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 Rakuten Trade, A new online trading platform

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langstrasse
post May 14 2020, 04:23 PM

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Lol Rakuten just made a profit from Malaysian operations.

https://www.theedgemarkets.com/article/raku...years-operation
Lazyguy1337
post May 14 2020, 04:25 PM

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This platform really noob, server down again? anyone else
Nyckl3z
post May 14 2020, 04:33 PM

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since 3pm.

Looking way of lodging complaints, either Bursa Malaysia or SC.

https://www.sc.com.my/investor-empowerment/...ated-complaints
https://www.bursamalaysia.com/contact_us/other_complaints
langstrasse
post May 14 2020, 04:36 PM

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QUOTE(Nyckl3z @ May 14 2020, 04:33 PM)
Good call. According to this article Rakuten has 5% of Malaysian markets - that means a lot of angry customers right now.
Morales
post May 14 2020, 09:37 PM

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QUOTE(Asus @ May 14 2020, 04:07 PM)
can we report them to any authorities? who should bear the losses when we cant even enter into our account
*
They have to. It's their issue anyways.

Email their customer service about this and they will advise you what to do next.
Asus
post May 14 2020, 09:51 PM

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anyone managed to open their margin account?
thecurious
post May 15 2020, 01:56 AM

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Anyone know if we have stocks bought at different prices. Are we able to select which stocks bought at a specific price to sell first? Or is it first in first out?
krizalid88_real
post May 15 2020, 10:09 AM

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QUOTE(Morales @ May 14 2020, 09:37 PM)
They have to. It's their issue anyways.

Email their customer service about this and they will advise you what to do next.
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emailed & whatssap them 2 days ago..only yesterday they replied and informed about the issue with their system sweat.gif
Kar Weng
post May 15 2020, 11:53 PM

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QUOTE(thecurious @ May 15 2020, 01:56 AM)
Anyone know if we have stocks bought at different prices. Are we able to select which stocks bought at a specific price to sell first? Or is it first in first out?
*
It becomes average acquisition price
annoymous1234
post May 17 2020, 05:24 PM

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does rakuten trade have stop loss feature? I can't seem to find it
kucingfight
post May 18 2020, 09:08 AM

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niamehh...now cannot log in? server error...wadepak..
solstice818
post May 18 2020, 09:09 AM

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Server error again. Topkek. Luckily i can use my main broker.
saebuzz
post May 18 2020, 09:11 AM

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can login but inside platform displayed server error. so not safe to trade haiz
Lazyguy1337
post May 18 2020, 09:12 AM

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Can someone recommend a better broker with reasonable fees, need to change liao
kucingfight
post May 18 2020, 09:14 AM

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QUOTE(Lazyguy1337 @ May 18 2020, 09:12 AM)
Can someone recommend a better broker with reasonable fees, need to change liao
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Eforce based = M+, HLEbroking. both should be rm8 (cash)
windvind
post May 18 2020, 09:27 AM

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QUOTE(kucingfight @ May 18 2020, 09:14 AM)
Eforce based = M+, HLEbroking. both should be rm8 (cash)
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I think i going to start with HL.
Fees still consider cheap and is not nominee account.
I will still keep rakuten but not going to use it much. Damm annoying.

Could not sell my hibiscus warrants this morning. Now drop almost 15% less ..
bryon
post May 18 2020, 09:49 AM

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cannot login entire morning. gg
nivlanauk
post May 18 2020, 09:50 AM

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same. now my order is stuck. can't amend or cancel it.
money flying away zz

anybody with such experience? just wait it out? doh.gif

This post has been edited by nivlanauk: May 18 2020, 10:04 AM
doomx
post May 18 2020, 10:23 AM

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QUOTE(kucingfight @ May 18 2020, 09:14 AM)
Eforce based = M+, HLEbroking. both should be rm8 (cash)
*
problem with M+ to open account not as easy as rakuten but rakuten now purely shit. always error..

ffuuuu
kucingfight
post May 18 2020, 10:45 AM

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QUOTE(doomx @ May 18 2020, 10:23 AM)
problem with M+ to open account not as easy as rakuten but rakuten now purely shit. always error..

ffuuuu
*
yup, rakuten was the only option for all during MCO. now that most biz back to normal, other brokers to consider.

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