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 Digi Fans Club & Enquiries V12, Let's inspire

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unknowmaster
post Mar 29 2017, 01:52 PM

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It is common that 4G will switch to 3G when answering calls. Nothing to do with phone or modem.
more69
post Mar 29 2017, 01:59 PM

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QUOTE(ericsow @ Mar 29 2017, 01:44 PM)
Yesterday just dropped few questions to one of lowyat E5186 seller.

When call coming or outgoing. The line will drop from 4G to 3G. Within this switching, expect data line will drop/disconnect.
If set 3G permanently on router. Do expecting the data connection will be quite slow when making call.

I didn't ask more about E5186 support VoLTE. Because i know even your device support VoLTE, there are some other requirement need to be done. Like my phone support VoLTE but never get it from Digi.
*
u can ask digi to activate volte for you via live chat
ericsow
post Mar 29 2017, 02:04 PM

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QUOTE(more69 @ Mar 29 2017, 01:59 PM)
u can ask digi to activate volte for you via live chat
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Wow, really? First time heard this. Saw Digi website only status iphone and huawei mate 9 support VoLTE, so i never ask CS.

My Umobile line can HD call without contact CS. So i assume this Digi haven't ready.
YoungMan
post Mar 29 2017, 02:04 PM

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QUOTE(manx @ Mar 29 2017, 02:21 PM)
If i have the 4g router with phone jack in.. while surfing and someone call, will the data connection being disconnected?
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yes there is a possibility it will disconnect when calls come in or you call out.
QUOTE(yongchin89 @ Mar 29 2017, 02:25 PM)
i facing this issue with my phone hotspot, someone call in sure disconnected......i dunno is my xiaomi mi max behave abnormal....
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no. it's because when calling, the line will drop to 3g unless the call is using VO-LTE.

QUOTE(rgchai @ Mar 29 2017, 02:30 PM)
This happening to my Celcom line as well. When someone calling, my mobile Internet will be disconnected until the call is ended. So annoying especially during playing online game...  mad.gif
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It will happen to all major telco here, but I think yes maybe will not since they only use 4g.
sengy01
post Mar 29 2017, 02:08 PM

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QUOTE(ericsow @ Mar 29 2017, 01:44 PM)
Yesterday just dropped few questions to one of lowyat E5186 seller.

When call coming or outgoing. The line will drop from 4G to 3G. Within this switching, expect data line will drop/disconnect.
If set 3G permanently on router. Do expecting the data connection will be quite slow when making call.

I didn't ask more about E5186 support VoLTE. Because i know even your device support VoLTE, there are some other requirement need to be done. Like my phone support VoLTE but never get it from Digi.
*
According to the Spec, E5186 is VoLTE compatible and DIGI also already supports VoLTE. In this case, the Internet drop while calling is still happen?

thanks
ericsow
post Mar 29 2017, 02:12 PM

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QUOTE(sengy01 @ Mar 29 2017, 02:08 PM)
According to the Spec, E5186 is VoLTE compatible and DIGI also already supports VoLTE. In this case, the Internet drop while calling is still happen?

thanks
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Yes I know the spec.
The question should is Digi VoLTE support any device?

Refer here:
http://new.digi.com.my/services/volte

We're working to make Digi VoLTE available to everyone. But in the meantime, if you own any of these smartphones,
you're in luck because it's already activated with VoLTE!

iPhone 7 / 7 Plus
iPhone 6S / 6S Plus
iPhone 6 / 6 Plus
iPhone SE
Huawei Mate 9
rgchai
post Mar 29 2017, 02:14 PM

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QUOTE(chingyee79 @ Mar 29 2017, 01:29 PM)
Can you try using your sim that can make calls??? If can make call, will cut the stupid TM streamyx...
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I'm quite sure that this modem router can make call. I got another low spec modem which is Huawei B200, got telephone port as well. I insert the sim card and used it for my house alarm to dial out as my house area don't have any fixed phone line facility.
jiaen0509
post Mar 29 2017, 02:14 PM

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Just wonder is Digi VoLTE working on Redmi Note 4? I actually want insert the sim on the supported device and active the VoLTE then use on Redmi Note 4. Is it possible?
YoungMan
post Mar 29 2017, 02:34 PM

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QUOTE(sengy01 @ Mar 29 2017, 03:08 PM)
According to the Spec, E5186 is VoLTE compatible and DIGI also already supports VoLTE. In this case, the Internet drop while calling is still happen?

thanks
*
In order for calls to be in VO LTE, both parties must be able to support it. So if your device can support VO LTE and your friend only can use 3g, it will still be normal call.

