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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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post Nov 20 2017, 06:23 PM

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QUOTE(soonwai @ Nov 20 2017, 06:20 PM)
Hmm, my BTU's LEDs all suddenly blinking green. No internet, no phone. Looks like a problem with the 12V PSU. Made a report, I wonder if they'll come and change a new BTU for me or just the power supply.
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Sign of new lightning speed unifi coming up..
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post Nov 20 2017, 07:47 PM

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QUOTE(scottyvstheworld @ Nov 20 2017, 07:15 PM)
How did you guys manage to get a upgrade? I also paying 179 for 30mbps and went i found out about this current promo i called them to complain this is unfair and all the person on the line could say is that my package is already good enough. WTF??? Why do they threat every customer differently?
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Its even more triple unfair for the sceamyx user paying rm1xx for a 8mbps... really pitty them
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post Nov 21 2017, 07:02 PM

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QUOTE(boonykun @ Nov 21 2017, 05:55 PM)
Well called 100, the operator said based on their system, i'm not entitled (except for 100mb RM329)... will just walk in a TM-point tomorrow and see how it goes.... (and currently i'm using the upgraded package from 30mb -> 50mb @ 199)
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Maybe not yet...they done it in batches
Just keep pestering them.

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post Nov 22 2017, 12:44 PM

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QUOTE(theresa000 @ Nov 22 2017, 12:36 PM)
Received upgrade to 50mbps ,my acc show 24months discount not perpetual discount

» Click to show Spoiler - click again to hide... «
login to your unifi portal chk what plan... bonanza/bonanza plus etc
macam2 plan ada biggrin.gif
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post Nov 22 2017, 01:54 PM

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QUOTE(theresa000 @ Nov 22 2017, 01:43 PM)
My plan now upgrade to UniFi Advance Plus 50Mbps - RYE 2017
Call to 100 ,CS said the promotion price for 24months only ,monthly pay Rm140 instead of Rm169 for my plan... not make sense at all...So I just closed the call..
How come after upgrade the price lower?
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something not right with rm140 monthly pay. its ur discount i think

before this what is your plan, monthly how much u pay at what speed.
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post Nov 22 2017, 06:26 PM

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QUOTE(christina1 @ Nov 22 2017, 06:23 PM)
I am just wondering  if TM will reduce to RM 189 after ur complain to MCMC will be very good.....

Anyone here is successful to get discount from RM 299 to RM 189 for 100Mbps here ?
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Knowing tm unlikely gonna reduce the monthly payment but maybe offer to add rm10 for speed upgrade
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post Nov 22 2017, 08:45 PM

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QUOTE(brainocide @ Nov 22 2017, 08:06 PM)
me. from 199 50mbps thankyou promo to 209. but not bonanza plus. it was other promotion called Retention Year End 2017 (RYE 2017)

[attachmentid=9365257]
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For RYE 2017 yours got 24months discount or perpetual ? Jumbo pack + free call?
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post Nov 23 2017, 12:29 PM

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QUOTE(choonsern @ Nov 23 2017, 12:25 PM)
but i wanna know if my modem can sustain such a speed?
if cannot, then no point wanna upgrade to 100mbps
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No need to worry, tm will replace your btu etc to.support the new speed

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post Nov 23 2017, 04:05 PM

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QUOTE(Chrono-Trigger @ Nov 23 2017, 03:37 PM)
Wow, I am paying RM199 for 50mbps and free calls.

After upgrade have to pay RM209  for 100mbps + free calls + jumbopack.

Which means i will be paying RM209 , instead of RM189.00

so unfair  sad.gif
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Its follow the existing package u have.

You pay rm199 because you add rm20 free call at that time.
If you minus the rm20 (free call) monthly only rm179.

And for this promotion you need to add rm10 to your existing package i.e.
if now is rm179 ---> become rm189
if now is rm199---> become rm209

& also for this promotion, they add the jumbo pack & free call to all subscriber (supposed to... thats what the operator tm read to me when i call 100)...


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post Nov 23 2017, 04:26 PM

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QUOTE(MGM @ Nov 23 2017, 04:18 PM)
So if my current plan is Unifi lite@rm129+ std20=rm149, I should cancel std20 first and then add the rm10 upgrade, so that I will pay rm139 instead of rm159 and still get 30mbps,jumbo pack and free call/std20?
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haha..now cannot already la. They allow only to minus the free call at the time of application.
but u can try..who knows biggrin.gif

come to think about it maybe can...need to go to tm point

This post has been edited by enduser: Nov 23 2017, 04:29 PM
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post Nov 23 2017, 07:47 PM

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QUOTE(soonwai @ Nov 23 2017, 07:43 PM)
Finally some movement. I applied for RM10 50-100 last Friday morning via 100.

