Being an investor with FSM since 2011 and an investor with eUT since May 2017, let me try to answer your question.

1. Transaction Cycle : eUT is better  : time is money
    a) Reinvestment of distribution : in eUT, distribution is reflected as ur holding in the morning of 3rd business day after the reinvestment day, but FSM generally needs 2 weeks more  (or more  ) to do the same thing.
    b) Buying Cycle (non Money Market Fund) : in eUT, the new purchase is reflected as ur holding in the morning of 3rd business day after the purchase, but FSM needs 2 more business day to do the same thing. Applied to External switching too.
    c) Buying Cycle (Money Market Fund) : in eUT, the new purchase is reflected as ur holding in the morning of NEXT business day after the purchase , but FSM needs 2 more business day to do the same thing.
    d) Selling Cycle (Money Market Fund) : in eUT, the money will be received on the SAME day , but FSM needs 2 more business day to do the same thing.
  d) Selling Cycle (non Money Market Fund) : in FSM, the money generally will be received on the T+4 days, but eUT generally needs 1 more business day to do the same thing.

2. Cost : eUT is better especially for higher incomer or during rebalance of portfolio
    a) In eUT,
No Platform Fee. 
if no promotion, sales charges of all Fund (bond & equity) is at 2%.
During promotion, sales charges of all promoted Fund (bond & equity) is at 0% for >RM5K  , 1% for <RM5K.  (include external switching from other fund house/ money market fund) 
For internal fund house switching,  ZERO sales charge will be applied at any time. 
PRS 0% sales charges.
    b) In FSM,
0.2% pa Platform Fee for most of the bond fund. 
if no promotion, sales charges of all EQ Fund is at 1.75%, sales charges of all Bond Fund is at 0%,
During promotion, sales charges of all promoted Fund (bond & equity) is at 1% to 0.57% (include external switching from other fund house/ money market fund) 
For internal fund house switching, credit system is applied, which is not as straight forward as eUT.   
PRS 0% sales charges.

3. Platform interface: Tied 
After latest update of eUT website, i do think the eUT website is slightly better/ user friendly/ informative than FSM's

4 Customer Service: FSM wins, but do u need frequently? 
if u write an email to eUT, 99.99%    of chance u won't receive any reply from them by email. u have to call them to have an answer. I didn't try their live chat.
Meanwhile, the Customer Service of FSM is really good  , they will reply the email / give u a call to explain within the same day. While, i don't like their live chat because CIS keeps going to ask me to wait, may be they handle too many customers at the same time.

5. Fund Choice/ Investment mode 
As my last check, wholesale fund and non MYR fund are not available in eUT while FSM do sale many wholesale fund and non MYR fund.
eUT do not accept EPF investment while FSM do.

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Now, I have 6 digit investment with eUT (15% of my total portfolio), but i didn't pay single cent for sales charges so far, it saves me > RM2K.
Therefore, i prefer to invest fresh fund with eUT during promo, but use FSM to buy the wholesale fund and maintain the old portfolio with them.

Good info tq 😙😙😙😙

For PMMMF, if I withdraw today, when will the funds be in my account if it's not transferred to my Maybank account?

Being an investor with FSM since 2011 and an investor with eUT since May 2017, let me try to answer your question.

1. Transaction Cycle : eUT is better  : time is money
    a) Reinvestment of distribution : in eUT, distribution is reflected as ur holding in the morning of 3rd business day after the reinvestment day, but FSM generally needs 2 weeks more  (or more  ) to do the same thing.
    b) Buying Cycle (non Money Market Fund) : in eUT, the new purchase is reflected as ur holding in the morning of 3rd business day after the purchase, but FSM needs 2 more business day to do the same thing. Applied to External switching too.
    c) Buying Cycle (Money Market Fund) : in eUT, the new purchase is reflected as ur holding in the morning of NEXT business day after the purchase , but FSM needs 2 more business day to do the same thing.
    d) Selling Cycle (Money Market Fund) : in eUT, the money will be received on the SAME day , but FSM needs 2 more business day to do the same thing.
  d) Selling Cycle (non Money Market Fund) : in FSM, the money generally will be received on the T+4 days, but eUT generally needs 1 more business day to do the same thing.

