So wat happen to 100mbps user (Thank You Campaign)???
Rm24++ for 100mbps while other pay 180???
🤦🏻‍♂️

Call 100 and give a try. I didn't get the sms either. Only read about it here. I was on TQ50.
https://forum.lowyat.net/index.php?showtopi...post&p=87059012

Relax, it will be perpetual as the 100mbps package will be offered at RM199 or even less 2 years from now.  Timenet is already offering RM149 for 100/100 mbps and from what I read, they are profitable.

So there is room for further reduction of 100mbps package from TM.

I bet there will be 300mbps and 500mbps package from TM , 2 years from now.
TM has come a long way, 1mbps streamyx used to cost RM120 / month 5 years ago.

This is marketing strategy. It’s like hotel walk in rate will always be advertised as full rate. But there are corporate , government , group check in , off peak rate.

They are tailored to target different segments of market. There is never a “best” deal as they change according to market forces.

Can apply new 1, they will used same BTU.. After complete just terminate old one. At least for FTTH.. VDSL not sure since not enough bw already. Last time where 10Mbps still possible 2 account 1 BTU.

sure , i installed on march
same

I got the sms and went to upgrade at tm point this morning. pretty straight forward. got the speed upgrade after i got home from tm point.

few things i would like to share from asking the CS
1. accounts that did not receive SMS can also upgrade. as long if system states that account is eligible.
2. i asked CS to check three other accounts belonging to people i know who did not get the sms, all accounts were eligible. (all accounts on RM179 with thank you surprise upgrade to 50Mbps. Two accounts were installed Dec 2016 and another was in Jan 2016)
3. you get hypptv jumbo on top of what you currently have.
4. they can check on their system whether user need equipment upgrade. if no equipment change needed, almost immediate activation/upgrade.
5. RM10 upgrade package is valid till end of this year.

the rest of the T&C already stated previously. 24 months contract renewal, perpetual upgrade & discount.

so i think for those who did not get sms, i say try to check at tmpoint if you want the upgrade.

after 2 years contract over then cancel subscription..maybe TIME already available by that time then jump ship or change to different package in unifi

my rm10 upgrade have extra free call package + jumbo.
For those that didnt get sms, can just call 100. they didnt ask me about any sms. just ask my phone number & then they check it.

Yeahh...

For us whose on 50Mbps + Jumbo pack, we have to pay RM209 (excluding GST). That's why TM did not offer us the RM10 upgrade (total RM189 excluding GST) because they dont want to loss the extra RM20 that we already paid now    Thinking to lodge a complaint to MCMC for their unfair treatment..will collect some proves first

based on my understanding, it says save up 720 for jumbo pack, it means that after one year need to change pack, because they will chagred rm60 or what ever current price for jumbo pack...

after 1 year...jumbo pack is rm60 per month.... 720/60=12 month....

100mbps (RM299) + Ruby pack 2 (Rm40) + (-RM100) = RM253 with GST

Customer are bising because of this :

RM253 - RM189+6% = RM53, it not fair, why I need pay more RM50 where other customers can get this promotion.

called 100 yday afternoon and told CS i got the SMS for RM10 upgrade (even though I nvr get it at all)
upon checking their system, he said that I'm eligible for the RM10 upgrade and ask me when did I received the SMS, I just simply said last week 

the package is as such:
(+)Internet: RM299
(-)Discount: RM200
(+)JumboPack: RM60
(+)HyppTV: RM30
=RM189+6%

contract is 24 months, but I didn't ask nor did he mentioned anything about modem & router warranty extension. Is it extended for another 1 year?

I'm currently using FIBERHOME modem as given by TM last year, anyone knows whether this modem support Fast or Gigabit Ethernet?

CS told me technician will call and appt with me to check my modem for compatibility. and it takes 7 working days for this plan to be activated.

now all I can do is...WAIT for the incoming 100Mbps

yes, free calls STD20 (600mins) included. but I have no use for it

I remember you insisted UTC was TM Point? They have changed from TM Point to Authorized Dealer since last year. In fact, they were the ones recommended me to go to QCM.

Hmm. I went in November and already changed to Authorized Dealer, that's why they asked me to go to QCM. I only moved to new place in end of Nov.

My story

Saw lowyat news about rm10 upgrade.

Saturday call 100 they sY my name not entitle for the upgrade.

Monday try my luck using online chat, they say can upgrade but need to wait tm sale person to call me back.

So today still no news I go to tm point at quill city mall. 15min already register. Waiting for them to come to my home on Monday to replace the equipment

Price from 179 to 189