can done the upgrade.

Previously 100mpbs user get what equipment from TM?

For the RM10 upgrade, must take Hypptv Jumbo pack? Or can stick with Ruby package? Or they give jumbo + ruby.

Recently unifi at night also not so smooth. Sometimes need to refresh few times for the page to load 

That's what I suspect too.

I was just typing the below out when you replied.

arrsoo and Berserker
Are your BTUs the ones with gigabit ports?

Dickong
What model is your BTU?

yea i read your post on that.. jus wanna double confirm

does my router or modem (tp-link ac1200) need to be upgraded for 100Mbps ?

Did you have 600min free calls before the upgrade? Cause got conflicting reports. Some say the RM10 upgrade will also give 600mins, same say no.

I also confused on this.some after upgrade got free call and
Some don't. Hope someone can provide some info on this free call for RM10 upgrade.

I am new to this thread.
Currently I am on Unifi 30mbp plan with free upgraded to 50mbp. Recently switched fr ASUS RT12N to Dualband AC58U. Speed improved tremendously when I switched the router but it also came with a problem - frequent connection drop and I am not sure whether it is the Unifi connection drop or ASUS Wi-Fi both 2.4Ghz and 5Ghz drop as all the lights except for the power indicator disappeared for about 10 to 20 seconds and connection will resumed after that automatically.
Thanks in advance for anyone that can help to tackle this issue.

Thanks for the heads-up. Will try to disable the iptv. Anyway I noticed the signal drop mostly occurred whenever there is new device connecting to the Wi-Fi or there are heavy usage.

by Call 100 - upgrade will reflect within 7 days, going to TM upgrade will be done in 2 hours...is it?

I already check thru live chat. Must receive SMS, then can upgrade. Or go to TM point to check  .

I just called to 100, cs said only selected customers not all will get... N then ask me go TM point to get latest promo zzz

To those who are thinking of switching to Maxis, my experience with them hasn't been positive. I used Maxis for over a year and during that time, I keep getting issue with my playstation network. It would either keep getting disconnected and I have to keep resetting my PS4 network to get it working, only to have it disconnect again.

I have checked Maxis's router, which is probably the least user friendly and customizable compared to my current DIR 650L, and couldn't find anything that could possibly caused it.

Otherwise, the DL/UL speed are stable. No issue with Steam either. Never tried torrent.

The other issue that I have with Maxis is that they need to refer to TM for any issue with cable, which can take longer than just calling directly to TM under Unifi. It was far and few in between for me.

if you don't care for PS4, then Maxis's cheaper offering is better.

Today i went to TM Point Puchong branch for upgrade to Bonanza RM10. Also rejected. Very frustrated already. She told me, i already got free upgrade from 30Mbps to 50Mbps Thank you surprise. Then, cannot upgrade to RM189 anymore because very cheap. WTF

Anyone receive the 100Mbps upgrade for RM 189 already?

After rm10 upgrade u should get hypptv STB n jumbo pack plus retaining your old hypptv pack.

Any 1 who just sign unifi 30mb (start use Oct), manage to get upgrade to 50mb with just add RM 10?
My installation was at end of Oct, bit my portal side mention start activate 2 Nov 2017.
I don't qualified for this add RM 10 to upgrade to 50mb.

Do you receive the SMS or not? All the customer service ask wheter i receive the SMS offer for upgrade package. Haha

It seem like those who walk into the TM centre got their upgrade already as compared to those who made their upgrade via 100. Is that true???

Did they ask for IC when doing new/upgrade Unifi? It's been so long I'd forgot.

u mean they will come to my house? that will take a lot of time for them to complete the process , right?

i am not sure what type of BTU and router
it is square shape and white in color with TM embossed on top of it

Finally, went to TM Point Quill Mall to asked about the RM10 upgrade. Very good CS and entertain me nicely. But, unlucky me she said cannot upgrade because i already got the maximum speed for my condo which is 50Mbps  . She also try to help me tp upgrade by click the proceed, but system rejected. Haha. Very sad.

I also have good experience with Quill City Mall TM Point too, went there twice and all attended promptly.

Time go to Quill City Mall

Wouldn't it be a trouble if my IC is not with me? I'm making a new one atm. All I have with me now is a piece of paper (temporary IC) 

Marked, I see they are operating everyday 10:00am-9:30pm including weekend? Will they entertain address at other state (Selangor)?

Done upgrade from Unifi Lite 10mbps to 30mbps (add rm10)

My package does not have free voice call.

My Hypptv previously was Jumbo Lite now upgrade with to Jumbo Pack. If I have Aneka previously I might receive Aneka + Jumbo same as other forumers. Damn, I should have stayed with Aneka and not change to Jumbo Lite previously 

And discount is perpetual.

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u got the relatively bad deal while others get perpetual, i.e. forever discount.

and 100mbps for rm189.

i feel u.

u wonder what the hell got them and users into this f'ing mess!

after 2 weeks, i m surprised this discriminatory practice hasn't caught the attention of anyone impt, not the press, not online media.

slience of VIP, MPs, DUNs, mentelis, CEOs = endorsement of such practices, i guess.

so, it goes on....