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 Rakuten Trade, A new online trading platform

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adam1190
post Jul 20 2020, 03:07 PM

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QUOTE(greyshadow @ Jul 17 2020, 10:07 AM)
mine is still "new" mad.gif WTF!!
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what happened in the end on last friday? the new status was eventually executed or?
ZeroSOFInfinity
post Jul 20 2020, 03:09 PM

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QUOTE(ratloverice @ Jul 20 2020, 03:07 PM)
I think it will be matched. I was having that issue also, but when I refreshed the page 5mins ago, it showed matched wor. TG at 25.86.
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Yeah, but I want to rebuy at lower price, but without enough capital how to do that??? rclxub.gif
ratloverice
post Jul 20 2020, 03:15 PM

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QUOTE(ZeroSOFInfinity @ Jul 20 2020, 03:09 PM)
Yeah, but I want to rebuy at lower price, but without enough capital how to do that???  rclxub.gif
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Okay that one cannot liao hahaha. Just applied for an account with hlb. Can't tahan rakuten anymore
greyshadow
post Jul 20 2020, 03:22 PM

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QUOTE(jianwei90 @ Jul 20 2020, 03:07 PM)
what happened in the end on last friday? the new status was eventually executed or?
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nope, it got cancelled
adam1190
post Jul 20 2020, 03:24 PM

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QUOTE(greyshadow @ Jul 20 2020, 03:22 PM)
nope, it got cancelled
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luckily, cause i face this new status also when i buy..hope it get cancelled too
adam1190
post Jul 20 2020, 03:38 PM

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when can the system be normal again?
greyshadow
post Jul 20 2020, 03:40 PM

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QUOTE(jianwei90 @ Jul 20 2020, 03:24 PM)
luckily, cause i face this new status also when i buy..hope it get cancelled too
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but today my order gone thru instead of got cancelled

wanna cancel or amend also too late, matched at higher price already doh.gif

some seller will be thanking you for buying at higher price... tongue.gif

This post has been edited by greyshadow: Jul 20 2020, 03:40 PM
adam1190
post Jul 20 2020, 03:40 PM

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QUOTE(ZeroSOFInfinity @ Jul 20 2020, 03:05 PM)
Dang you RAKUTEN. I have 2 sell orders at "New" - can't amend shit. Want to take profit also cant?
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whats the status now?
blahbleh
post Jul 20 2020, 03:43 PM

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Still the same, after 1 hour 40 mins.....piece of shit, can't even call CS, engaged.
adam1190
post Jul 20 2020, 03:47 PM

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QUOTE(blahbleh @ Jul 20 2020, 03:43 PM)
Still the same, after 1 hour 40 mins.....piece of shit, can't even call CS, engaged.
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rakuten should just close down, with such frequent breakdown.. when only i can get my M+ account haihzz
encikbuta
post Jul 20 2020, 03:50 PM

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hey wanna check with you guys here. i can't seem to access https://www.rakutentrade.my/ from my browser today.

but i an access via the app (iSpeed) no problem.

anyone else having the same problem?
ratloverice
post Jul 20 2020, 03:55 PM

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QUOTE(encikbuta @ Jul 20 2020, 03:50 PM)
hey wanna check with you guys here. i can't seem to access https://www.rakutentrade.my/ from my browser today.

but i an access via the app (iSpeed) no problem.

anyone else having the same problem?
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Try to clear the cache on your internet browser.
blahbleh
post Jul 20 2020, 03:57 PM

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"Due to the high traffic in the afternoon session, order's status were not reflected timely. We will update the status once rectification completed. Sorry for the inconvenience caused."

Wow, that's it from them....
adam1190
post Jul 20 2020, 03:58 PM

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QUOTE(blahbleh @ Jul 20 2020, 03:57 PM)
"Due to the high traffic in the afternoon session, order's status were not reflected timely. We will update the status once rectification completed. Sorry for the inconvenience caused."

Wow, that's it from them....
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hahaha, we should be grateful that at least they bother to notify us? lol
Balanced
post Jul 20 2020, 04:02 PM

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QUOTE(greyshadow @ Jul 20 2020, 03:22 PM)
nope, it got cancelled
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Did you call the cs? Or it got cancelled by itself?
greyshadow
post Jul 20 2020, 04:14 PM

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QUOTE(Balanced @ Jul 20 2020, 04:02 PM)
Did you call the cs? Or it got cancelled by itself?
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didn't call, I think last friday was their system having issue, IINM all of our pending orders were cancelled

today don't think is system issue, it's due to high traffics from the glove shares, so probably it's delayed like my case just now
adam1190
post Jul 20 2020, 04:21 PM

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is working fine now
blahbleh
post Jul 20 2020, 04:28 PM

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Still the same for me.
greyshadow
post Jul 20 2020, 04:59 PM

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planning to transfer out some of my shares to other platform like HLE, is it possible?

anyone done it before? what's the fees like?
totoro121
post Jul 20 2020, 05:14 PM

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i trying to cancel order for 1hr , still tak jadi ... dannng

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