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Celcom/Xpax Fan Club v4, #NoKelentong
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haturaya
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 May 12 2020, 11:23 AM
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Look at all my stars!!
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QUOTE(sherman @ May 12 2020, 02:58 AM) You still have EXP2? They told me no more already since my last usage of EXP2. They auto "upgrade" for me. 🤬 Anybody got any idea how to extend validity now? Yup... 4 sims still have EXP2. Originally I have 6 sims. One my kid accidentally 'migrate' plan, one my wife change to postpaid.  QUOTE(MANUTD676767 @ May 12 2020, 08:48 AM) Thanks for the info. hmmm have to wait very long time then only can migrate  . EXP2 good it you have a sim that rarely use, just need to be active for long time without typical RM30 for 30 days active days. |
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StarPrimo
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May 12 2020, 06:44 PM
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QUOTE(haturaya @ May 11 2020, 09:25 PM) Gone for good. Happend to one of my sim. My kid accidentally 'migrate' package. It's gone for good.  Oh no !  |
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Fragileprism
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May 14 2020, 05:06 PM
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New Member
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QUOTE(redclarity @ May 12 2020, 11:18 AM) Hi, I'm interested in Celcom Mega plan, FAQ states that its not under contract but at the same time cannot change to prepaid. Also, from Mega cannot downgrade to XPax Lite. So what does that mean exactly? Need to port out if I want to stop using this plan? I'm currently using Umobile, planning on porting out to Celcom. Is this the right place for me to ask for Celcom reviews? I have been using Umobile for around 5 years, have forgot what it's like using Celcom. I have tested Celcom's speed, bought a new sim card and very satisfied with it. But the strict FAQ is slightly confusing, and each call to CS is answered by staff with heavily accented English. |
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Fragileprism
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May 14 2020, 05:10 PM
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New Member
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Think twice before switching. I am experiencing an issue for months namely cannot get OTP. What frustrate me the most is how Celcom agent handling the case. They asked for short code of the sender. The funny part is how can we provide them that when we are unable to get the OTP at the first place. After months of lodging reports, i do not know whether they had highlighted my name but now the latest ome who deal with it very smart. Do not engange a communication till they temporary stop the issue and close the case. This lady in particular is very ignorant, gave me a miscall and close my case without double check with me. She gave me a list of the OTP that i can get and deemed it case closed. It is very tiring for me to keep chasing them for the case as if i am working for CELCOM * Latest update(26/05/20): the agent closes my case again today, no choice but to complain her even on raya( not my intention to spoil others mood but she did not do her part and I have given her countless times to redeem her mistake.  This post has been edited by Fragileprism: May 28 2020, 09:21 PM Attached thumbnail(s)
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sasuke8678
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May 14 2020, 05:13 PM
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I been using celcom many years, so far ok for me, but my work place signal is sucks..
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nexona88
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May 14 2020, 06:34 PM
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QUOTE(Fragileprism @ May 14 2020, 05:10 PM) After months of lodging reports, i do not know whether they had highlighted my name but now the latest ome who deal with it very smart. Do not engange a communication till they temporary stop the issue and close the case. This lady in particular is very ignorant, gave me a miscall and close my case without double check with me. She gave me a list of the OTP that i can get and deemed it case closed. It is very tiring for me to keep chasing them for the case as if i am working for CELCOM well Not only celcom CS does that... Telco U & M CS also simply close case & says it's resolved... don't want to let the case backlog.. so that ignorant customers just forget about their case... |
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Fragileprism
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May 14 2020, 08:59 PM
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New Member
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QUOTE(nexona88 @ May 14 2020, 06:34 PM) well Not only celcom CS does that... Telco U & M CS also simply close case & says it's resolved... don't want to let the case backlog.. so that ignorant customers just forget about their case... That is why i am not stepping back from this until they give me an explaination |
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prof.layton
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May 14 2020, 10:37 PM
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New Member
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Hi. Does anybody know how to activate unconditional call forwarding for xpax user? Been trying from the phone settings and through the **21* code but all failed.
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nexona88
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May 14 2020, 11:37 PM
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QUOTE(Fragileprism @ May 14 2020, 08:59 PM) That is why i am not stepping back from this until they give me an explaination Good. Better teach them lesson... I'm sure many other just fedup & leave it... That's why CS keep doing that for others complaint... |
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rickk
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May 15 2020, 12:08 AM
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celcom ocs server down?
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UN1T3D
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May 15 2020, 06:33 AM
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Hmmm ..... Celcom is trying to be nice to me .... out of the blue they gave me 10 days free vfalidity ... hohoho ...  |
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MANUTD676767
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May 15 2020, 09:48 AM
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QUOTE(UN1T3D @ May 15 2020, 06:33 AM) Hmmm ..... Celcom is trying to be nice to me .... out of the blue they gave me 10 days free vfalidity ... hohoho ... mine no free validity.. Damn u Shitcom  |
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nexona88
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May 15 2020, 10:38 AM
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QUOTE(UN1T3D @ May 15 2020, 06:33 AM) Hmmm ..... Celcom is trying to be nice to me .... out of the blue they gave me 10 days free vfalidity ... hohoho ... Huh? Maybe because of CMCO 😁 |
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SUSRaikkonen
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May 15 2020, 09:42 PM
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Hi.
Could you guys provide me with the correct code for topup via USSD.
Using my SIM card on a USB modem.
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MRaef
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May 16 2020, 10:31 AM
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Anyone got problem with Celcom App this morning? My data and reload balance suddenly showed zero when it's not. 
The actual data is still there. 
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williamchua8
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May 16 2020, 07:14 PM
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Getting Started
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QUOTE(MRaef @ May 16 2020, 10:31 AM) Anyone got problem with Celcom App this morning? My data and reload balance suddenly showed zero when it's not.
The actual data is still there.
ge once felt the RM 30 5GB was way faster although it has lesser quota. Want to ask, do you find the speed of this RM 38 30GB package to be very slow? I subscribed this packa |
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budi1413
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May 17 2020, 05:43 AM
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QUOTE(williamchua8 @ May 16 2020, 07:14 PM) ge once felt the RM 30 5GB was way faster although it has lesser quota. Want to ask, do you find the speed of this RM 38 30GB package to be very slow? I subscribed this packa capped at 3mbps. |
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MRaef
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May 17 2020, 11:22 AM
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QUOTE(williamchua8 @ May 16 2020, 07:14 PM) ge once felt the RM 30 5GB was way faster although it has lesser quota. Want to ask, do you find the speed of this RM 38 30GB package to be very slow? I subscribed this packa Its speed is capped @ 3mbps, but with the the amount of data the package gives, it's a fair trade off for me since I mainly use this package for mobile gaming and browsing YouTube on my phone. |
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williamchua8
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May 18 2020, 01:14 PM
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Getting Started
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QUOTE(MRaef @ May 17 2020, 11:22 AM) Its speed is capped @ 3mbps, but with the the amount of data the package gives, it's a fair trade off for me since I mainly use this package for mobile gaming and browsing YouTube on my phone. You're able to cope with 3 Mbps? Although it offers so many GB I ended up only using not more than 1 GB due to its speed... |
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nexona88
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May 18 2020, 01:49 PM
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3Mbps is considered as "slow" for many people standard...
30GB given sure cannot fully utilized one. On normal usage.. if u on 24/7 then possible to use up.. but still it's considered as slow 😁
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