Received SMS earlier today. Installation date next Monday because I require equipment change.

user posted image

user posted image
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Wah...lucky u
Mine not yet
...i should gip them 10 points nxt time like u did.. brows.gif
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post Nov 24 2017, 11:35 AM

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i've call 100 on 17/11 at 12pm. Been informed to get rm200 discount with free call and jumbo pack only at rm189 monthly b4 gst.
existing package 30mbps with free upgrade to 50mbps without free call at rm179 before gst

Today call 100 and live chat since morning ask them to do fast2 since my equipment no need to change brows.gif

Immediately after that got sms 'order completed' drool.gif

later check at portal got different item with what mention earlier

UniFi Pro 100Mbps - RYE 2017
Standard Offering Allow All
Residential Voice Basic - 1BB
Voice - Call Line Identification Presentation (CLIP)
Voice - Do Not Disturb
Voice STD20 (Free)
Aneka Pack
Promo - 1 Month Free HyppTV Premium Channels
HDMI Cable
HyppTV Free
HyppTV Everywhere
HyppTV Everywhere Plan A (Promo)
Jumbo Pack

Promo Discount RM150
Promo Discount Perpetual


so lodged another complaint. They say got wrongly key-in ..admitted the mistake and gonna rectified it.


now gonna follow up until they rectified it .

This post has been edited by enduser: Nov 24 2017, 11:46 AM
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post Nov 24 2017, 11:48 AM

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QUOTE(MGM @ Nov 24 2017, 11:45 AM)
No std20?
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got but discount supposed to be rm200. Portal only show rm150
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post Nov 24 2017, 11:56 AM

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QUOTE(enduser @ Nov 24 2017, 11:35 AM)
i've call 100 on 17/11 at 12pm. Been informed to get rm200 discount with free call and jumbo pack only at rm189 monthly b4 gst.
existing package 30mbps with free upgrade to 50mbps without free call at rm179 before gst

Today call 100 and live chat since morning ask them to do fast2 since my equipment no need to change  brows.gif

Immediately after that got sms 'order completed' drool.gif

later check at portal got different item with what mention earlier

UniFi Pro 100Mbps - RYE 2017
Standard Offering Allow All
Residential Voice Basic - 1BB
Voice - Call Line Identification Presentation (CLIP)
Voice - Do Not Disturb
Voice STD20 (Free)
Aneka Pack
Promo - 1 Month Free HyppTV Premium Channels
HDMI Cable
HyppTV Free
HyppTV Everywhere
HyppTV Everywhere Plan A (Promo)
Jumbo Pack

Promo Discount RM150
Promo Discount Perpetual
so lodged another complaint. They say got wrongly key-in ..admitted the mistake and gonna rectified it. 
now gonna follow up until they rectified it .
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wah....now when chk at portal got this..

Promo Discount RM150
Promo Discount Perpetual
UniFi Special Discount RM50

drool.gif
so case closed. as promised by tm : rm200 discount with free cal and jumbo pack. Price remain after 2 years
tq tm smile.gif

This post has been edited by enduser: Nov 24 2017, 12:19 PM
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post Nov 24 2017, 04:24 PM

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QUOTE(MGM @ Nov 24 2017, 02:56 PM)
Does your existing plan come with free TM-to-TM call?
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Existing plan without std20
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post Nov 24 2017, 04:26 PM

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QUOTE(shamsulaswad @ Nov 24 2017, 03:07 PM)
currently what equipment do you have for the router and BTU?
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Currently got btu huawei hg8240w & router dlink 850L
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post Nov 24 2017, 05:37 PM

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QUOTE(MGM @ Nov 24 2017, 04:52 PM)
Std20 is a add-on for the NEW Unifi, previously d old Unifi comes with free TM to TM calls, no?
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1. yes, new unifi they add for free, std20

2. previous plan, no std20 i.e. no free call (normall price rm199, then i asked them to take out the free call, so my plan only rm179).

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post Nov 25 2017, 09:12 AM

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QUOTE(stephantsen @ Nov 25 2017, 08:46 AM)
march i subsribe 179+STD20 30mbps,
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1. If std20 for 30mbps should be rm199. Cannot be rm179

2. If rm179 + rm10 = rm189 but you pay rm209?

This post has been edited by enduser: Nov 25 2017, 09:13 AM
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post Nov 25 2017, 09:15 AM

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QUOTE(GamaX320 @ Nov 25 2017, 09:07 AM)
if not receive any sms from tm mean not eligible upgrade from 50mbps to 100mbps?
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Nothing for sure..the best go to tm point and asked them directly. Or call 100 pretend u got sms last week for the retention promotion. brows.gif
Just try it
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post Nov 25 2017, 09:19 AM

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QUOTE(AVFAN @ Nov 25 2017, 12:56 AM)
imagine if TNB, Sybas do the same.
diff homes in diff places get diff discounts, pay different electricity and water rates.
all hell should break loose, no?!!
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imo tnb/syabas provide must have services but this unifi only nice to have. Got option with digi/maxis n others provider also.


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