Think around 5pm back to normal in Tun Perak area

Anyone can mnp frm yes to xpax ?

yes difficult to port out..better buy new celcom no

YES telco never allow MNP-o since day 1...I've won this case against YES thru MCMC... managed to port out after MCMC involvement...

Walauweiii...
Ok la buy new sim easy

in grace period..
suddenly booommm...
valid until 9.9 in celcom life..
is this semangat prihatin by celcom?
thanks so much..
happy national day 63..
stay safe to all...

Wow, thats bad. Why would they stop anyone from porting out? If they really want to retain the customer, they should put some effort to introduce special plans like some other telcos did to retain their customer.
Isn't it all telco must let its users MNP if they wish to? It should be our basic consumer rights kan?

It's just their Sales "tricks" to ensure we stay in their service. So, they tried to play hard on me. Too bad, they've got the wrong "rakyat" to use the trick... So, Law & Order in placed... You may read their MNP Rules under Postpaid Terms & Conditions (Section 4)...


This post has been edited by azhar75: Aug 30 2020, 09:43 PM

The MNP number, may i ask?
your Own number port in or VVVIP YES number?

Me's own number... It was MNP from Celcom to YES.... after the YES promo ended, me wanted to MNP-o but the YES counter (yeah...me went to their HQ at One Oriental Place Tower) but the counter said cannot MNP-o becoz she "claimed" their system does not support MNP at all...

There you go... MCMC in on my radar edy...

Finally, after 3 weeks, MCMC ordered YES to release me's number after all...Me think that counter girl must has been sacked edy...

Good for you...
YES too arrogant....

Me think it's not YES... it's the front-liner counter service people... one staff screw, the whole YES telco got bad name... That's why company needs to take good care of their staff... if company screwed their staff, of course lah revenge will happen...

Highly possible YES staff company SOP.
Maybe that why you get the BIG NO on MNP request.

Blame the management YES because each and every employee YES are instil that type of company policy.

Me always "brainwash" me's staff to treat all customers as if they are lawyers and magistrates background... don't mess with them or else you will be in court one day...LOL...

Yup good for you....
to instil good mannerism on your staff.

I don't think the counter girl will kena sack, instead will get promoted lagi. Because she followed the "SOP" and didn't kneel down to customer's request.

If that is the case, me have to congratulate YES for keeping her around and at the same time losing more customers due to her... LOL...

This post has been edited by azhar75: Aug 31 2020, 03:52 PM

is the line smooth for today? i had some call issue, just minor that talk half way then hang up while both of us did ntg

Does Celcom Postpaid & Celcom Xpax Postpaid data speed different ?

Anyone work at celcom servise centre ? Thanks