Just found out yesterday, my MERU brand water heater storage tank was leaking from the inlet pipe, the leak seems to come from water tank.
Maybe its the joint from the tank to the inlet pipe.
The thing is, currently the developers warranty has expired and they dont care about fixing it for me.
So really desperately finding someone who can troubleshoot and solve it since its leaking and plaster ceiling is wet.
Thanks in advance.!!

Call the heater brand service. They are the fastest.

2nd choice is plumber.

http://www.solartech.com.my/meru/index.php

This brand seldom heard of, only when google found it.

yeap called the manufacturer. they are professional but of cos costly
looking to see if any other alternatives

If you confirm the leaking coming from the heater itself, is better to get it repair by the manufacturer, because they know how their unit work, normal plumber is not specialized.


How costly is costly? If pay once and solve your headache is still ok. If the price same as replacing same capacity + installation, better buy new. Need to consider ceiling access too.

The inlet pipe, what material is it?

Based on the website, the innertank warranty is 5 years. So if it really has internal leak, they will either repair (change parts) or replace the whole heater for you.

However, labour cost may apply. If above 5 years and you feel it is expensive, better to just replace the heater.

As this things are related to electricity as well, better not to take risks. Either you go back to the manufacturer or replace as human live is more valuable than anything else.

This post has been edited by dayalan86: Jul 7 2017, 04:44 PM

This is the inlet area that is leaking.
The manufacturer support asked too open the inspection panel and take more picture of the internals for more advice.
so gotta check it out tonight


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Wall mounted above the bathroom ceiling? Looks like tight space.

so far, manufacturer said tank is still under warranty , not the parts
so meaning if tank is leaking they will replace FOC but if not then charges apply to the parts
RM 120 for assessment
RM 150 for labour
and add whatever parts replaced.
A new tank will cost RM 990
yea, will have to get it assess and then make decisions.

yeap, its mounted to the concrete above the plaster ceiling. very tight. not much maneuvering space really.
If they have to replace the whole tank, then will have to remove the plaster ceiling for sure.
the plaster is wet already now but is still not as bad. looking for a contractor to do this so called small job will be a headache as well cause not many want to do just a small job these days.

Wonder if sometimes mounting it outside with the AC ledge is a better idea. Plumbing have to divert no doubt. That way too, you can look into AC water heaters. Turn on AC, get hot water for free. Alternatively, aggregating AC compressor units with a heat pump storage water heater...utilise their rejected heat air for making hot water.

As discussed before in an old thread

This post has been edited by halcyon27: Jul 7 2017, 06:44 PM

How many Liter tank? Get the capacity, compare outside joven how much.

sent MERU support the pictures they said confirmed leaking tank so they will send a new tank over.
But they will ONLY send the tank. haha. Installation and plumbing i will have to settle it on my own.
Such a hassle, i ll have to get the plaster ceiling contractor and plumber separately.
Wonder if the plumber guy knows how to install the tank.


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its a 45 litre tank.i am still able to claim tank warranty.

Hope your 2nd unit last you longer.

I guess the plumbing and plaster ceiling will cost you another RM 400-600.00

Is there a way to hang it outside yet shaded from the elements? In the old days, it's part and parcel of the being part of the furniture in the bathroom. Otherwise if possible, plan to enlarge the man hole to with a wider man hole or consider exposing it as per old school for ease of maintenance sake.

This post has been edited by halcyon27: Jul 10 2017, 03:48 PM

cant mount outside.its big and ugly haha. and its a condo, management will kill me too.

got a guy to cut the plaster ceiling for me..cut the piping and unmount the tank and rejoin the piping and mount the tank. Charged me RM 350. so far so good.
but his plaster ceiling skills are noob haha. think gotta get another plaster specialist to redo the ceiling in the future.

Understood.

