Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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 May 30 2017, 11:04 AM
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#41
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72,824 posts Joined: Sep 2005 From: KUL  
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QUOTE(huhush @ May 30 2017, 11:02 AM) Ok, i understand . By the way , is that unlimited downlaod for this package Unifi Advanced ? Yes, quota hasn't been implemented since Day 1. Use it freely. |
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May 30 2017, 11:12 AM
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#42
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(zher4883 @ May 30 2017, 11:10 AM) You know that guy is just trolling by acting like a fool. Why entertain him? I will do the necessary if he really does. I don't see any issue with it. Asking a genuine question and get bashed? |
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May 30 2017, 05:11 PM
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#43
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(azeL_Inc @ May 30 2017, 03:38 PM) How do you get the rm179. I want to register, it says rm199 for 30mbps Last time promo price RM 179. I have been paying since 2015 for RM 179 and already upgraded to 50Mbps in Feb.https://www.tm.com.my/unifiadvance/Pages/personal.html |
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May 31 2017, 12:45 AM
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#44
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(Icehart @ May 30 2017, 10:43 PM) Where you now? In Malaysia now, just came back from Singapore few days ago after Korea.I miss it because I'm using Digi Infinite 150 now and my 50Mbps is relocated back to my sister's house. At least it's still somewhere.  |
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May 31 2017, 10:33 AM
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#45
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(roosie @ May 31 2017, 10:06 AM) My 30Mbps has been upgraded to 50Mbps yesterday, 30/5. Area, Taman Puchong Perdana. Speedtest-ed and obtained 50Mbps on a 11AC/5Ghz link, and 45Mbps on 11N/2.4Ghz. Super satisfied. Thank you TM ! 45Mbps is not that good honestly speaking... To those in my area still waiting for their speed upgrade, be patient as the upgrade will surely reach you soon enough.  Which router is this? |
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Jun 1 2017, 05:12 PM
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#46
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(jiangchen @ Jun 1 2017, 04:34 PM) I am really jealous right now seeing so many people getting the upgrade. Btw, did you really have to shut down the router and btu unit for an hour? Nope. I only rebooted my BTU and already got the upgrade. Mine was the first batch, received SMS when I was still in the office.Went back home and restarted BTU. |
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Jun 1 2017, 05:21 PM
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#47
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(ycs @ Jun 1 2017, 05:15 PM) adoi, my 50mbps still at only 47mbps Eh, I thought everyone has been upgraded to at least 52Mbps. My account in sister's house now also gets around that speed after relocation.   |
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Jun 1 2017, 10:00 PM
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#48
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(frozzbyte @ Jun 1 2017, 07:17 PM) Why do you guys need technicians to come for the upgrade? Mine no need, just power off BTU and it's upgraded automatically. Not for upgrades to 100Mbps. They need to ensure your area is capable of handling it and your equipment as well. |
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Jun 2 2017, 11:27 AM
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#49
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(Icehart @ Jun 2 2017, 11:15 AM) I'm still in club 47. I'm already in Club 52 before it is shifted to my sister's house.   |
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Jun 2 2017, 03:00 PM
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#50
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(kevyeoh @ Jun 2 2017, 02:50 PM) thank you so much for the suggestion... appreciate it... Router.may i know ipv6 is disabled at router/modem level or i should disable at my PC/phone level? sorry...i'll try google myself also but if you can help comment even better.... thank you so much! |
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Jun 4 2017, 01:18 AM
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#51
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72,824 posts Joined: Sep 2005 From: KUL
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My foreigner friend gives me her OCC login since day 1 because I will help her to pay bills. I just noticed her service start date has been changed to 2nd June and her speed has upgraded to 50Mbps. I registered for her when Thank You Surprise campaign was up together with mine. However, she's living in an apartment hence she didn't get it much earlier like mine. Looks like she finally got it now.
