QUOTE(Quan920907 @ Aug 6 2017, 02:40 PM)
Hi
Wanna ask UniFi Advance Plus 50Mbps (Thank You Campaign 2017)
This package got free call?
I have after free upgrade, it seems others don't.
I am just plain lucky I guess.
QUOTE(jusbella @ Aug 6 2017, 02:56 PM)
So what the issue last time?
The campaign is not standardize at all, its follow your old package, if your previously got free call then yes otherwise no.
Hmm. I have free calls now, my chronology as below:
1) Upgraded to Advance 30 in July 2015 during their soft launch. Paid RM 199 per month, came with free calls.
2) Complained to MCMC because official launch fellows got at RM 179. TM agreed to reduce my price to RM 179 but my free calls will be removed. I agreed.
3) Nothing was removed until around Jan 2016 though already started paying at RM 179 since Oct 2015.
4) Free calls were removed in Jan 2016, I'm OK because I don't use it at all.
5) Free upgrade to Advance 50 in Feb 2017, can no longer check package bundle page but I don't have a phone set installed, so can't test. Relocated UniFi back to my sister's house and my niece used it to call her parents, bills came and all show RM 0.00, so it means I'm entitled for free calls.

Not sure how this happens.