2. Cost : eUT is better especially for higher incomer or during rebalance of portfolio
    a) In eUT,
No Platform Fee. 
if no promotion, sales charges of all Fund (bond & equity) is at 2%.
During promotion, sales charges of all promoted Fund (bond & equity) is at 0% for >RM5K  , 1% for <RM5K.  (include external switching from other fund house/ money market fund) 
For internal fund house switching,  ZERO sales charge will be applied at any time. 
PRS 0% sales charges.
    b) In FSM,
0.2% pa Platform Fee for most of the bond fund. 
if no promotion, sales charges of all EQ Fund is at 1.75%, sales charges of all Bond Fund is at 0%,
During promotion, sales charges of all promoted Fund (bond & equity) is at 1% to 0.57% (include external switching from other fund house/ money market fund) 
For internal fund house switching, credit system is applied, which is not as straight forward as eUT.   
PRS 0% sales charges.

3. Platform interface: Tied 
After latest update of eUT website, i do think the eUT website is slightly better/ user friendly/ informative than FSM's

4 Customer Service: FSM wins, but do u need frequently? 
if u write an email to eUT, 99.99%    of chance u won't receive any reply from them by email. u have to call them to have an answer. I didn't try their live chat.
Meanwhile, the Customer Service of FSM is really good  , they will reply the email / give u a call to explain within the same day. While, i don't like their live chat because CIS keeps going to ask me to wait, may be they handle too many customers at the same time.

5. Fund Choice/ Investment mode 
As my last check, wholesale fund and non MYR fund are not available in eUT while FSM do sale many wholesale fund and non MYR fund.
eUT do not accept EPF investment while FSM do.

======================================================================
Now, I have 6 digit investment with eUT (15% of my total portfolio), but i didn't pay single cent for sales charges so far, it saves me > RM2K.
Therefore, i prefer to invest fresh fund with eUT during promo, but use FSM to buy the wholesale fund and maintain the old portfolio with them.

Anyone has the contact number for Eunitttrust customer service?
Both ‭03 2023 1174‬ and ‭03 2783 0300‬ is useless currently.

For PMMMF, if I withdraw today, when will the funds be in my account if it's not transferred to my Maybank account?

My experience, if request to withdraw before 10:30am, usually the fund will be in (not maybank account) by 10pm. same day.

For PMMMF, if I withdraw today, when will the funds be in my account if it's not transferred to my Maybank account?

If withdraw before 10:30am to both Maybank or non Maybank (I have tried Stand Chart), I have received the money by 5pm and 10pm for Maybank, 8pm and probably 10pm for Stand Chart.  For non Maybank, you might not see the money as early as 5pm.

My experience, if request to withdraw before 10:30am, usually the fund will be in (not maybank account) by 10pm. same day.

Actually, the normal sales charge for most bond funds in eUT is 1%. During promotion, not all funds in the list are at 0% for >5k purchase although most of the popular ones are. As for FSM, most bond funds are always at 0% with platform fees. No change even during promotion period.

Hi fellas,

Just to share my bad experience with EUT recently.

I buy in 3 funds on 11.12.2017 and I got my confirmation receipt on 12.12.2017.
Eastspring Investment Dinasti Equity
TA Global Technology Fund
CIMB Principal Asia Pacific Dynamic Income

Both TA and CIMB updated in my profile on 13.12.2017 but not Eastspring.
I waited until Thursday 14.12.2017 almost end of business hour but still couldn't see.
I called to their hotline and 1 of their CS told me the buy in is confirmed but for Eastspring takes time. CS told me to check again on Saturday 16.12.2017.

I checked on Monday 18.12.2017, it was still not updated, I live chat with the support on the same day and was told, buy in is processed on 11.12.2017. CS pushed operation team to update my portfolio and told me it would take 1 working day which mean suppose to be there on 19.12.2017.

Today 20.12.2017, my profile is still not updated! I am now live chat with the support, CS still started with same rubbish talk and trying to end with will push operation team on this. I lost my temper as I think I am being fooling around.
If  previous 2 CS already pushed operation team, the last CS even told me already done push operation team but why until now still same status?

Seriously, I was still planning to buy in to reach my target amount before year end but with this kind of service, how am I suppose to trust them.
Now I am still being on hold by the live chat.

Really spoiling my mood.

I think you need not be so particular about getting it updated. As long as you have the traces of the transactions. They have to honour the same day Nav or the next working day Nav if it was after 3pm.

Customer service wise we know it is not great. There is no doubt about it.

Anyone get their Eastspring Investment Dinasti Equity splitting back to portfolio?
Is the amount in your profile correct?

I noticed they credited back to me but it is -34.16%, I just wan to make sure this fund really so bad performance or there is something wrong with the calculation.

P/S: I might be wrong as I am still consider new and still learning.

It can't be. Something seriously wrong. Thanks for highlighting it.

So it is something wrong from their side?
What should we do now? Contact EUT to look into?