Dear Enigmatic,
Perhaps we should rephrase. We were most certainly not referring to yourself when we were talking about persons who do accuse us of creating multiple accounts, but we do recognize that you may consider this to be a possibility. We feel you have been reasonable in your accounts and can understand your rationale for asking buntA_sennA to step back but please do consider for a moment why as a company, it is not right to ask of our supporters to step back, if they have said nothing wrong. Our supporters and haters do have an equal right to express what they think, our stand here as a company is only to correct untruths where applicable.
You are right, we can't control what others say or think, but what we are here for, is to correct misconceptions, to challenge untruths and also to share more knowledge and information so that more people may understand and most of us may be able to come to a common understanding. Even when our supporters give misinformation, we should not ask them to keep mum, but instead help educate and correct what they have said where necessary. =) This applies to supporters and everyone else, alike.
We do agree that it's not beneficial to this thread if we simply have flaming back and forth. But that is also part of why we're here. As a company which provides largely objective information, we will do our best to mediate. In the first place, the basis for buntA_sennA's overall reaction to the thread is quite simple. This is a fan club thread, why all the haters? Which, we're inclined to agree with, but we do know that everyone has a right to post wherever they please and as long as it is relevant, that it is ok. So what do we do? Team SonicGear will park themselves at their laptops ready to answer any posts and queries positive or negative, providing some of our personal opinions, but mostly just lots of information to help everyone understand why we do what we do. =)
We really do appreciate your way of showing concern for us and this thread, really truly do. Some might just jump on the band wagon and start firing at each other, your objective view on the situation is a one that is good to have on these forums. In this case however, we would feel, if Team SonicGear doesn't reciprocate the support given to us by our fans, by providing basic encouragement for them to voice their opinions... who will?
We never for one moment doubted your good intentions. =) Today's Team SonicGear representative is well... female. We reckon our intuition in recognizing that you only meant well is right on the dot. =D
Thank you, for taking the time to read this lengthy message. We hope you have an awesome weekend.
Cheers,
Team SonicGear
Well said by you, well received on my end.
Let's allow bygones be as so and potential misunderstandings be things of the past, unnecessary to be brought up. I understand your stand and I am glad that you do too on mine. I wish you all the best in recuperating Sonic Gear's once tarnished brand name.
There's something boggling me for some time though - Are the tube speakers series (eg, ApocalypX series, or the Sonata radio/player) no longer being distributed in Malaysia? I've heard good things about them, but I've hardly came across any of them for sales since a few years back.