for those in same shoes... maybe something u can try...
unifi 50mbps
rm169+gst
hypptv megapack
no free calls
old equipment
out of contract
i had called 100 2-3 weeks ago, was not entertained, told not eligible.
went to tmpoint, told no such promotion.
never did live chat.
i called 100 again this morning... just to try my luck.
this time, the staff was helpful.
he called back when the line was cut.
was told "can"!!
can tell he recorded everything to make it a valid contract.
he read all the terms&conditions and then ask "do you agree, yes or no?"!
i also asked him questions and made sure he answered for the recording.
results:
+rm10 = rm179+gst
100mbps
600min free calls
jumbo pack (had to give up megapack)
all existing equipment warranty renewed 1 yr
prices and discounts remain same after 24 months.
they will check, if any equipment need to replace, technician will come
7 working days to complete.
given SR no.
so, there u go... my story part 1.
part 2... will see next 7 working days...