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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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lyc1982
post Nov 22 2017, 02:24 PM

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QUOTE(soonwai @ Nov 22 2017, 11:01 AM)
Changed because I reported the PSU for my old BTU rosak. Actually it already spoil months ago. Should have done this before I applied for the RM10 upgrade.

Anyway, RM10 upgrade for 50-100, I believe TM will change BTU if you're have one that's FE and router if you have a really old one. That's why I bring back out my old DIR-615. which btw works just fine on 50mbps.
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do update us here once the technician goes to your house and replace any equipment, i am currently using ac1200...not sure can support 100Mbps or not

QUOTE(yeelong @ Nov 22 2017, 02:10 PM)
yesterday enrolled the upgrade. still waiting for email confirmation. according to TM, it will take at least 7 working days for the process to complete.
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same here...7 working days while waiting for email confirmation
lyc1982
post Nov 22 2017, 03:02 PM

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QUOTE(westlife @ Nov 22 2017, 02:55 PM)
most of you who are on RM179 (Thank you suprise) had upgraded to 100Mbps at rm10 extra already?
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mine still waiting for 7 working days or email confirmation
lyc1982
post Nov 22 2017, 04:04 PM

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QUOTE(ddemonn @ Nov 22 2017, 04:00 PM)
i got the same package and was able to upgrade to 100 mbps for additional RM 10 per month.

Went to TM point on monday and got the upgrade 4 hours later
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i should have walk-in to tm point instead of calling 100

bangwall.gif
lyc1982
post Nov 22 2017, 04:17 PM

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QUOTE(soonwai @ Nov 22 2017, 04:16 PM)
What BTU do you have currently? That's the one that TM wants to change. From FE to GE model. Your C1200 no problem for 100mbps.
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my BTU is similar to streamyx silver box type
lyc1982
post Nov 22 2017, 09:31 PM

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QUOTE(soonwai @ Nov 22 2017, 04:30 PM)
What model BTU do you have now?
What model? Is it fast ethernet or gigabit?

If FE, have to wait for TM contractor to come and change new one before you get the 100mbps upgrade.
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my BTU is new i guess since the tm technician came to install unifi 30Mbps in Feb 2017, previously i was using the tm stock modem router for streamyx

This post has been edited by lyc1982: Nov 22 2017, 09:34 PM
lyc1982
post Nov 23 2017, 01:13 AM

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QUOTE(yattnana @ Nov 23 2017, 12:01 AM)
Finally upgraded after 34 hours
50->100mbps
Rm179->rm189
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you walked in tm point to get the upgrade ?
lyc1982
post Nov 23 2017, 09:23 AM

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QUOTE(aa123aa @ Nov 23 2017, 09:12 AM)
It seem like those who walk into the TM centre got their upgrade already as compared to those who made their upgrade via 100. Is that true???
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yeap...seems like it

and i wonder why...different system ?

This post has been edited by lyc1982: Nov 23 2017, 09:23 AM
lyc1982
post Nov 23 2017, 05:16 PM

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QUOTE(ejump82 @ Nov 23 2017, 05:13 PM)
finally, after reported to MCMC, TM upgrade my package to UniFi Advance Plus 50Mbps - RYE 2017

but no free call? huhh...

Residential High Speed Internet

Promo Discount RM90
Promo Discount Perpetual
Residential Voice

Voice - Do Not Disturb
Voice - Call Line Identification Presentation (CLIP)
Standard Offering Allow All
Residential Voice Basic - 1BB

HyppTV Residential

HyppTV Free
HDMI Cable
HyppTV Everywhere
HyppTV Everywhere Plan A (Promo)
Promo - 1 Month Free HyppTV Premium Channels
Jumbo Pack
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final price without gst is.....?
lyc1982
post Nov 25 2017, 04:02 PM

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QUOTE(westlife @ Nov 25 2017, 03:23 PM)
for others i am not sure. but for me, confirmed it remains the same. because i had double, tripple check with the CSO before i commit. i even have the conversation recorded.  rclxms.gif
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mine too
lyc1982
post Nov 25 2017, 07:45 PM

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QUOTE(mylinear @ Nov 25 2017, 07:38 PM)
Yes, its per month. Just that toffy 's post above seemed to me like saying it is 600 minutes free to mobile every month. Which it is not. Unless I misunderstood that post.
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based on my knowledge with TM staff....the 600 mins is free to mobile every month, which will refresh monthly
lyc1982
post Nov 25 2017, 09:08 PM

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QUOTE(mylinear @ Nov 25 2017, 09:02 PM)
As I said earlier,
The voice plan gives free 600 minutes of national calls per month. This includes to fixed lines and to mobiles.

