still no 5g access from Celcom....anyhow to contact to their live chat agent? wasap is totally useless.

Currently, I m with Maxis and plan to switch to celcom. Is that anyone can give comment on the data speed or signal at penang or butterworth area ?

Thx

celcom keep insist my area out of 5g coverage after wrote the emel ...no 5g for days..

after made aduan skmm and today suddenly 5g activated.


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Best to buy a prepaid card test first
Because PG and BW area is so huge and you are not sure if you are located at a blind spot
In addition , outside the house got coverage does not mean inside house got coverage (altho nowadays phones are equipped with vowifi and it helps)

Just sharing - celcom and maxis coverage also great in my area but once inside my house, only YES has full coverage, the other telco semua 1-2 bar and unable to receive calls.(lucky got vowifi nowadays)

really? i think their wasap support is fine. make sure you contact support during working hours. mostly you get agent respond within 10-30 min. or if your live nearby celcom bluecube, best is to go in person

This post has been edited by iXora.ix: Mar 31 2023, 11:31 PM

got my 5G access after made complain to aduan skmm... celcom keep insist I'm out of 5G coverage.
All these telco got 5G at my place.

> umobile, unifi mobile, digi, yoodo.

Hi sifus, need some comments about switching to other telco.

I am switching out from U-mobile postpaid to Celcom XPAX postpaid. After 2 months of not paying my bill, U-mobile has barred my usage. I asked the Celcom shop and they claimed just pay for minimum should be able to switch over.

I have paid 1 month to reactivate my U-mobile postpaid just for switching over to Celcom postpaid, the balance 1 month do I still need to clear the payment?

PORT IN UPDATE SMS has stated that U-mobile has rejected my Celcom port in "due to One or more MSISDNs replied NO to SMS Validation." What does it mean?

What shall I do next in order to success changing from U-mobile postpaid to Celcom postpaid?

Like that you better clear payment in mandarin telco before u change to blue

u dun plan to pay for what u used? then u want to run away?

Recently, I have issues where I don't get 5G in the areas that I normally get 5G. If this happens more than 24 hours, I will call Celcom to do a network reset on their side and then the 5G will come back in 1 to 2 hours. I did this twice in last 3 weeks.

guess celcom network still sucks as always

Any accounts that have overdue amount will not be released for MNP to other telco. Always clear outstanding amount which already has statement/invoice generated before porting out.

It's not like I want to run away without paying the outstanding, but the Celcom shop attendant asked me to pay the minimum, no need paying full.

ha ha

Hi all. I had port out from xox to xpax. Do I need to activate my xpax sim card?
I try to login my celcom lite apps but fail.
Then, I try to self registration prepaid, but end up fail due to no receiving the activation code at my email.

Being lock report at whatappssince sunday until now but no response from celcom or xpax.

What is the better way to report? Thanks in advanced.

have u replied the port out sms on ur xox sim?

Yes. I also had receive sms from celcom d.

then wait usually up to 24 hours for ur old number to go out of service then can put in ur new sim

Actually I had stuck at step

Upon receiving the sim, scan the qr code send to you separately in an activation email.

Because I didn't receive any email.... Hmm

then impossible for u to have replied the port out sms. then u have to call celcom to start the porting process if u don't have the email.