Where did you apply? I did mine via 100 yesterday 9:51am, so far nothing yet. At least 2 who applied at TMPoint already got it, arrsoo and berserker.

I was chatting to the 100 CS, she said should be done in less than 7 days. She said a lot of people doing the upgrade. My previous upgrade performed over phone, VIP10 to Adv30, took 3 business days.

I selected 4 (Promotions). I think it was 4. No, they didn't ask me anything about the SMS, but she checked something before going ahead with the registration. I guess each account probably already has an eligibility flag.

She mentioned that their system will detect if I'm on old equipment and if so, will be changed at no charge. She only said the words BTU & router without specifying any criteria for a change. I'm betting that the old BTU with 100mbit ports will be changed to a gigabit one. I guess will get a new router too. I'm, as far as TM records are concerned, still on the original DIR-615 that I got with my VIP5.

The old black Huawei HG850a will work with 100mbps but won't get max speeds. It will be slightly limited to a max of approx 95-97mbps due to 100mbit ethernet port limit and TCP overheads.

Good luck on the upgrade, are you on TQ Surprise 50 at the moment?

I just pretended I got the SMS.
I think I went something like "Hai, says nak tanya tentang upgrade RM10, boleh tak buat sekarang ataupun kena pergi ke TMPoint?" and went from there. She didn't asked me if I received the SMS.

The existing pack remains. So now I have both Ruby + Jumbo.

I think can swap also. Yesterday's post there was someone who did the upgrade and got Jumbo and also, at the same, changed his Aneka to Ruby.

Cannot terminate HyppTV.
Have you clarified of second year HyppTV? Or are you willing to pay additional RM 60 from second year onward?

Yes, that's why I wanna see the screenshot of perpetual discount of RM 200.
Mine is not yet upgraded, so nothing is reflected in my UniFi account.

Anyway, I called CS and she ensures I will continue having RM 200 discount so long I don't terminate my Jumbo and STD 20 which I won't.

Well, for now I will sit down and relax until it is reflected in my UniFi account.

Oh cool. I still haven't received my upgrade, already requested yesterday.
I asked the same today too, so no issue I guess.
Up to 7 working days, the CS I spoke to, two of them also mentioned 7 working days. I don't think they are daring enough to commit 24 hours unless untrained staffs, gonna bring trouble to TM if it is not upgraded within 24 hours...

Mine already 24 hours, still nothing.

Same here, waiting for BTU replacement. No-one call me yet. Mine is the old Huawei HG850a with 100mbit ports. Hope the new models are as reliable. This Huawei not a single problem since VIP5.

Wah, now so nice already. Like Domino's pizza.

Yah, my BTU 12V PSU rosak 6 mths ago. I thought I better claim it before I get the new BTU. The PSU can use for my Mikrotik routers.

call for an upgrade via call 100 last thursday. still no upgrade till now. how long need to wait aiya. cant wait already 100mbps 189

No no. It is 7 working days, longer than 7 days.

Both of you not sitting together meh?? :lol2:

Finally some movement. I applied for RM10 50-100 last Friday morning via 100.

Received SMS earlier today. Installation date next Monday because I require equipment change.