My custom 2017 Macbook pro 13" TB, bought in 2017, started exhibiting keyboard issues late last year but I ignored it until recently when it was unbearable; multiple occasional double input keys (N C B D V) and stuck keys (F and left command).
Read rave reviews about the repair service at Avenue K KL and chose to take my laptop there even though there are closer AASPs near me.
Wed 2nd Oct (4pm)Walk-in appointment and was told it would take 10 to 14 working days with bulk of the days spent waiting for the replacement parts ordered.
I inquired about the possibility of taking the laptop after diagnosis and bringing it back once the parts had arrived and to my surprise they entertained it.
Sat 5th Oct (12pm)I was told they had ordered the replacement parts and I could pick up the laptop as requested. ETA 7 days for the parts to arrive.
Wed 9th Oct (7pm)The parts had arrived and I should drop off the laptop at my earliest convenience; dropped it off the next day Thu 10th Oct (1pm)
Fri 11th Oct (8pm)The laptop was ready for collection.
I passed by the next day and was pleasantly surprised that the laptop was as good as new. Not only had they changed the top assembly that includes the keyboard, battery, and USB ports but they had also replaced the bottom assembly and display too.
A++ service from them.
Minor complaint...I have to order replacement dBrand skins