I will ask her to try her Speedtest later. |
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Jun 4 2017, 12:35 PM
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#52
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72,824 posts Joined: Sep 2005 From: KUL
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My friend's upload speed has been upgraded to 20Mbps but download speed is still 30Mbps. I want her to try LAN now to validate further before complaining to TM.
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Jun 4 2017, 01:32 PM
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#53
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(terence_nwb @ Jun 4 2017, 01:28 PM) Anyone here facing slow Apple App Store download speed? I have restarted the router few times already, no improvement at all. It's common for TM to have this issue from time to time...IP range tested: 210.186.x.x, 115.x.x.x, 175.14x.x.x Speedtest wise is okay   |
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Jun 5 2017, 09:10 PM
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#54
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(blackbox14 @ Jun 5 2017, 06:53 PM) I received SMS from 62100 today saying my plan was updated and to turn off my equipment for 10 minutes. How about in OCC UniFi?After I did as instructed, the speed didn't change or anything. Still 3.5~3.6 MB/s as usual.  |
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Jun 6 2017, 10:35 AM
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#55
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(isr25 @ Jun 6 2017, 10:04 AM) For those upgraded from 50Mbps --> 100Mbps, are you entitled to get the "Voice Plan" 600 minutes free calls (any number), unlimited TM landline calls etc. Nowadays cannot check bundle anymore from OCC UniFi. If you know any way, please share... I wanna see mine too after relocated it back to hometown.  |
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Jun 6 2017, 11:06 AM
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#56
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(blackbox14 @ Jun 6 2017, 10:57 AM) Don't have access as I'm not the owner of the account. Will need to verify later. Have to register... At least for our cases la.For now, speed is still the same at 30Mbps even on ookla speedtest. EDIT: Forgot to mention that I never actually signed up for the free upgrade and to my knowledge, neither did the account owner. I thought the process was automatic for all existing customers, so perhaps TM made a mistake. |
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Jun 6 2017, 11:35 AM
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#57
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(isr25 @ Jun 6 2017, 11:34 AM) Just tried the TM Livechat and received confirmation that my package does not include the free voice pack (free 600 minutes calls, unlimited TM landline calls etc). It's only free for those who subscribed Unifi Pro plan, and those upgraded via TM Thank You Surprise (50-->100) is not entitled for it. The thing is when I got free upgrade to Advance 50, I got free calls. Not sure why and that really happens.However, with new page I cannot view anymore and I don't want to trigger the CS. |
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Jun 6 2017, 03:00 PM
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#58
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(jusbella @ Jun 6 2017, 02:02 PM) TM so pai heng... They are scare the bundle is different from every customer. Yes and need to fill in form now and they will call us, like for what? I don't want to take up new package, I just want to see my package...Even old legacy VIP also cannot check now. QUOTE(angel-girl @ Jun 6 2017, 02:06 PM) guys, my unifi upgraded to 100mbps already, but from the OCC, previously theres a good will discount rm20. but now gone already. is that normal? Normal. You will see in statement, now my discount is RM 70 from previous RM 20.QUOTE(muhammadnajmi96 @ Jun 6 2017, 02:30 PM) guys, little confuse here. What is the difference between occ and mytm? OCC is dedicated for UniFi users only if I'm not mistaken.MyTM is for both Streamyx and UniFi. |
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Jun 6 2017, 03:10 PM
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#59
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(angel-girl @ Jun 6 2017, 03:05 PM) thanks for your reply. i am amazed by the way she replied.  [attachmentid=8878299] Just ignore her.You will see the discount in statement. |
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Jun 9 2017, 01:43 AM
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#60
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72,824 posts Joined: Sep 2005 From: KUL
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QUOTE(neekun @ Jun 8 2017, 07:55 PM) Been experiencing a weird issue since 2 days ago.... Must be TM's routing issue again. Nothing new.Whenever I am on Unifi, I cannot send any photo or video using Line chat app. When on mobile data it is ok. But with WhatsApp no issue at all if on Unifi. Tried reinstall Line app but still NG. Can someone help to verify this? My connected Unifi IP is 115.132.29.xx Thanks! |
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