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 Experience with Lazada Refund

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shangsuo
post Aug 1 2022, 02:07 PM

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Joined: Dec 2006


Before I can print the return label the whole refund process already completed within 2 secs.
user posted image

After 3 days later, on CC transactions can see the refund transaction happened on same date (time is not posted though).
But the item still with me. Item is worth less than rm20.

Not sure what I should do now

andrekua2
post Aug 1 2022, 02:19 PM

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Joined: Jan 2012


QUOTE(shangsuo @ Aug 1 2022, 02:07 PM)
Before I can print the return label the whole refund process already completed within 2 secs.
user posted image

After 3 days later, on CC transactions can see the refund transaction happened on same date (time is not posted though).
But the item still with me. Item is worth less than rm20.

Not sure what I should do now
*
Small problem really...

Had an order with J&J. Still havent received after 3weeks+. I even went to J&T and was rejected when I asked for self collection. Proceed with refunds. Got my refunds, then few days later J&T dropped a package in very bad condition at my office guard house. It was really dented and there was J&T tape all over it. I took pictures and messaged J&J to sent people to collect it. They asked me to sent back to J&T. Hell no... I aint gonna go meet those bastards a second time. I just leave the package in my office until they feel like turning up to collect it. It has been a month since. Amount is RM1xx.
miyakochan89
post Aug 1 2022, 09:07 PM

Wut?
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Joined: Aug 2008


QUOTE(shangsuo @ Aug 1 2022, 02:07 PM)
Before I can print the return label the whole refund process already completed within 2 secs.
user posted image

After 3 days later, on CC transactions can see the refund transaction happened on same date (time is not posted though).
But the item still with me. Item is worth less than rm20.

Not sure what I should do now
*
I always have good shopping experience with Lazada. Shopee meanwhile, you will have to go through a lot of processes to get your refund. And sometimes they won't even side you.
c128
post Aug 3 2022, 09:04 PM

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42 posts

Joined: Jun 2022
I think Lazada is better. Shoppee sucks.

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