have you tried setting the network to 3G only? if the option is available..

when i change to 3G mode, it become no service at all

have you tried rebooting after set to 3G?

You mean shut off and restart? I have done it many times.

Try using different phone & see..

Raya umobile so bad. No service all the time.

Network overload
All busy updating Instagram

Yesss... !! The line so fxxking slow !!

streaming live eating ketupat XD

This post has been edited by iddbbi: Jun 27 2017, 07:09 AM

Thank you!!

I have same phone like you, but it shows h if you're connected to 3g but mobile internet is not on

If your sim is E (sometimes mine did), switch on flight mode, then switch off flight mode and quickly turn on mobile data

Sometimes when I try to connect to internet, it fails, then you need to set manual apn

Go to sim setting, choose sim Umobile at bottom, then set apn as my3g

Try other phone first, coverage maybe the cause

currently using P50 for mobile internet only

i look up the available plan from umobile it seems that if i want to use umobile for mobile internet only, UMI prepaid plan would be a better choice

correct?

currently YES since 10GB only cost u RM 30 for prepaid while Postpaid cost u RM 48++

oh dear, time to call customer service huhehuhe

when i buy my sim card, its for P50, need to change sim card for UMI?

calling customer service unable to convert from postpaid to prepaid

u may try to convert with me or any PREMIER umobile store / Center

Thanks for your explanation. The apn already set to my3g. I guess its the coverage problem. Outside I can use 3g in puchong area. My house only can use 2g , 3g I cant connect to internet .

i m currently using power prepaid, if i switch to postpaid plan, can i change back to prepaid plan in the future？got waithing period or terms and Condition chage fro postpaid to prepaid？

i go to the store with u mobile sign board to switch from prepaid to postpaid, they said they cannot do and ask me go time square, they really cannot do or they dont want do？

only Premier U Mobile store and Center can do it

u can do it thru me thru online and enjoy discount

mine redmi note 3 using *#*#3646633#*#*