See if a bigger man hole can be had near the plumbing point and another for accommodating the diameter of the tangki. It doesn't need to accommodate the whole length. Say diameter is 37cm, the access panel need only be 45cm by 45cm. It should offset 10-14" from the mounting wall. Imagine you're the installer....where should this manhole be for maintenance access, uninstall and reinstall. Based on their spec, a diameter of 43 cm for up to 50l. The next largest has a diameter of 51cm. For those, perhaps a service panel of 60x60cm should be cut no nearer than 12".

Perhaps there should be two manhole on either end to ease and facilitate drilling before mounting with one of them giving access to the plumbing too. Hope you can imagine what's being said.

This post has been edited by halcyon27: Jul 17 2017, 03:49 PM

mine is 18" x 18", which is good for many situation. If the storage tank is bigger, will need 24" x 24" but that don't look very nice.

This post has been edited by weikee: Jul 17 2017, 03:20 PM

Hi,

Can you provide me the contact of this contractor guy?
I have similar problem.

Thanks.

ok will pm you

Hi Wayne, I assume you from my same condo, the photo you shoot just similar with mine, I having the same problem now. do you mind to PM me the tank company contact and plumber contact? got to fix, water dropping more serious now.

I got the same storage heater and i noticed it is leaking from a crevice near the inlet pipe.

I had cut off the inlet.

Now I plan to use water proof epoxy and just cover the crevice and the seals near the inlet.

Would this work?

Can take picture?

here...

I pasted some epoxy. doesn't work as the water will seep out from else where. not sure if I can just epoxy the whole thing

guys..... photo not clear cant see much. please DO NOT seal off the pressure relieve valve. again. please DO NOT seal the pressure relieve valve. repeat 10 times.

some smart plumber will do that and claim no more leak.
then this will happen

https://www.thestar.com.my/news/nation/2017...nt-kiara-condo/

damn. already turned off and not using it for a week. gonna remove the putty. so this can't DIY fix?

How old your guys condo? I had one in H*mpsh*re, it cames with meru too.. so far no problem/complaint from tenant/agent.

Hi, can I get the contractor phone number ? I am facing the issue also. I think it already over the warranty

Just don’t fucking repair it. I paid rm400 to replace the heating element then it started leaking shortly after or maybe right after I don’t know. They came twice to check, first time no issue just not tightened enough or something. Second time the leak is irreparable and quoted me 1k plus to replace a new one (not Meru brand anymore). Guess what next? It exploded the following Monday. Just replace with a reputable brand like Joven.

Hi!
I am facing the same issue.
Can I have the contractor number ?

Can I get the contractor number. I’m headache with the problem also.

Hi for leaking case, only the following 2 cases can be repaired :
i) Gasket leaks or
ii) Inlet / outlet pipe leaks.

Leaking from any part of the body ( Stainless Steel tank ) is beyond repair at site. Of cause if you insist to repair, it is
possible but you need to dismantle, bring down the heater, send to factory, do pressure test, re welding if can detect the leaks,
pressure test again after welding and reinstall water heater back. It is so much hassle and Not worth the efforts. That is why
people dont repair it.

Normally a PRV ( pressure release valve ) will be installed at the inlet pipe to prevent over pressured/ over heated inside the
Water tank, thus avoid unwanted explosion. ( tho cases of explosion is only 0.0001 % ! )
For bigger tank, some install TPV ( temperature pressure release valve ) at the outlet pipe. Double protection, this is the safest way.

rdgs.

The model you mentioned is an air cond heater, water will only be heated up after you turn on the air con unit.

This model is Not really popular because of the efficiency and also not many technician know how to repair this.

rgds.

Now new rulings by SIRIM and Suruhanjaya Tenaga is that all Storage Water Heaters need to come pre-installed with Pressure Relief Valve (PRV) at the inlet and Isolation Barriers at both inlet and outlet. So far Storage Water Heaters market leaders like CENTON and JOVEN already implemented it for their new heaters, so u don't have to buy PRV separately.

Suggest you get the new tank, then sell it.
Install water heater biasa

Hi, I am facing the same issue.
Anyone tried Water Hippos before?
Thanks