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> TM Unifi Free Upgrade

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DDG_Ross
post Jul 13 2017, 01:36 PM

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QUOTE(sylar2000 @ Jul 13 2017, 01:33 PM)
i am using google dns for ipv4, but for ipv6 i didnt configure..
btw, does this change only need to be done at control panel > network..
or we need to also change inside the router it self?
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mine on pc can work ady
no need configure router
youngy
post Jul 13 2017, 01:41 PM

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QUOTE(ck0403my @ Jul 13 2017, 09:28 AM)
my unifi occ account already showed they upgraded to 50Mbps

but when i tested using unifi speed test, the speed never exceed 30Mbps
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Buy new router instead of using the one from TM.

Changed mine and terus naik 50mbps without a sweat.

This post has been edited by youngy: Jul 13 2017, 01:41 PM
sylar2000
post Jul 13 2017, 01:47 PM

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QUOTE(DDG_Ross @ Jul 13 2017, 01:36 PM)
mine on pc can work ady
no need configure router
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I am gonna try that tonight and see how it goes..




BTW, I have one more problem..
I notice my latency isn't good as Fiber optic latency should be..

In average I got 30 to 55 ms for each try..

rarely I get around 20ms or below 20ms..

Shouldn't a fiber optic latency should be below 10ms?

This is affecting my game play on GTAV online..
ck0403my
post Jul 13 2017, 02:03 PM

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QUOTE(active92 @ Jul 13 2017, 10:49 AM)
which router are you using?
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the silver colour modem gave by tm
ck0403my
post Jul 13 2017, 02:05 PM

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QUOTE(colemi @ Jul 13 2017, 10:51 AM)
restart router and modem first?
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i restart the modem everyday
ck0403my
post Jul 13 2017, 02:07 PM

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QUOTE(harriss @ Jul 13 2017, 11:51 AM)
how to check
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google unifi speed test
ck0403my
post Jul 13 2017, 02:08 PM

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QUOTE(youngy @ Jul 13 2017, 01:41 PM)
Buy new router instead of using the one from TM.

Changed mine and terus naik 50mbps without a sweat.
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nid to get the unifi login detail from tm? last time they did not gv me during the installation
active92
post Jul 13 2017, 02:11 PM

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QUOTE(ck0403my @ Jul 13 2017, 02:03 PM)
the silver colour modem gave by tm
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I've tried that router. It wont go above 30+. So, I bought my own router instead.
youngy
post Jul 13 2017, 02:12 PM

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QUOTE(ck0403my @ Jul 13 2017, 03:08 PM)
nid to get the unifi login detail from tm? last time they did not gv me during the installation
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Yes.. Need to contact TM if you doesn't have it. It's a fast process though.

Bought Asus RT AC1200g+ router.
harriss
post Jul 13 2017, 02:13 PM

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QUOTE(ck0403my @ Jul 13 2017, 02:03 PM)
the silver colour modem gave by tm
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haa i mean the occ Account
sojurn
post Jul 13 2017, 02:13 PM

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Just got my free upgrade from 50 to 100 mbps. Now when can we match TIME's offer for 500 mbps? tongue.gif
ck0403my
post Jul 13 2017, 03:42 PM

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QUOTE(harriss @ Jul 13 2017, 02:13 PM)
haa i mean the occ Account
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what was your question already? sweat.gif

login to unifi occ to check your current subscribed package? mine showed 50Mbps but only can get about 20Mbps
wyh
post Jul 15 2017, 11:36 PM

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wait like holland for the upgrade
colemi
post Jul 18 2017, 04:13 PM

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i am moving house soon, do you think i cna get the free upgrade transfer over, to my new house and i have not yet get the free upgrade as of now.. so slow tm.
wiecavef
post Jul 18 2017, 04:16 PM

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todei i checked with TM supports, they say my upgrade need to wait another 2 more months..which is September...before that they told me June..now Sepetember...keep adding up 3 months gap
wyh
post Jul 19 2017, 10:11 PM

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finannlyyyy upgraded mineee
sneaker
post Jul 22 2017, 12:29 PM

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anyone facing upload speed problem after upgrade? i got upgrade on early march, both download & upload speed okay (50mbps;20mbps).

today do speedtest, upload speed only half (10mbps). already call TM for complaint.
iWeed
post Jul 23 2017, 03:29 PM

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Hi, received my free upgrade few days ago. Noticed that they increased the limit, and the total amount to be paid in their portal also suddenly increased. asked TM Connect, they said it is pro rate charges, the bill will maintain the same after that.

Is this normal? Have to pay RM150+ for this free upgrade, wtf!
Max
post Jul 26 2017, 01:46 PM

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Anybody got the tm surprise opt for free hypptv jumbo package (12months)?
I check my bill suddenly got increase.. usual rm178.14.. now rm202.40

Wth.. got charges for the jumbo package..
idoblu
post Aug 2 2017, 09:47 AM

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I thought the free upgrade got no renewal of the contract?

user posted image

This post has been edited by idoblu: Aug 2 2017, 09:47 AM

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