QUOTE(ericsow @ Mar 29 2017, 03:12 PM)
Yes I know the spec.
The question should is Digi VoLTE support any device?

Refer here:
http://new.digi.com.my/services/volte

We're working to make Digi VoLTE available to everyone. But in the meantime, if you own any of these smartphones,
you're in luck because it's already activated with VoLTE!

iPhone 7 / 7 Plus
iPhone 6S / 6S Plus
iPhone 6 / 6 Plus
iPhone SE
Huawei Mate 9
*
Hopefully any VO-LTE compatible device in the future. Not all device can support VO-LTE though.

alucard89
post Mar 29 2017, 02:35 PM

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QUOTE(manx @ Mar 29 2017, 01:37 PM)
you should receive at least the tax invoice immediately.
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Ok, looks like I got serious problem here
Money already transferred but they say I'm not registered in the system, nor do I get tax invoice
YoungMan
post Mar 29 2017, 02:38 PM

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QUOTE(alucard89 @ Mar 29 2017, 03:35 PM)
Ok, looks like I got serious problem here
Money already transferred but they say I'm not registered in the system, nor do I get tax invoice
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e-mail them the transaction proof. If all else fail, CC the email to MCMC. sure they will jump out and solve your problem.
lyt25_1234
post Mar 29 2017, 02:41 PM

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Anyone here experience slow peer-to-peer connection(for cctv) on DiGi Prepaid LIVE with 5GB Internet & Unlimited FB monthly subscription RM28?
alucard89
post Mar 29 2017, 03:04 PM

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QUOTE(YoungMan @ Mar 29 2017, 02:38 PM)
e-mail them the transaction proof. If all else fail, CC the email to MCMC. sure they will jump out and solve your problem.
*
Called them a second time, this operator seem to be more helpful. He said my infinity package already approved, didn't get transaction email because server was busy or something.
ericsow
post Mar 29 2017, 03:05 PM

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QUOTE(more69 @ Mar 29 2017, 01:59 PM)
u can ask digi to activate volte for you via live chat
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I get this respond from digi live chat.


Attached thumbnail(s)
Attached Image
yongchin89
post Mar 29 2017, 03:05 PM

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QUOTE(alucard89 @ Mar 29 2017, 02:35 PM)
Ok, looks like I got serious problem here
Money already transferred but they say I'm not registered in the system, nor do I get tax invoice
*
facing this issue also, no invoice or system recorded my transaction, straight away call digi cs and they solve the problem for me, you should call cs
kamikraze
post Mar 29 2017, 03:07 PM

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QUOTE(ericsow @ Mar 29 2017, 03:05 PM)
I get this respond from digi live chat.
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if VoLTE is important, then might just get this either 2 device.
more69
post Mar 29 2017, 03:09 PM

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QUOTE(ericsow @ Mar 29 2017, 03:05 PM)
I get this respond from digi live chat.
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oya, my bad, forgot to mention, mine was ip6s, done activate via live chat
s7ran9er
post Mar 29 2017, 03:20 PM

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Alright, just placed an order on Infinite 150, hopefully I can use it this week.

The website is definitely having some hiccups and I suspect it has something to do with "connect".

Did payment 3 times, twice was a failure, 3rd did on other browser, it went through.
poh880
post Mar 29 2017, 04:22 PM

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QUOTE(jiaen0509 @ Mar 29 2017, 02:14 PM)
Just wonder is Digi VoLTE working on Redmi Note 4? I actually want insert the sim on the supported device and active the VoLTE then use on Redmi Note 4. Is it possible?
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Yes, just tell them to activate since it have no harm to you. If your phone support VoLTE then you will connected to VoLTE, if not then it will still working as it is. BTW, I'm using Mi MAX with VoLTE enabled.
jiaen0509
post Mar 29 2017, 04:25 PM

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QUOTE(poh880 @ Mar 29 2017, 04:22 PM)
Yes, just tell them to activate since it have no harm to you. If your phone support VoLTE then you will connected to VoLTE, if not then it will still working as it is. BTW, I'm using Mi MAX with VoLTE enabled.
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Is VoLTE working on your Mi Max?
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