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 Rakuten Trade, A new online trading platform

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encikbuta
post Jul 16 2020, 04:03 PM

Getting Started
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Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


QUOTE(ZeroSOFInfinity @ Jul 16 2020, 03:32 PM)
Is Rakuten "hanged" currently?
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experiencing the same thing. Rakuten Trade can't seem to load for me.
encikbuta
post Jul 20 2020, 03:50 PM

Getting Started
**
Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


hey wanna check with you guys here. i can't seem to access https://www.rakutentrade.my/ from my browser today.

but i an access via the app (iSpeed) no problem.

anyone else having the same problem?
encikbuta
post May 9 2022, 12:49 PM

Getting Started
**
Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


QUOTE(ck8811 @ May 9 2022, 12:02 PM)
Does anyone know if ETF distribution is subject to 30%US tax?
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haven't received my first distribution to verify but i'm 99% sure that the withholding tax (30%) will be deducted from the full dividend before they transfer to our cash account.
encikbuta
post Jun 27 2022, 10:01 AM

Getting Started
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Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


QUOTE(Afterburner1.0 @ Jun 17 2022, 04:51 PM)
Hi Anyone knows when a US stocks pays a dividend, how long does it take for the dividend amount to be banked into our Rakuten Acc?
I got a stock that has dividend and was paid out on 12 June 2022, till today i still have not seen it in my Rakuten acc. Anyone can help a bro out?
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hey there, i guess you should have already received your dividend payout by now but thought i'd reply anyway for everyone else's info. i was also due for a dividend payout last week but haven't received it yet, so I sent Rakuten an email. below is their reply:

"Kindly be informed that your foreign equity cash dividend will be credited into your trading account once we receive the payment from our business partner Interactive Brokers (IBKR) and other relevant partners."
encikbuta
post Jun 27 2022, 03:11 PM

Getting Started
**
Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


QUOTE(Afterburner1.0 @ Jun 27 2022, 02:48 PM)
Thanks for the heads up..... ive got my dividend like finally....they should really fix this and not push it to IBKR.... we r using Rakuten platform n who they partner with is not our problem actually.... got issue we will deal with u i.e; Rakuten Trade.

US stocks paid out the dividend on 12 June and we poor malaysians investors need to wait like almost 2 weeks plus for the dividend .... wat logic?????!!! Almost felt like being conned.... even the dividedn statement is not ready upon the payout...... im like WTF????
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if you don't mind me asking, when exactly did your dividend come in?

i just wanna set my own expectation, haha.
encikbuta
post Jun 29 2022, 11:09 AM

Getting Started
**
Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


QUOTE(Afterburner1.0 @ Jun 28 2022, 01:36 PM)
2 weeks plus from the USA pay out date..... imagine the interest that we lost!
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hey i got lucky! announced payout date on 24th June and received in Rakuten on 28th June biggrin.gif

mine is the VT ETF by the way. maybe ETF faster? lol.

oh and if you looking for the tax voucher, it's in My Account -> My Statement -> Select "US Dividend Tax Voucher"
encikbuta
post Aug 26 2022, 05:47 PM

Getting Started
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Junior Member
275 posts

Joined: May 2020
From: Kuala Lumpur


have to ask here coz Rakuten office is closed. anyone else having issues transferring money into Rakuten now?

The message says "Our system is temporarily not available. Please check back again later."

 

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