Dear power911,

It is not convenient for us to comment on other brands. We can only say that every company/brand has their own modus operandi and ours is as stated above. =)

Wishing you well,
Team Sonicgear

Dear Enigmatic,

Perhaps we should rephrase. We were most certainly not referring to yourself when we were talking about persons who do accuse us of creating multiple accounts, but we do recognize that you may consider this to be a possibility. We feel you have been reasonable in your accounts and can understand your rationale for asking buntA_sennA to step back but please do consider for a moment why as a company, it is not right to ask of our supporters to step back, if they have said nothing wrong. Our supporters and haters do have an equal right to express what they think, our stand here as a company is only to correct untruths where applicable.

You are right, we can't control what others say or think, but what we are here for, is to correct misconceptions, to challenge untruths and also to share more knowledge and information so that more people may understand and most of us may be able to come to a common understanding. Even when our supporters give misinformation, we should not ask them to keep mum, but instead help educate and correct what they have said where necessary. =) This applies to supporters and everyone else, alike.

We do agree that it's not beneficial to this thread if we simply have flaming back and forth. But that is also part of why we're here. As a company which provides largely objective information, we will do our best to mediate. In the first place,  the basis for buntA_sennA's overall reaction to the thread is quite simple. This is a fan club thread, why all the haters? Which, we're inclined to agree with, but we do know that everyone has a right to post wherever they please and as long as it is relevant, that it is ok. So what do we do? Team SonicGear will park themselves at their laptops ready to answer any posts and queries positive or negative, providing some of our personal opinions, but mostly just lots of information to help everyone understand why we do what we do. =)

We really do appreciate your way of showing concern for us and this thread, really truly do. Some might just jump on the band wagon and start firing at each other, your objective view on the situation is a one that is good to have on these forums. In this case however, we would feel, if Team SonicGear doesn't reciprocate the support given to us by our fans, by providing basic encouragement for them to voice their opinions... who will?

We never for one moment doubted your good intentions. =) Today's Team SonicGear representative is well... female. We reckon our intuition in recognizing that you only meant well is right on the dot. =D

Thank you, for taking the time to read this lengthy message. We hope you have an awesome weekend.

Cheers,
Team SonicGear

Well said by you, well received on my end. Let's allow bygones be as so and potential misunderstandings be things of the past, unnecessary to be brought up. I understand your stand and I am glad that you do too on mine. I wish you all the best in recuperating Sonic Gear's once tarnished brand name.
There's something boggling me for some time though - Are the tube speakers series (eg, ApocalypX series, or the Sonata radio/player) no longer being distributed in Malaysia? I've heard good things about them, but I've hardly came across any of them for sales since a few years back.

never even got to see and listen to the tube speakers

Dear Enigmatic and power911,

The multimedia speakers with tubes is quite a sad story. We had tried to introduce this old, but awesome technology by incorporating it into modern speakers and as a product it was really very good. The Apocalypx A10 in particular was blessed with great clarity and balance, we have just couple of those left in our warehouse.

We are still not quite sure what attributed to the failure of the speakers with the tubes, perhaps it was because it was relatively expensive and our brand name could not support products at that price point at that point in time. But the products themselves are amazing, be it the Apocalypx or the Val series of radios.

We may try our luck at this again one more time, but probably much later when the SonicGear brand is more developed.

Thanks Enigmatic for standing in our shoes as well as your well wishes. We were slightly fearful that we may have offended you further in our last post but are incredibly relieved that you do understand. =D

Weekend is here, but Team SonicGear is at work. Hope everyone else has a good time though. =)

Cheers,
Team SonicGear

Oh no worries SGproductDev, no offence taken especially when there was none present in the first place.
I may have some friends who are interested in the tube series speakers, if you're allowing any for sale that is, but I shall carry my intentions through a personal message some time soon to not further clutter the thread.

hi just wanna ask whicg is preferable method to switch my speaker off. My speaker is Sonic Gear A3 do i directly switch off the switch from the wall or the power supply switch behind the woofer?

Dear gkeong,

We checked with our engineers and their response is that generally it is fine to simply turn down the volume in the front of the speakers, if you are not switching it off for a long period of time.

If you are switching it off for about a few days, its probably better to switch it off by the power switch on the speaker.

And if you're going off on a holiday for a week, simply for safety reasons, it's best to switch it off using the mains.

It doesn't make that much of a difference to the durability of the speaker, but rather the main issue is safety and how long the speaker is going to be left inactive. =)

Hope this helps.

Cheers,
Team SonicGear

u mean the volume regulator on the woofer?

One of the new products launched in Computex 2011 - The EarPump PURE - delivering superb clarity and "zero enhancement" reproduction of recordings as they were intended to be heard.

Available in Q4 of 2011 =)

Hi SG.

for the eartips, you might want to look into some comply tips. They provide a very nice and clean isolation, deepens up the bass a little, and flexible size that fits a lot of ear sizes. Their foam are heat activated and will soften up and adapt to the ear canal it is fitted into.I myself own a pair of M size and a pair of S size, thats why i know, plus, some of their tips even have earwax guard to prevent earwax from touching the driver/speakers, which is what i like( i have a whole lot of earwax issues)

and 1 more thing, I am not a fan of SG nor a hater of SG, cause i dont own nor have owned any SG products, so my suggestion above is a general suggestion for improvements

foam tips man... foam tips

meh if they're gonna collaborate with comply brand I wouldn't mind too XD

Hs800 vs Hp600

Which is better in terms of SQ?

Greetings.

I have Enzo 7000


and 2go Now!


Only matters to me, my Enzo 7000 got issues. can be refer to this link below

Sonic Gear Enzo 7000 - need guides!

I really enjoyed Sonic Gear products. Only matters to me, if the gear spoiled, warranty due, where is the right place to repair it?

Hi SG.

for the eartips, you might want to look into some comply tips. They provide a very nice and clean isolation, deepens up the bass a little, and flexible size that fits a lot of ear sizes. Their foam are heat activated and will soften up and adapt to the ear canal it is fitted into.I myself own a pair of M size and a pair of S size, thats why i know, plus, some of their tips even have earwax guard to prevent earwax from touching the driver/speakers, which is what i like( i have a whole lot of earwax issues)

and 1 more thing, I am not a fan of SG nor a hater of SG, cause i dont own nor have owned any SG products, so my suggestion above is a general suggestion for improvements

foam tips man... foam tips

meh if they're gonna collaborate with comply brand I wouldn't mind too XD

full name = comply foam tips, short = comply tips

hey guys, i saw the tube thingy in summit usj lower goround lever selling...
haha looks strangely out of poportion and plasticky

Sorry guys bout the late reply, been a crazzeeee week.
Dear JonSpark,
Because SQ is not a part of our testing, it's difficult to give you a definite answer as to which is better. However, if you ask for our personal opinion, we would say the HS 800 has better overall sound.
When in doubt? Trust Your Ears =) And thanks for considering our products =D
Cheers!

hi, my 4 year old A10 have clicking sound when tune to high volume , and one of the tube have only single light....do u have any tube for me? i think the tube need to be replace.  pls let me know the price, thanks....And i really love my A10. good job sonic gear.

Thanks for telling.

What about Xanadu X1000? Is it much better than HP600 and HS800 in terms of SQ?

I want a portable over-ear headphone......X1000 seems to fit the criteria.