If u got pc monitor also can. Anything with hdmi port can be attached to the box.

Can try online chat with them also.
Their response quite fast.

Have u done the speedtest? Whats the result?
Need to identified where is the bottleneck.. maybe tm side or maybe ur local lan.

This post has been edited by enduser: Feb 13 2018, 06:39 PM

Ur synology got logged? Maybe u can look at that.
And make official complain to tm. Possible can get a rebate if cumulative downtime is few hours in a month.

But make sure the problem is not from ur side first.

Whats the catch?
New customer only?
Variance without jumbo pack?
Bundle with unifi mobile?

KFC 1300 no charge, but im callling TNB 15454 got charge under special numbers/others.
rm0.16 for call less than 4minit

Apply thru shopback also can

https://m.shopback.my/internet-packages

https://forum.lowyat.net/topic/4445408/+460#bottom

Can gip more info that 100mbps rm149
Sound gooding

Agreed
End of the year later got promo rye again add +rm10 to get upgraded speed with free call n jumbo mumbo pack
Much cheaper this way.

Dlink 850 is considered as an entry level category. Quite ok if ur not a heavy user.

Thx for the heads up but its look like a targeted target n seems sponsored by a rogue state hacker.

Individual user might not need to worry , the manufacturer has taken proactive measure to counter the exploit.

Non the less always update all the usual stuff.

Looks at the chip its used and the amount of ram its have. If not mistaken, dlink 850 uses realtek processor rtl819d with 128mb of ram.
The other high end model uses like qualcom/broadcom chip etc. More expensive but reliable.

U try this, on the unifi tv and at the same time do a speed test at ur pc (speedtest.tm.com.my).
While the speedtest is running, try to change channel at ur unifitv box n u will notice that the unifi tv streaming will be jerking or like freezing temporary for a short while.
Even though this should not happen because unifitv under diff vlan but i suspected the router cannot handle this concurrent connection really well.

U will not see this happen on the higher end router

Its seem the pattern is TM will have offer every now n then.

Last time most get the 50mbps speed for free under the Thank You Campaign (in dec 2016 if not mistaken).
So at that time existing user pay rm179 monthly ( some only pay rm169 and some even luckier pay rm159) for 30mbps (same as u pay now) and get the free upgrade to 50mbps with the same price... [price before gst]

and then, at the end of 2017 got another round of campaign rye 2017 (retention year end some say ) which add +rm10 u get 100mbps speed.

so to answer ur question,
1. imo, the best is to try to get the rm139 for 30mbps speed. Later on if got year end offer u can upgrade with monthly price cheaper than most of us here .. i also try to get this package but got existing contract when upgrade to 100mbps. 30mbps is good enough for me haha

2. unifi tv or known as hypp tv previously cant be exclude with the unifi broadband. Its in the contract i think.

3. Another thing to try is to exclude the call plan. I will try this when my contract finish , can save rm20 monthly.



This post has been edited by enduser: Mar 14 2018, 08:18 AM

What's ur bajet u willing to pay for the latest n bestest router available on the market?

No diff with fruite,, will try to nego later on when contract ended. But am more inclined to changed plan to 30mbps rm139

Good or bad is depend ...cant really decide for u.

For me ok la, good also haha

U can call 100 to chk if ur eligible for the add +rm10 to get the 100mbps. It should be become rm189 only before gst

If they say yes, confirm the detail what u get.
U shud get
1. Jumbo pack unifi tv add to ur existing package
2. Std20 for free call
3. Change of new router?
4. The discount is perpetual or only for 24 months?

But if u want to change plan, try to get the rm139, 30mbps much better in term value for money
This one u need to ask at tm point.. do feedback here if successful

This post has been edited by enduser: Mar 14 2018, 03:40 PM

nice

but imho u shud wait for their promo later...........add+rm10 for 50mbps

Good price there
Chk
1. The price is permanent or for 24 months ?
2. Got free call with the plan?
3. Give ruby unifi tv or even better if they give jumbo (got fox movie etc etc )

For ur end, identify where to locate the btu, router, stb and the fiber route to ur house

U might need to search in this sub forum. Look for Bro avfan comment on some of the common problem with wifi connection.
For a start maybe can described about ur house length, got any wall in between, where's u put ur tv or family lounge , ur computer, the incoming fiber cable thru 1st floor or 2nd floor, .. how many devices connected all the time ...
Got many variable's haha
Maybe others can comment..n some sketch might helps.

Dont go that path or u will regret later haha
Got no choice at the moment.