You are right if you don't make any other fixed line calls. See soonwai's post above.

My point is, it is not exclusively only 600 mins for mobile.
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yeap...

my previous post forgot to add “tm landline / mobile”...haha
lyc1982
post Nov 27 2017, 02:07 PM

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i called 100 last monday...till today no email confirmation, no order appeared on my unifi account

so i livechat with tm...complain why the processing time is so much difference between walk-in TM point vs via 100

i demanded them to treat all users fairly and she agreed to expedite it
lyc1982
post Nov 27 2017, 03:32 PM

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QUOTE(soonwai @ Nov 27 2017, 03:28 PM)
wait, wait, wait, tm don't scare mcmc or mcmc don't scare tm or tm don't scared mcmc? rclxub.gif
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i think it's "tm not afraid of mcmc since they are in the same nest"
lyc1982
post Nov 27 2017, 07:30 PM

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after live chat at 1pm...finally gotten my 50-100Mbps around 6pm

speedtest shows 98 dl while upload 45
lyc1982
post Nov 28 2017, 11:21 AM

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QUOTE(soonwai @ Nov 27 2017, 10:19 PM)
Well, my UniFi has definitely been updated to 100mbps. Even my HyppTV is now Jumbo pack but not reflected at unifi.com.my yet. It's still TQ50 and Ruby pack there. Support tickets status are also unchanged.

A quick Speedtest.

user posted image
Tested on iPhone 6s 5Ghz. AP: DLink DIR-868L. Router: RB2011UAS-2HnD.
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that's odd...i used iphone 7+ to speedtest...also not that high download/upload

and the ping is 52ms... doh.gif

on my unifi.com.my:
Promo Discount Perpetual
Promo Discount RM150

Standard Offering Allow All
Voice - Do Not Disturb
Residential Voice Basic - 1BB
Voice - Call Line Identification Presentation (CLIP)
Voice STD20 (Free)

HyppTV Everywhere
HyppTV Everywhere Plan A (Promo)
HDMI Cable
HyppTV Ruby Pack (Promo)
Promo - 1 Month Free HyppTV Premium Channels
HyppTV Free
Jumbo Pack

This post has been edited by lyc1982: Nov 28 2017, 11:22 AM
lyc1982
post Nov 28 2017, 12:09 PM

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QUOTE(kebeckham7 @ Nov 28 2017, 11:41 AM)
how much your monthly now? you also have free 600minutes voice call too right?
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rm189 excludes gst...

yeap STD20 = 600 min’s call
lyc1982
post Nov 28 2017, 12:39 PM

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QUOTE(cucubud @ Nov 28 2017, 12:16 PM)
The 600 minutes calls are to all numbers? Time and Maxis numbers included. Not just TM numbers?
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600 mins call time is for local landlines / local mobile

QUOTE(zombie777 @ Nov 28 2017, 12:26 PM)
got my unifi today.. no charges from installer.. that hyptv channels kinda boring.. haha.mybe im gonna buy android box.
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hypptv is rubbish...

android box ftw
lyc1982
post Nov 28 2017, 12:46 PM

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i have a noob question which i think i have asked before here but no answer...

are the HyppSports 1-3 HD channels same content as Astro Supersports 1-3 HD channels ?

thanks
lyc1982
post Nov 28 2017, 01:41 PM

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QUOTE(winyap991 @ Nov 28 2017, 12:59 PM)

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interesting... hmm.gif

how come mine not showing the "unifi special discount RM50"...

i am checking with tm via livechat now...the staff told me to wait for next bill statement to check and rectify if it's indeed incorrect
lyc1982
post Nov 28 2017, 01:47 PM

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QUOTE(g104 @ Nov 28 2017, 12:52 PM)
Final payment? Have you paid the bill yet?

I really don't have Jumbo packs, but Voice STD20 (Free) & still yet RM 189.75 since 30 Mbps.
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i was informed by both 100 and livechat is going to be rm189 + 6% gst

QUOTE(cucubud @ Nov 28 2017, 12:56 PM)
This is better than "free calls to TM lines only".
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yeap...definitely

QUOTE(zombie777 @ Nov 28 2017, 12:56 PM)
any suggestion android box series? im 30mb user.
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himedia...minix...mi box to name a few

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